How to Apply to U-Haul Holding

9 min read Last updated March 7, 2026 11 open positions
Blake Crosley
Blake Crosley Researched using publicly available information, hiring data, and ATS analysis.

Key Takeaways

  • Apply through U-Haul's dedicated Workday portal at uhaul.wd1.myworkdayjobs.com/UhaulJobs and complete every profile field — certifications, licenses, and availability are often used as initial screening filters before your resume is even reviewed
  • Use U-Haul's exact terminology in your resume — 'moving center,' 'hitch professional,' 'preventive maintenance,' 'U-Box,' and 'fleet operations' signal industry familiarity and improve Workday keyword matching
  • Place CDL, ASE, or other trade certifications at the top of your resume in a dedicated section — these credentials are prerequisites for many U-Haul roles and the first thing hiring managers scan for
  • Frame your career narrative around growth potential — reference U-Haul's promote-from-within culture in your cover letter or interview to show you understand and value the company's approach to talent development
  • Prepare for practical, scenario-based interviews by rehearsing specific examples of customer service under pressure, physical task management, and independent problem solving relevant to moving and storage operations
  • Check back frequently for new postings — U-Haul typically has a limited number of external openings at any time, and roles at high-traffic locations can fill quickly

About U-Haul Holding

U-Haul, operating under parent company AMERCO, is North America's largest do-it-yourself moving and storage operator, a distinction it has held since its founding in 1945. Headquartered in Phoenix, Arizona, the company manages a fleet of over 186,000 trucks, 128,000 trailers, and 46,000 towing devices, alongside more than 2,000 self-storage facilities spanning the United States and Canada. Beyond its iconic orange-and-white moving trucks, U-Haul's business encompasses self-storage, portable U-Box containers, moving supplies retail, propane refilling, trailer hitch installation, and insurance products through RepWest and Oxford Life. With approximately 28,000 team members — the term U-Haul deliberately uses instead of "employees" — the company cultivates a culture rooted in self-reliance, community service, and internal promotion. U-Haul is widely recognized for its commitment to hiring from within: many general managers, area field managers, and corporate leaders started in entry-level roles at moving centers. The company also stands out for its health and wellness philosophy, offering smoke-free workplace incentives and on-site fitness resources at its corporate campus. What draws people to U-Haul is the tangible impact of the work — you're helping families relocate, small businesses grow, and communities stay mobile. The company's decentralized operational model gives local teams significant autonomy, meaning even frontline roles carry real responsibility. For those seeking stability in the transportation and logistics sector, AMERCO's consistent financial performance and expanding self-storage portfolio make it a compelling employer with room to grow.

Application Process

  1. 1
    Search Active Openings on U-Haul's Workday Portal

    Visit U-Haul's dedicated careers portal at uhaul.wd1.myworkdayjobs.com/UhaulJobs to browse current openings. U-Haul typically lists roles by location and category, so use geographic filters and keywords matching their job title conventions — terms like 'Moving Center,' 'Hitch Professional,' or 'Preventive Maintenance Technician' are specific to U-Haul's vocabulary. With only a small number of external postings active at any given time, check back frequently as positions turn over quickly.

  2. 2
    Create Your Workday Candidate Profile

    You'll need to set up a candidate account in Workday before applying. Complete every field thoroughly — U-Haul's Workday instance captures work history, certifications (especially CDL, ASE, or hitch installation credentials), and availability details that hiring managers review before the resume itself. Save your profile so you can apply to multiple U-Haul roles without re-entering information.

  3. 3
    Submit a Tailored Application with Required Documents

    Upload your resume and complete any supplemental questions the specific role requires. For roles like U-Box Customer Care Representative (CDL) or Preventive Maintenance Technician, expect questions about active licenses, certifications, and physical capability. Some field and management roles may also ask about willingness to relocate or travel within a designated territory.

  4. 4
    Initial Screening by Hiring Team

    U-Haul's hiring process commonly involves an initial review by the local hiring manager or area field manager rather than a centralized HR recruiter. This decentralized approach means response times can vary by location, but it also means the person reviewing your application typically understands the role's day-to-day demands. Expect this screening phase to take one to two weeks.

  5. 5
    Phone or In-Person Interview

    Many U-Haul roles — particularly at moving centers, storage facilities, and maintenance shops — proceed directly to an in-person interview at the work location. For management and corporate roles, a phone screen typically precedes the on-site visit. Interviews are generally conversational and scenario-based, focusing on customer service aptitude, reliability, and hands-on problem solving.

