How to Apply to Toll Group

13 min read Last updated April 20, 2026 11 open positions
Blake Crosley
Blake Crosley Researched using publicly available information, hiring data, and ATS analysis.

Key Takeaways

  • Toll Group is the Japan Post-owned Australian logistics business covering Logistics, Specialised, Government and Defence, and Marine divisions, founded 1888 and headquartered at Macquarie Park, Sydney.
  • The 2015 Japan Post Holdings acquisition of Toll for A$6.5 billion is widely viewed as one of the most damaging Japanese cross-border M&A transactions ever, with more than A$5 billion in writedowns by 2021.
  • In April 2021 Japan Post sold Toll Global Express and Toll Forwarding to Allegro Funds for nominal consideration; that business now trades as Team Global Express and is a separate company despite shared brand heritage.
  • The January and May 2020 ransomware attacks are a defining recent event in Toll's history, with documented operational disruption, data exfiltration, and ongoing relevance to IT and cyber roles.
  • Hiring spans operational drivers and warehouse workers, project and supply chain professionals, defence and government specialists, marine operators, and corporate functions; AGSVA clearance is a major asset for defence roles.
  • Toll runs its own custom Australian recruitment portal at careers.tollgroup.com and is active on SEEK, LinkedIn, and Indeed Australia; treat the ATS conservatively with clean PDF formatting.
  • Australian logistics competitors that recur in candidate decisions include Linfox, Team Global Express, Followmont, K&S Corporation, Mainfreight, and Aurizon for rail-adjacent roles.
  • Compensation is competitive within Australian logistics norms but generally below tech and finance benchmarks; superannuation, leave loading, and modern award conditions apply where relevant.
  • Cultural fit favours direct, plain-spoken candidates who respect the long-tenured workforce and engage honestly with the post-Japan-Post and post-cyberattack reality.

About Toll Group

Toll Group, the trading name of Toll Holdings Limited, is one of Australia's oldest and largest logistics companies, founded in 1888 by Albert Toll as a single horse-and-cart coal delivery business in Newcastle, New South Wales. From those origins it grew across more than 130 years into a sprawling Asia-Pacific logistics group, listed on the Australian Securities Exchange for decades before being taken private by Japan Post Holdings in 2015 in a landmark A$6.5 billion acquisition that remains one of the largest Japanese investments in Australian history. The company is headquartered at Macquarie Park in Sydney, with major operational sites across Melbourne, Brisbane, Perth, Adelaide, regional Australia, New Zealand, and selected Asian markets. Toll today is not the integrated group it was a decade ago. Following years of heavy losses for Japan Post under the Toll banner, Japan Post Holdings wrote down more than A$5 billion on its Toll investment in stages between 2017 and 2021, an outcome widely described in Australian and Japanese business press as one of the worst Japanese cross-border M&A transactions on record. In April 2021 Japan Post sold the Toll Global Express parcels and freight business, together with the Toll Forwarding international freight business, to Sydney-based private equity firm Allegro Funds for a nominal consideration. Allegro subsequently rebranded those operations as Team Global Express and Global Express Forwarding, which now operate as a separate company with its own ownership, leadership, and hiring. What remains under the Toll Group name and Japan Post ownership is the Toll Logistics business covering contract logistics and warehousing across Australia, New Zealand, and Asia, the Toll Specialised and Domestic business including bulk and regional transport, the Toll Government and Defence business which holds long-running Australian Defence Force, federal, and state government logistics contracts, and the Toll Marine business which provides shipping and offshore logistics services into northern Australia and the Pacific. This is a meaningful but smaller and more specialised company than the pre-2021 Toll, focused on contract logistics, regulated industries, and government work rather than the parcel and express network that defined Toll for many Australians. The modern Toll Group also operates in the long shadow of the January and May 2020 ransomware attacks, two consecutive incidents using the Mailto and Nefilim ransomware families, which forced Toll to take core systems offline for weeks, disrupted customers across Australia, leaked stolen data on the dark web, and triggered an investigation by the Office of the Australian Information Commissioner. The 2020 incidents are still cited in Australian and global cybersecurity reporting as a defining example of the operational and reputational cost of ransomware against critical logistics infrastructure, and they remain a backdrop to current conversations about Toll's IT and operational maturity. This is a respected Australian logistics brand with deep heritage, a long-tenured workforce, real expertise in contract and government logistics, and an ownership and structural history that any candidate should understand before joining.

