How to Apply to Sword Health

Key Takeaways

Sword Health is a mission-driven digital health company—make sure your application clearly connects your experience and motivation to their goal of transforming musculoskeletal care through AI and technology
Applications are processed through Lever ATS, so optimize your resume with clean formatting, relevant keywords from the job description, and a text-based PDF format for reliable parsing
Tailor every application to the specific role—with positions ranging from entry-level (Accounting Trainee) to executive (VP, Consultant Relations), a one-size-fits-all resume will not be effective
Quantify your achievements wherever possible—Sword Health operates in a data-driven culture where measurable outcomes and evidence-based results are highly valued
Prepare for a multi-stage interview process that typically includes recruiter screening, hiring manager interviews, functional assessments, and cross-functional team conversations
Highlight remote work experience and global collaboration skills, as Sword Health maintains a distributed workforce across the US, Portugal, and other regions
Research Sword Health's products, clinical evidence, and recent company news before interviewing—demonstrating informed enthusiasm about their specific approach to digital MSK care will differentiate you from other candidates
For leadership roles, be prepared to present strategic frameworks or case studies that demonstrate your ability to think at scale and drive organizational growth

About Sword Health

Sword Health is a pioneering digital health company focused on transforming musculoskeletal (MSK) care through artificial intelligence and virtual physical therapy. Founded in 2015, the company has rapidly grown into one of the most prominent digital therapeutics platforms, serving enterprise clients including large employers, health plans, and insurance providers. Sword Health's core product combines AI-powered motion tracking technology with licensed physical therapists to deliver personalized, evidence-based care programs remotely. The company has attracted significant venture capital funding and has been recognized as a leader in the digital MSK space. Sword Health's culture commonly emphasizes innovation, clinical rigor, data-driven decision-making, and a mission-driven approach to reducing pain and improving quality of life at scale. With a global workforce that includes roles based in the United States, Portugal, and other regions, Sword Health typically fosters a remote-friendly and hybrid work environment. The company appears to value cross-functional collaboration, rapid iteration, and a deep commitment to measurable patient outcomes, positioning itself at the intersection of healthcare, technology, and artificial intelligence.

Application Process

Explore Open Positions on the Careers Page
Begin by visiting Sword Health's official careers page at swordhealth.com/company/careers. With approximately 46 active roles spanning operations, product design, engineering, customer success, sales, and finance, the company offers diverse opportunities. Take time to review job descriptions carefully, noting specific qualifications, required experience levels, and location requirements (some roles are Portugal-based, others US-based, and many are remote or hybrid). Pay close attention to the language used in each posting, as this often reflects the keywords and competencies the hiring team prioritizes.
Submit Your Application Through Lever
Sword Health uses Lever as its applicant tracking system (ATS). When you click 'Apply' on a job listing, you'll typically be directed to a Lever-hosted application form. You'll be asked to upload your resume, provide contact information, and in many cases answer role-specific screening questions. Some postings may also request a cover letter or portfolio link. Ensure your resume is in a clean, ATS-compatible format (PDF or Word) and that all fields are completed thoroughly. Lever allows you to apply with your LinkedIn profile in some cases, but uploading a tailored resume is generally recommended for best results.
Initial Recruiter Screening
After submitting your application, qualified candidates commonly report being contacted by a recruiter or talent acquisition team member for an initial phone or video screening. This conversation typically lasts 20-30 minutes and covers your background, motivation for joining Sword Health, understanding of the digital health space, salary expectations, and logistical details like location and availability. This is also your opportunity to ask questions about the role, team structure, and company culture. Demonstrating genuine enthusiasm for Sword Health's mission to end chronic pain through technology can help you stand out at this stage.
Hiring Manager Interview and Technical/Functional Assessments
Candidates who advance past the recruiter screen are typically invited to interview with the hiring manager. Depending on the role, this stage may include technical assessments (for engineering roles like Backend Engineer), design portfolio reviews (for Product Designer roles), case studies or strategic presentations (for operations and customer success roles), or sales simulations (for Account Executive positions). Many applicants report that Sword Health values both technical excellence and the ability to articulate how your work drives measurable outcomes. Prepare to discuss specific examples of past achievements with quantifiable results.
Cross-Functional and Team Interviews
For many roles, Sword Health commonly includes a panel or series of interviews with cross-functional team members. This stage assesses cultural fit, collaboration skills, and how well you'd integrate with the broader organization. You may meet with peers, direct reports (for leadership roles), and stakeholders from adjacent teams. For senior positions like VP of Consultant Relations or Director of Customer Success, expect conversations that probe your leadership philosophy, strategic thinking, and ability to scale teams and processes.
Final Interview and Offer Stage
The final stage often involves a conversation with senior leadership or an executive sponsor. This is typically a values-alignment and vision discussion rather than a technical deep-dive. If successful, the talent acquisition team will extend a verbal offer followed by a formal written offer. Sword Health is known to offer competitive compensation packages that may include equity, benefits, and other perks. The entire process from application to offer commonly takes 2-5 weeks, though timelines can vary based on role seniority and hiring urgency.