  6. 6
    Background Check and Credential Verification

    U-Haul conducts background checks for all hires, and roles involving driving or vehicle operation require motor vehicle record (MVR) checks. Positions like Preventive Maintenance Technician or CDL-required roles will verify your licenses and certifications at this stage. Having your documentation organized and current speeds up this process considerably.

  7. 7
    Offer and Onboarding at Your U-Haul Location

    Once cleared, you'll receive an offer typically through the Workday system or directly from your hiring manager. U-Haul's onboarding includes company-specific training modules — from equipment operation to customer interaction protocols — and many roles begin with a structured orientation period at your assigned location. New team members in operational roles often train alongside experienced staff before working independently.

Resume Tips for U-Haul Holding

critical

Mirror U-Haul's Specific Job Title Language

U-Haul uses distinctive role names that won't appear on a generic resume — 'Hitch Professional,' 'Moving Center General Manager,' 'Area Field Manager,' and 'U-Box Customer Care Representative' are company-specific titles. When describing past experience, incorporate these terms if they align with your background. For example, if you managed a retail location, reference 'center management' or 'location general management' to signal familiarity with U-Haul's operational structure.

critical

Highlight CDL, ASE, and Trade Certifications Prominently

A significant portion of U-Haul's active roles require specialized credentials — CDL for driver and customer care positions, ASE certification for maintenance technicians, and hitch installation training. Place these certifications in a dedicated section near the top of your resume, not buried in an education block. Workday's parsing engine captures credential fields separately, and U-Haul hiring managers scanning for qualified candidates will look for these first.

critical

Quantify Customer-Facing and Operational Metrics

U-Haul is a customer-first, volume-driven operation. Instead of listing responsibilities, quantify your impact: 'Managed daily rental operations for 45+ truck fleet,' 'Handled 80+ customer interactions per shift,' or 'Reduced equipment turnaround time by 20%.' For housekeeping and facility roles, reference square footage maintained, inspection scores, or turnaround times for unit preparation. These concrete figures resonate with the results-oriented culture at U-Haul's moving centers and storage facilities.

recommended

Use Clean, Single-Column Formatting for Workday Parsing

Workday's resume parser handles standard formatting well but can scramble multi-column layouts, graphics, headers in text boxes, and embedded tables. Submit your resume as a single-column Word document or simple PDF. Use standard section headers — 'Work Experience,' 'Education,' 'Certifications' — to ensure Workday maps your information to the correct profile fields without manual correction.

recommended

Demonstrate Comfort with Physical and Hands-On Work

Many U-Haul roles involve physical tasks — maintaining facilities, installing hitches, performing vehicle inspections, or assisting customers with equipment. Your resume should explicitly address physical capabilities and hands-on experience rather than assuming it's implied. Phrases like 'performed daily physical inspections of fleet vehicles,' 'operated hand and power tools for installation work,' or 'maintained facility cleanliness across 50,000 sq. ft.' communicate readiness for U-Haul's operational environment.

recommended

Show Progression and Internal Growth Potential

U-Haul's promote-from-within culture means hiring managers look for candidates who demonstrate upward trajectory. If you've been promoted within a previous company or taken on expanding responsibilities, structure your resume to tell that story clearly. Use separate entries for different roles at the same company, showing dates and scope increases. This signals to U-Haul that you're not just filling a position — you're beginning a career path.

nice_to_have

Include Bilingual Abilities if Applicable

U-Haul operates extensively across Canada and in diverse U.S. markets, actively posting bilingual roles (as evidenced by French-language job titles like 'Technicien(ne) en entretien préventif automobile'). If you speak French, Spanish, or other languages relevant to your target location, feature this prominently. Bilingual capability is a differentiator at customer-facing U-Haul locations serving multilingual communities.

ATS System: Workday

U-Haul uses Workday as its applicant tracking system, hosted at uhaul.wd1.myworkdayjobs.com. Workday parses your uploaded resume to auto-populate profile fields and uses keyword matching and recruiter-configured screening questions to filter candidates. Your Workday candidate profile becomes your persistent record across all U-Haul applications, so accuracy and completeness matter from your very first submission.