Application Process

  1. 1
    Identify which Toll you are actually applying to: the Japan Post-owned Toll Grou

    Identify which Toll you are actually applying to: the Japan Post-owned Toll Group covers contract logistics, government and defence, specialised, and marine, while Team Global Express (formerly Toll Global Express, Allegro-owned) is a separate company despite shared brand history.

  2. 2
    Use careers

    Use careers.tollgroup.com or the careers section of tollgroup.com as the primary channel for current Toll Group roles; LinkedIn is widely used for white-collar and specialist positions, and SEEK is the dominant Australian job board for driver, warehouse, and operational roles.

  3. 3
    Tailor a clean Australian-format CV of two to three pages with clear role titles

    Tailor a clean Australian-format CV of two to three pages with clear role titles, dates, employers, and quantified outcomes; Australian recruiters generally do not expect photos, age, or marital status on resumes.

  4. 4
    Lead with directly relevant experience for the lane you are targeting: heavy veh

    Lead with directly relevant experience for the lane you are targeting: heavy vehicle licence class and years of safe driving for transport roles, WMS and forklift tickets for warehouse roles, or PMP, defence clearance, and contract logistics scale for project and management roles.

  5. 5
    Apply through the official Toll careers portal whenever a posting is listed; Tol

    Apply through the official Toll careers portal whenever a posting is listed; Toll uses an internal Australian recruitment system rather than Workday, Greenhouse, or SuccessFactors as of 2025 and 2026.

  6. 6
    Expect a recruiter or talent acquisition contact within roughly one to three wee

    Expect a recruiter or talent acquisition contact within roughly one to three weeks for white-collar roles and faster turnaround for high-demand operational roles, particularly heavy vehicle drivers in tight regional markets.

  7. 7
    Prepare for an initial phone or video screen covering work history, licences and

    Prepare for an initial phone or video screen covering work history, licences and qualifications, location flexibility, shift availability, right to work in Australia, and salary expectations.

  8. 8
    For operational roles, expect a face-to-face interview at a depot, warehouse, or

    For operational roles, expect a face-to-face interview at a depot, warehouse, or terminal, often with a leading hand or operations manager, plus a practical assessment such as a driving evaluation, forklift demonstration, or site walk-through.

  9. 9
    For corporate, project management, defence, IT, and senior commercial roles, exp

    For corporate, project management, defence, IT, and senior commercial roles, expect two to three rounds with talent acquisition, the hiring manager, and a senior leader, with behavioural and scenario-based questions grounded in Toll's values and safety culture.

  10. 10
    Pre-employment checks for most roles include a National Police Check, employment

    Pre-employment checks for most roles include a National Police Check, employment history verification, qualification checks, a fitness-for-duty medical, and a drug and alcohol test; defence and government roles add Australian Government Security Vetting Agency (AGSVA) clearances at Baseline, NV1, or NV2 levels depending on contract.

  11. 11
    Offers usually arrive within one to four weeks of the final interview; expect Au

    Offers usually arrive within one to four weeks of the final interview; expect Australian-standard documentation including a written contract, position description, superannuation election forms, and modern award or enterprise agreement details where applicable.