Resume Tips for Sword Health

Critical Lead with Mission-Aligned Language

Sword Health is a mission-driven digital health company. Your resume should reflect an understanding of and passion for healthcare innovation, patient outcomes, and technology-enabled care. Where possible, incorporate language from the job description and Sword Health's own messaging—terms like 'clinical outcomes,' 'AI-powered,' 'member engagement,' 'scalable solutions,' and 'evidence-based care' commonly appear in their postings. This alignment signals to both the ATS and human reviewers that you understand the company's core mission.

Critical Quantify Your Impact with Metrics

Sword Health operates in a data-driven environment where measurable outcomes matter. Structure your resume bullets using the STAR or CAR (Challenge-Action-Result) framework and include specific metrics wherever possible. For example, instead of 'Managed customer accounts,' write 'Managed a portfolio of 25+ enterprise accounts totaling $15M ARR, achieving 95% retention rate.' For engineering roles, quantify performance improvements, system uptime, or deployment frequency. For sales roles, highlight quota attainment percentages and deal sizes.

Critical Optimize for Lever ATS Parsing

Since Sword Health uses Lever, ensure your resume is formatted for optimal parsing. Use standard section headers (Experience, Education, Skills), avoid tables, columns, headers/footers, and complex graphics that can confuse the parser. Stick to common fonts like Arial, Calibri, or Times New Roman. Use a clean, single-column layout. Save your file as a PDF unless the application specifically requests a different format. Lever handles PDFs well, but overly designed resumes with infographics or unusual layouts may not parse correctly.

Highlight Relevant Industry Experience

If you have experience in digital health, healthtech, SaaS, telemedicine, or related fields, make this prominently visible. For customer success and sales roles, emphasize experience with enterprise B2B healthcare clients, health plans, or employer benefits programs. For engineering roles, highlight experience with health data standards (HIPAA compliance, HL7/FHIR), cloud infrastructure, and AI/ML systems. Even if your background isn't directly in healthcare, draw clear parallels between your experience and the challenges Sword Health faces—such as scaling technology platforms, driving user adoption, or managing complex stakeholder relationships.

Critical Tailor Your Resume for Each Specific Role

With roles ranging from Accounting Trainee to VP-level positions, Sword Health's open roles span a wide spectrum of seniority and function. Avoid submitting a generic resume. Instead, carefully mirror the language, required skills, and qualifications listed in each specific job description. If a Customer Success Manager posting emphasizes 'enterprise account management' and 'cross-functional collaboration,' ensure those exact phrases appear naturally in your resume. This tailoring improves both ATS keyword matching and human reviewer engagement.

Showcase Remote Work and Global Collaboration Skills

Sword Health operates with a distributed workforce across multiple countries, including the US and Portugal. If you have experience working in remote or hybrid environments, collaborating across time zones, or managing distributed teams, highlight this on your resume. Mention specific tools you've used (Slack, Zoom, Notion, Jira, etc.) and describe how you've maintained productivity and communication in remote settings. This is particularly relevant for roles that specify remote or hybrid arrangements.

Include a Concise Professional Summary

Start your resume with a 2-3 sentence professional summary that positions you as an ideal candidate for the specific role. Reference your years of experience, key domain expertise, and what you'd bring to Sword Health. For example: 'Customer success leader with 8+ years driving retention and expansion in enterprise SaaS healthtech environments. Passionate about leveraging technology to improve patient outcomes at scale.' This summary gives both the ATS and human reviewers immediate context about your fit.

ATS System: Lever

Lever is a modern applicant tracking and candidate relationship management (CRM) platform widely used by high-growth technology companies. It processes applications by parsing uploaded resumes, extracting key information (contact details, work history, education, skills), and organizing candidate profiles for recruiter review. Lever allows hiring teams to tag, score, and advance candidates through customizable pipeline stages. The system supports collaborative hiring, meaning multiple team members can leave feedback and evaluations on your profile. Lever also enables recruiters to search their candidate database using keywords, making it important that your resume contains relevant terms that match the job description.