  • Create your Workday candidate profile before applying — complete all fields including certifications, licenses, and availability, as U-Haul hiring managers may filter on these structured fields before reviewing resumes
  • Use a .docx or clean PDF format to ensure Workday's parser accurately extracts your work history, education, and contact information without formatting errors
  • Avoid headers and footers, text boxes, tables, and multi-column layouts — Workday's parser reads top-to-bottom and may misattribute information placed in complex formatting structures
  • Include exact keywords from the U-Haul job posting in your resume — terms like 'preventive maintenance,' 'hitch installation,' 'fleet operations,' 'customer care,' and 'CDL Class A/B' help your application surface when recruiters search the Workday candidate pool
  • Review and correct your auto-populated profile fields after uploading your resume — Workday may misparse dates, job titles, or employer names, and uncorrected errors can disqualify your application during automated screening
  • Apply to each role individually rather than submitting a generic application — Workday tracks your candidacy per requisition, and tailored applications perform better in screening

Complete Workday Resume Guide →

Interview Culture

Interviewing at U-Haul reflects the company's practical, no-nonsense operating philosophy.

For frontline roles — housekeepers, shop helpers, hitch professionals, and moving center staff — the process is typically streamlined to one or two conversations, often conducted on-site at the location where you'd work. The hiring manager is frequently the person who will be your direct supervisor, so the interview doubles as a mutual assessment of day-to-day fit. For management positions like Moving Center General Manager or Area Field Manager, expect a more structured process. This commonly includes an initial phone screen followed by one or two in-person interviews with the area or district leadership team. These conversations explore your experience managing P&L, leading teams, handling customer escalations, and maintaining operational standards across a location or territory. Be prepared to discuss specific scenarios — how you've handled staffing challenges, resolved difficult customer situations, or improved facility performance metrics. U-Haul's interview style tends toward the conversational and situational rather than the highly formal or behavioral-formula driven. Interviewers commonly ask about your reliability, flexibility with scheduling (many locations operate seven days a week), comfort with physical work, and genuine interest in the moving and storage industry. For technical roles like Preventive Maintenance Technician, expect competency-based questions about vehicle systems, diagnostic procedures, and safety protocols, and possibly a practical skills assessment. Culture fit signals that resonate with U-Haul interviewers include self-sufficiency, a willingness to pitch in across tasks (the 'whatever it takes' attitude is prized in moving center environments), customer empathy, and long-term career interest. Mentioning that you've researched U-Haul's promote-from-within philosophy and see the role as a starting point — not just a job — can distinguish you from candidates who view the position as temporary. Dress practically but neatly for on-site interviews; showing up in a suit to a moving center can feel misaligned with the hands-on environment.

What U-Haul Holding Looks For

  • Customer service orientation grounded in real-world experience — U-Haul's business depends on helping people during stressful life transitions like moves, and interviewers look for genuine empathy and patience
  • Reliability and scheduling flexibility — moving centers and storage facilities operate extended hours and weekends, so consistent availability is a baseline expectation for most roles
  • Hands-on mechanical aptitude for maintenance and installation roles — ASE certification, CDL credentials, and demonstrable experience with fleet vehicles, hitches, or propane systems carry significant weight
  • Leadership through action rather than title — U-Haul's decentralized culture values team members who take initiative, solve problems independently, and support their location without waiting for direction
  • Long-term career mindset — given U-Haul's promote-from-within culture, candidates who articulate a growth trajectory from entry-level to management are preferred over those presenting the role as a short-term stop
  • Comfort with physical work environments — whether cleaning storage units, installing trailer hitches, or managing truck lot logistics, most U-Haul roles involve significant physical activity and outdoor exposure
  • Bilingual communication skills — particularly valued in Canadian locations and diverse U.S. markets where serving customers in French, Spanish, or other languages directly improves the customer experience