Resume Tips for Toll Group

recommended

Lead with quantified logistics outcomes: tonnes moved, on-time delivery rate, fl

Lead with quantified logistics outcomes: tonnes moved, on-time delivery rate, fleet size managed, warehouse throughput in pallets per hour, contract value, or safety metrics like LTIFR improvement, not vague claims about leading a team.

recommended

Name your Australian heavy vehicle licence class explicitly when relevant: HR (H

Name your Australian heavy vehicle licence class explicitly when relevant: HR (Heavy Rigid), HC (Heavy Combination), or MC (Multi Combination), plus dangerous goods endorsements, fatigue management accreditations, and forklift LF or LO tickets.

recommended

Surface direct experience with Toll-relevant systems: SAP TM or EWM, Manhattan W

Surface direct experience with Toll-relevant systems: SAP TM or EWM, Manhattan WMS, Blue Yonder, Microlise telematics, MyToll customer portals, or government logistics systems like MILIS used in defence supply chain.

recommended

If you have Australian Government security clearance at Baseline, NV1, or NV2, s

If you have Australian Government security clearance at Baseline, NV1, or NV2, state the level, sponsoring agency, and currency clearly; this is a major shortlisting factor for Toll Government and Defence roles.

recommended

For project and contract logistics roles, name the customer, the scale, the cont

For project and contract logistics roles, name the customer, the scale, the contract length, and the measurable outcomes you owned, including on-time-in-full performance and customer NPS or scorecard results.

recommended

For warehouse and operations roles, list specific qualifications: Certificate II

For warehouse and operations roles, list specific qualifications: Certificate III in Warehousing Operations, Certificate IV in Logistics, Diploma of Logistics, MR-licence, plus relevant safety tickets like Working at Heights, Confined Space, and EWP.

recommended

Show longevity where you have it; Toll's workforce skews tenured and stable empl

Show longevity where you have it; Toll's workforce skews tenured and stable employment history reads positively, but explain Australian logistics industry consolidation gaps honestly rather than hiding them.

recommended

Cite cyber and IT resilience experience explicitly if you have it; given the 202

Cite cyber and IT resilience experience explicitly if you have it; given the 2020 ransomware history, candidates with credible incident response, OT security, identity management, or business continuity experience for industrial environments stand out.

recommended

Avoid pure US-style resume formatting and metrics; Australian recruiters expect

Avoid pure US-style resume formatting and metrics; Australian recruiters expect SI units, Australian spelling, local employer names spelled correctly, and references to Australian industry bodies like ALC, ARTC, or NHVR where relevant.

recommended

Keep the document readable on mobile and ATS-friendly: single column, selectable

Keep the document readable on mobile and ATS-friendly: single column, selectable text PDF, consistent date format, no graphics, no photo, and a clear list of right-to-work status if you are not an Australian citizen or permanent resident.

ATS System: Custom Australian recruitment portal at careers.tollgroup.com

Toll Group operates its own Australian recruitment portal under the tollgroup.com domain, complemented by listings on SEEK, LinkedIn, and Indeed Australia. Following the 2021 split, the portal serves only Toll Group entities (logistics, specialised, government and defence, marine) and is separate from Team Global Express, which runs its own careers site under teamglobalexp.com. Behaviour of the underlying ATS varies by role family and region; treat formatting conservatively and verify status manually rather than relying on automated updates.

  • Submit a clean single-column PDF with selectable text and conservative formatting so the parser extracts your work history, licences, and qualifications reliably.
  • Mirror the exact keywords from the job description, including the precise licence class names (HR, HC, MC), system names (SAP, Manhattan, Microlise), and award or enterprise agreement names where listed.
  • Avoid headers, footers, multi-column layouts, embedded tables, and text inside images; these commonly break Australian logistics ATS parsers.
  • Use a consistent file name like Surname_Givenname_Role.pdf and complete every required field in the application form, especially right-to-work, licence, and clearance declarations.
  • Include direct working hyperlinks to LinkedIn and to any relevant industry profiles; Australian recruiters frequently cross-check on LinkedIn before progressing applications.
  • If applying through SEEK or LinkedIn, also create a profile in Toll's portal and upload the same CV; this redundancy increases the chance the talent acquisition team sees you for related roles.
  • Track applications yourself in a spreadsheet or notes app since automated status updates from internal Australian recruitment systems are often inconsistent or delayed.
  • Be patient through Australian holiday periods (mid-December to late January) when hiring activity slows significantly across the logistics sector.

