Account Growth Lead (Delivery + Sales) – Existing Accounts
Who we are:
Innodata (NASDAQ: INOD) is a leading data engineering company. With more than 2,000 customers and operations in 13 cities around the world, we are the AI technology solutions provider-of-choice to 4 out of 5 of the world’s biggest technology companies, as well as leading companies across financial services, insurance, technology, law, and medicine.
By combining advanced machine learning and artificial intelligence (ML/AI) technologies, a global workforce of subject matter experts, and a high-security infrastructure, we’re helping usher in the promise of clean and optimized digital data to all industries. Innodata offers a powerful combination of both digital data solutions and easy-to-use, high-quality platforms.
Our global workforce includes over 3,000 employees in the United States, Canada, United Kingdom, the Philippines, India, Sri Lanka, Israel and Germany. We’re poised for a period of explosive growth over the next few years.
About the Role
We are seeking a senior account leader who can drive growth within existing enterprise accounts while ensuring strong delivery execution and customer success. This role owns a $10M+ portfolio and is responsible for 20–50% year-over-year growth through structured upsell and cross-sell strategies, while maintaining high client satisfaction and retention.
Key Responsibilities
Own and grow assigned enterprise accounts with clear revenue and margin targets
Ensure successful delivery outcomes and high customer satisfaction
Identify expansion opportunities aligned to client business priorities
Drive structured account planning, pipeline development, and forecasting
Partner with delivery leadership to ensure performance, quality, and retention
Improve Net Revenue Retention (NRR) and long-term account value