Frequently Asked Questions

How long does U-Haul typically take to respond after I submit my application?
Response times at U-Haul vary because hiring decisions are commonly made at the local level by moving center managers or area field managers rather than a centralized recruiting team. Many applicants report hearing back within one to two weeks for frontline roles, though management positions may take longer due to additional interview rounds. If you haven't heard back after two weeks, a polite follow-up through the Workday portal or a call to the specific location can demonstrate your interest. Keep in mind that U-Haul's lean posting volume — often only a handful of active external roles — suggests they move decisively when a qualified candidate applies.
Do I need a CDL to work at U-Haul?
Not all U-Haul roles require a Commercial Driver's License, but several key positions do — most notably the U-Box Customer Care Representative (CDL) and certain field operations roles that involve transporting equipment between locations. Preventive Maintenance Technicians may also benefit from holding a CDL, though ASE certification is typically the primary credential for those positions. For moving center and storage facility roles like General Manager, Housekeeper, or Hitch Professional, a standard driver's license is usually sufficient. Always review the specific job posting's requirements section in Workday, as CDL class requirements (Class A, B, or C) vary by role.
Should I submit a cover letter when applying to U-Haul through Workday?
Workday allows you to upload additional documents, and including a brief, targeted cover letter can differentiate your application — especially for management and specialized roles like SIU Investigator or Area Field Manager. In your cover letter, directly address U-Haul's culture: reference their promote-from-within philosophy, your interest in the moving and storage industry specifically, and how your experience maps to the role's demands. For hourly operational roles like Shop Helper or Facility Housekeeper, a cover letter is less commonly expected, but a concise one demonstrating reliability and genuine enthusiasm for the work certainly won't hurt your candidacy.
What is the interview process like for U-Haul Moving Center General Manager roles?
General Manager candidates typically go through a multi-stage process that reflects the role's significant responsibility — you'll be overseeing staff, managing a P&L, and ensuring customer satisfaction at a high-traffic location. Expect an initial phone screen with the area or district manager, followed by one or two in-person interviews at a U-Haul facility. Prepare to discuss your experience managing retail or service operations, handling customer escalations, maintaining equipment and facility standards, and leading a team through busy seasons. Demonstrating knowledge of U-Haul's specific products and services — truck and trailer rentals, self-storage, U-Box containers, hitch installation, propane — shows that you've done your research and take the opportunity seriously.
Does U-Haul promote from within, and what does career growth look like?
Internal promotion is one of U-Haul's most well-known cultural pillars. The company regularly highlights leaders who started as moonlighters (part-time team members) or entry-level moving center staff and advanced to general manager, area field manager, or corporate positions. This growth path is real and accessible, but it requires demonstrating initiative, reliability, and a willingness to learn multiple aspects of U-Haul's business — from rental operations to storage management to equipment maintenance. When applying, explicitly framing your interest as a long-term career move rather than a temporary position can resonate powerfully with hiring managers who themselves likely came up through the ranks.
What format should my resume be in for U-Haul's Workday application system?
Submit your resume as a .docx Word document or a simple, text-based PDF. Workday's parser performs best with single-column layouts, standard section headers (Work Experience, Education, Certifications), and conventional fonts. Avoid graphics, text boxes, tables, multi-column designs, and information placed in headers or footers, as these elements commonly cause parsing errors. After uploading, always review the auto-populated fields in your Workday profile to correct any misattributed dates, titles, or employer names — errors left uncorrected can affect automated screening results.
Are there remote work opportunities at U-Haul?
U-Haul's business is inherently location-based — moving centers, storage facilities, maintenance shops, and field operations all require on-site presence. However, AMERCO's corporate functions in Phoenix and some specialized roles like SIU Investigator may offer hybrid or flexible arrangements depending on the position's requirements. The majority of U-Haul's active job postings are tied to specific physical locations. If remote or hybrid work is important to you, look for corporate or administrative roles posted through the same Workday portal and review the job description's work location details carefully.
Can I apply to U-Haul with no prior experience in moving, storage, or transportation?
Absolutely. Many of U-Haul's roles — including Facility Housekeeper, Shop Helper, and entry-level moving center positions — are designed as entry points that don't require industry-specific experience. What U-Haul values more is reliability, customer service aptitude, willingness to learn, and physical readiness for hands-on work. If you're coming from retail, food service, hospitality, or other customer-facing industries, your transferable skills are highly relevant. Emphasize your attendance record, ability to work flexible schedules, and any experience handling physical tasks or operating equipment. The promote-from-within culture means starting without experience doesn't limit your ceiling — it defines your starting point.
How can I make my application stand out with so few positions posted at U-Haul?
U-Haul's limited number of external postings at any given time (often fewer than 11+ open roles) means each opening likely has a specific, urgent need at a particular location. This works in your favor if you tailor aggressively. Match your resume language precisely to the posting's requirements, complete every Workday profile field including certifications and availability, and apply quickly when a role appears in your area. Consider also contacting the specific U-Haul location directly to express interest — the decentralized hiring model means local managers have significant influence over who gets interviewed. Showing up in person at a nearby moving center to introduce yourself, while also having a strong Workday application on file, is a strategy many successful U-Haul team members report using.

Sample Open Positions

Check Your Resume Before Applying → View 11 open positions at U-Haul Holding

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Sources

  1. U-Haul Careers — Current Job Openings — U-Haul International / Workday
  2. About U-Haul — Company Overview — U-Haul International, Inc.
  3. AMERCO Annual Reports and Investor Information — AMERCO
  4. U-Haul Company Reviews and Interview Insights — Glassdoor