Interview Culture

Toll Group's interview culture reflects its identity as a long-established Australian logistics employer rather than a tech-style company.

Expect a direct, practical, and safety-anchored process. For operational roles like driving, warehousing, terminal operations, and supervision, interviews focus heavily on safe work practices, fatigue management, manual handling, dangerous goods awareness, willingness to work shifts, and respect for site rules. Practical assessments are common, including driving evaluations on Toll vehicles, forklift demonstrations, and site walk-throughs with the hiring leading hand or operations manager. For corporate, project management, supply chain design, IT, finance, and commercial roles, interviews are more structured and behavioural, often using STAR-style questions anchored to Toll's stated values around safety, customer focus, integrity, and teamwork. Expect explicit questions about how you have handled customer escalations, contract performance issues, regulatory compliance, and team conflict, plus a scenario or case discussion grounded in real Toll customer or operational situations. Senior commercial and government and defence roles include a more strategic conversation with a general manager or executive about contract economics, customer relationships, and government stakeholder management. Cultural tone is characteristically Australian: friendly but plain-spoken, low on corporate jargon, and intolerant of vague answers or self-promotion that is not backed by concrete examples. Interviewers value candidates who acknowledge gaps honestly, demonstrate respect for the heritage of the workforce, and bring a credible plan to add value rather than reinventing what already works. Defence and government interviewers in particular weigh judgment, integrity, and discretion heavily. Be prepared to address the post-2021 reality candidly. Strong candidates will research the Toll Group versus Team Global Express split, understand which entity they are joining, and ask informed questions about the strategy of the Japan Post-owned Toll Logistics, Specialised, Government and Defence, and Marine divisions. Asking thoughtful questions about safety performance, IT and cyber resilience after 2020, and how the business is positioned against domestic competitors like Linfox, Followmont, K&S Corporation, and Mainfreight signals seriousness without being adversarial. Work patterns vary by role and lane. Driving and operational roles run on shift rosters including nights, weekends, and public holidays, with applicable penalty rates and conditions under modern awards or enterprise agreements. Corporate roles in Sydney, Melbourne, Brisbane, and Perth follow a hybrid pattern that has stabilised since the pandemic, typically two to three days in office and two to three days working from home, though this is set by team and leader. Defence and government roles often require on-site presence at customer or Toll facilities and may have additional security and clearance constraints.

What Toll Group Looks For

  • Demonstrated safety leadership and a personal track record of safe work, including familiarity with Australian Work Health and Safety legislation, Chain of Responsibility under HVNL, and incident reporting processes.
  • Genuine logistics craft: drivers with clean records and the right licence class, warehouse operators who can demonstrate productivity without shortcuts, and operations leaders with measurable on-time and quality outcomes.
  • For project and supply chain design roles, hands-on experience with contract logistics, network design, transport modelling, and customer scorecard performance in Australian or Asia-Pacific contexts.
  • Government and defence relevance for the Toll Government and Defence division: AGSVA clearance, prior ADF or APS experience, understanding of Defence supply chain frameworks, and a track record of compliance under regulated programs.
  • Marine and bulk logistics experience for the Toll Marine division: familiarity with northern Australian shipping, offshore support, fuel logistics, and the regulatory environment under AMSA.
  • IT, cyber, and OT resilience capability given the 2020 ransomware history: incident response, identity and access management, OT and ICS security, and business continuity for industrial logistics environments.
  • Cultural alignment with a long-tenured Australian workforce: respect for the people on the dock, in the cab, and on the floor, and a clear willingness to work alongside them rather than around them.
  • Honest engagement with the post-2021 strategic reality and the difference between Toll Group and the now-separate Team Global Express, rather than treating Toll as the integrated company it was a decade ago.
  • Customer focus appropriate to contract logistics: ability to manage long-term customer relationships, contract reviews, and operational scorecards rather than transactional sales mindset.
  • Right-to-work status in Australia, willingness to commit to safety-critical roles, and where required, capacity to obtain and maintain Australian Government security clearance.

