Specialist - Solution Engineering
For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.
Location: Bogota (Hybrid Scheme: 2 days at the office per week)
Duties & Responsibilities:
- Create and present solution demonstrations and proofs of concept to stakeholders.
- Collaborate with the sales team to provide technical expertise during the sales cycle.
- Assist in preparing proposals, RFP responses, and solution specifications.
- Conduct presentations and workshops to showcase the capabilities of products and services.
- Serve as a subject matter expert on the organization’s products, services, and technologies.
- Stay updated on industry trends, emerging technologies, and competitor offerings.
- Provide guidance on product configuration, integration, and customization.
- Build strong relationships with clients to gain trust and understand their strategic priorities. Offer consulting services to advise on best practices and optimize solution deployment.
- Act as a trusted advisor to clients throughout the solution lifecycle.
- Work with product development, engineering, and delivery teams to align solutions with product capabilities.
- Communicate technical concepts clearly to both technical and non-technical audiences.
- Provide client feedback to internal teams to support product improvement initiatives.
- Oversee the deployment and integration of solutions, ensuring alignment with client expectations.
- Support troubleshooting and resolution of technical challenges during implementation.
- Collaborate with project management teams to ensure timely and successful delivery.
Knowledge, Experience & Skills:
- Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
- Experience:3-5 years of experience in solution consulting, technical pre-sales, or a similar role.
- Proficiency in solution design, product configuration, and integration techniques.
- Certifications related to the industry, products, or technologies (e.g., ITIL, AWS, Salesforce) are advantageous.
- Strong analytical and problem-solving abilities
- Excellent communication and presentation skills.
- Proficiency in technical tools, software, and platforms relevant to the organization’s offerings
- Fluent English: Interviews will be held in this language.
What do we offer?
- Open culture and challenging opportunity to satisfy intellectual needs
- Flexible working hours
- Smart working: hybrid remote/office working environment
- Work-life balance
- Excellent, dynamic and multicultural environment
What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!
