Account Supervisor

The Account Supervisor is the operational lead on the team. They have responsibility for both the day-to-day execution and strategic thinking for their campaigns and projects. Their clients see them as the go-to on their business. The Account Supervisor is responsible for executional excellence and management of the day-to-day workflow.

Responsibilities

• Manage the day-day business including complex situations

• Flawless execution of projects from brief to completion, delivered on time and within budget

• Build strong relationships with colleagues, clients and partners

• Seek, nurture, and contribute to ensure best possible work gets sold

• Understand the client’s business and processes, bringing this knowledge to the development of strategy and creative

• Work with clients to identify key challenges/opportunities to grow client business

• Manage assigned internal and external resources

• Set objectives and priorities for the team; manage, coach and develop direct reports

• Structure and prepare well-written POVs, decks and presentations

• Present for client approval at all appropriate stages of creative and production

• Obtain internal approvals at all appropriate stages of creative and production

• Obtain estimates and oversee budgets

• Participate in client meetings and presentations

• Meet with AD on a regular basis to discuss client issues and propose solutions

Ideal Profile

• Ability to deliver with a strategic lens on how the work is approached

• Active leadership and participation in meetings

• Independent problem solving

• Thought leadership on the account and agency processes

• Strong presentation skills to have a voice and a role in meetings

• Flexible and adaptable to changes in projects, new information, resourcing

• Passion for the industry and creativity

• Ability to manage up on items like project status, challenges, workload, etc., while coming to the account lead with potential solutions

• Clear, concise and logical writing for business

• Active listening and critical thinking skills