Frequently Asked Questions

Is Toll Group the same company as Team Global Express?
No. Since April 2021, Toll Group (Japan Post Holdings-owned) and Team Global Express (Allegro Funds-owned) are separate companies. Toll Group covers contract logistics, specialised and domestic transport, government and defence, and marine. Team Global Express, formerly Toll Global Express, runs the parcels, express, and international freight forwarding businesses that were sold to Allegro. Both descend from the historic Toll Holdings group, but they are now distinct employers with separate hiring, leadership, and strategy.
What does Toll Group pay in Australia?
Compensation depends heavily on role family, location, and award or enterprise agreement. Heavy vehicle drivers in metropolitan and regional Australia typically earn within the bands set by the Road Transport (Long Distance Operations) Award or applicable enterprise agreements, often with shift loadings and overtime that materially lift base. Warehouse operators are generally paid under the Storage Services and Wholesale Award or site-specific agreements. White-collar professional and management salaries are competitive within Australian logistics, but generally below technology and financial services benchmarks. Always benchmark against current SEEK Salary Guide data and ask for a written offer with super (currently 11.5 percent moving to 12 percent), leave loading, and any allowances itemised.
Does Toll Group sponsor visas for international candidates?
Sponsorship at Toll Group is limited and concentrated in genuinely hard-to-fill specialist roles such as senior supply chain, defence-cleared specialists where eligible, certain technical and IT roles, and selected marine engineering positions. The vast majority of operational, warehouse, and driving roles are filled domestically and require existing Australian work rights. If you need sponsorship, focus on roles explicitly flagged as open to TSS subclass 482 visas and be candid about your status from the first conversation.
Does Toll Group offer graduate or intern programs?
Toll has historically run graduate and intern programs aimed at supply chain, logistics, engineering, finance, and IT graduates from Australian universities, with intake patterns and program structure shifting over time, particularly post-2021. Check the careers portal for the current cohort offering, talk directly to talent acquisition, and consider Toll's involvement with Australian Logistics Council and university supply chain programs as a parallel entry point.
How does Toll Group compare to Linfox and Mainfreight as an employer?
Linfox is a privately held Fox family business with a strong Australian identity, deep heritage, and a reputation for long-tenured operational staff and safety culture. Mainfreight is New Zealand-headquartered with a distinctive devolved culture, long-term incentive philosophy, and strong cross-Tasman presence. Toll Group sits between them as a heritage Australian brand under Japanese ownership with a more specialised current footprint after the 2021 split, particularly strong in contract logistics, defence, and marine. Compensation, culture, and stability differ in nuanced ways; talk to current employees at each before choosing.
How has the 2020 ransomware attack affected Toll's culture and IT roles?
The January and May 2020 ransomware incidents were a defining event for Toll, with extended outages of customer-facing systems, dark web data leaks, and OAIC notification. The aftermath drove substantial investment in cyber and IT resilience, identity management, OT security, and business continuity. For IT, cyber, and operational risk candidates this means a context where the importance of resilience is well understood internally and credible candidates with incident response and OT security experience are highly valued. For other candidates, the cultural impact lingers as a heightened sensitivity to operational and reputational risk.
What is the post-Japan-Post organisational reality at Toll Group?
After Japan Post Holdings wrote down more than A$5 billion on its Toll investment and sold the Global Express and Forwarding businesses to Allegro Funds in 2021, the remaining Toll Group is meaningfully smaller and more specialised than the integrated Toll of the early 2010s. Strategy is concentrated on contract logistics, specialised and bulk transport, government and defence, and marine. Japan Post remains the parent and influences governance and major capital decisions, but day-to-day operations are run by Australian and regional leadership teams. Candidates should expect a stable but more focused company than the Toll many Australians remember from before 2021.
