Account Manager - (Italian and English Bilingual)

We are seeking a passionate and skilled Account Manager to join our team. As an Account Manager, you will work closely with clients to help them get the most out of our platform and create exceptional experiences for their travelers. If you enjoy helping businesses thrive, have excellent communication skills, and are comfortable working in a fast-paced environment, we would love to hear from you.

Requirements

• Native or C2 level Italian speaker and fully proficient in English
• Excellent communication skills - both written and verbal
• Strong interpersonal and customer service instincts
• 2+ years of experience in B2B account management or customer success
• Multitasking ability to manage multiple clients and needs at once
• Solutions-oriented and calm under pressure
• Ability to travel up to 10% for client visits

Benefits

• Attractive compensation
• Full time - Fixed Term Contract
• Generous Time to Recharge policy
• Work remotely for a maximum of 4 weeks per calendar year
• 2-week cross-functional onboarding program
• Annual team off-site
• Cycle-to-work scheme or commuting reimbursement
• Tuesday team lunches and after-work social events
• Extensive paid family leave
• Three paid volunteer days per year
• Cutting-edge equipment and tools

Originally posted on Himalayas