What is the difference between Toll Group, Toll IPEC, and Toll Express?
Historically Toll IPEC and Toll Express were among the most visible parcel and express brands within the integrated Toll Holdings group. After the 2021 sale, those parcel and express operations transferred to Allegro Funds and now operate under Team Global Express. The Toll Group entity that remains under Japan Post ownership does not include the IPEC or domestic parcel express network. If you are applying for parcel, express, or B2C delivery roles, you are most likely engaging with Team Global Express rather than Toll Group.
What is it like working in Toll Government and Defence?
Toll Government and Defence is one of the most stable and strategically important parts of the modern Toll Group, holding long-running contracts with the Australian Defence Force, federal departments, and selected state governments. Roles typically require AGSVA clearance at Baseline, NV1, or NV2, depending on the program, plus Australian citizenship for many positions. Work patterns, security culture, and contract management discipline differ meaningfully from commercial logistics; expect a more formal, audit-ready environment with clear rules around information handling, site access, and reporting.
How many people does Toll Group employ today?
Public figures vary across reporting and over time, but Toll Group's workforce is significantly smaller than the pre-2021 integrated Toll Holdings. Estimates from Australian business press and Toll's own communications place the current Toll Group workforce in the range of roughly 16,000 to 20,000 employees and contractors across Australia, New Zealand, and Asia, depending on how seasonal and contracted labour is counted. Check Toll's most recent corporate communications for the current published number rather than relying on older integrated-group figures.
Will Toll Group be sold or restructured again?
Speculation about further restructuring of the remaining Toll Group has appeared periodically in Australian business press, particularly given Japan Post's documented losses on the original 2015 acquisition. As of the current period, Toll Group remains a Japan Post-owned operating business with no publicly confirmed sale process for the remaining divisions. Candidates considering long-term roles should treat ownership stability as something to assess through public reporting, conversations during the interview process, and a realistic view that strategic ownership of Australian logistics assets has been actively reshaped over the last decade.
How should I think about long-tenured Toll employees as a new joiner?
Toll's workforce includes large numbers of people with 15, 20, even 30-plus years at the company, often through multiple ownership and brand changes. They have lived through the ASX-listed era, the Japan Post acquisition, the 2020 ransomware attacks, the 2021 split, and ongoing strategic shifts. The most respected new joiners take time to learn how things actually work on the ground, treat institutional knowledge as an asset rather than an obstacle, and bring change in partnership with operational leaders rather than imposing it. This is true at every level from supervisor to executive.

Open Positions

Toll Group currently has 11 open positions.

Check Your Resume Before Applying → View 11 open positions at Toll Group

Related Resources

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Sources

  1. Toll Group official website —
  2. Toll Group careers portal —
  3. Toll Holdings on Wikipedia —
  4. Japan Post Holdings official site —
  5. Australian Financial Review coverage of Japan Post writedowns on Toll —
  6. Reuters coverage of Japan Post sale of Toll Global Express to Allegro Funds, 2021 —
  7. Allegro Funds official site —
  8. Team Global Express official site (formerly Toll Global Express) —
  9. ABC News coverage of Toll January 2020 ransomware attack —
  10. ZDNet coverage of Toll Nefilim ransomware attack and data leak —
  11. Office of the Australian Information Commissioner —
  12. Australian Government Security Vetting Agency clearance levels —
  13. Australian Logistics Council —
  14. National Heavy Vehicle Regulator Chain of Responsibility guidance —
  15. Fair Work Commission Road Transport (Long Distance Operations) Award —
  16. SEEK Salary Guide for Australian logistics roles —
  17. Glassdoor Toll Group Australia reviews —
  18. Linfox official site —
  19. Mainfreight official site —