Use a clean, single-column resume format without tables, graphics, or complex formatting—Lever's parser works best with straightforward layouts that clearly delineate sections like Experience, Education, and Skills.
Incorporate keywords directly from the job description naturally throughout your resume. Lever's search functionality allows recruiters to filter candidates by specific terms, so matching the language of the posting increases your visibility in the system.
Upload your resume as a PDF for consistent formatting, but ensure the PDF is text-based (not a scanned image) so Lever can properly extract and parse your information.
Complete all optional fields in the application form, including any screening questions. Lever tracks completion rates, and fully completed applications may receive priority review from recruiters.
If given the option to include a LinkedIn profile URL, ensure your LinkedIn is up-to-date and consistent with your resume. Lever can pull supplementary information from LinkedIn, and discrepancies between your resume and profile may raise concerns.
Avoid applying to multiple roles simultaneously unless you are genuinely qualified for each. Lever tracks all applications from a single candidate, and applying indiscriminately can signal a lack of focus to the recruiting team.

Complete Lever Resume Guide

Interview Culture

Sword Health's interview culture commonly reflects its identity as a fast-moving, mission-driven digital health company. Many applicants report that the process is structured yet conversational, with a strong emphasis on both technical competence and cultural alignment. Interviewers typically want to understand not just what you've accomplished, but how you think about problems and whether you're genuinely motivated by the company's mission to make high-quality pain care accessible to everyone. For technical roles such as Backend Engineer, candidates often describe coding challenges, system design discussions, and deep dives into past architectural decisions. Product design candidates may be asked to present portfolio work and walk through their design process from research to implementation. For go-to-market roles like Account Executive and Customer Success Manager, expect scenario-based questions, role-plays, and discussions about how you've navigated complex enterprise sales cycles or managed challenging customer relationships. Leadership roles—such as Director of Customer Success, VP of Consultant Relations, or Chief of Staff—commonly involve strategic case studies or presentations where you're asked to outline how you'd approach a real business challenge Sword Health faces. These assessments evaluate your ability to think at scale, prioritize effectively, and lead cross-functional initiatives. Culturally, Sword Health appears to value intellectual curiosity, ownership mentality, comfort with ambiguity, and a bias toward action. Candidates who demonstrate they can operate independently while collaborating effectively in a distributed environment tend to resonate well. The interview process also commonly includes opportunities for candidates to ask questions and evaluate whether Sword Health is the right fit for them, reflecting a mutual-selection philosophy that many modern tech companies embrace.

What Sword Health Looks For

Mission alignment and genuine passion for improving healthcare outcomes through technology—candidates who can articulate why Sword Health's work matters to them personally
Data-driven mindset with the ability to measure, analyze, and communicate the impact of your work using concrete metrics and evidence
Experience in high-growth, fast-paced environments where ambiguity is common and the ability to adapt quickly is essential
Strong cross-functional collaboration skills, particularly the ability to work effectively across distributed teams spanning multiple countries and time zones
Domain expertise relevant to the role—whether that's enterprise SaaS sales, customer success management, software engineering, product design, or healthcare industry knowledge
Ownership mentality and proactive problem-solving—the ability to identify issues, propose solutions, and drive execution without waiting for direction
Excellent communication skills, both written and verbal, with the ability to translate complex technical or clinical concepts for diverse audiences
Demonstrated ability to scale processes, teams, or systems—particularly valuable for senior and leadership roles where building infrastructure for growth is a key responsibility

Frequently Asked Questions

What ATS does Sword Health use, and how should I format my resume?

Sword Health uses Lever as its applicant tracking system. To optimize your resume for Lever, use a clean single-column layout without tables, graphics, or complex formatting. Save your resume as a text-based PDF, use standard section headers (Experience, Education, Skills), and incorporate relevant keywords from the job description naturally throughout your document. Avoid headers, footers, and text boxes that may not parse correctly.

Does Sword Health offer remote work opportunities?

Based on their current job listings, Sword Health commonly offers remote and hybrid work arrangements for many positions. Some roles specify location requirements—for example, certain engineering positions are listed as 'Portugal-based Remote/Hybrid,' while sales and customer success roles may be tied to specific US territories. Always check the individual job posting for location and work arrangement details before applying.

What types of roles does Sword Health typically hire for?

Sword Health hires across a wide range of functions including engineering (backend, full-stack), product design, customer success, enterprise sales (Account Executives), consultant/provider relations, operations (Chief of Staff), finance and accounting, and senior leadership (Director and VP-level roles). Their approximately 46 active openings reflect a growing organization with needs spanning technical, commercial, and operational functions.

How long does the Sword Health interview process typically take?

Based on common patterns reported by applicants at similar digital health companies using Lever, the interview process at Sword Health typically takes between 2-5 weeks from initial application to offer. This timeline can vary based on role seniority, hiring urgency, and scheduling logistics. Senior leadership roles may involve additional interview rounds and take longer, while more junior positions may move more quickly.

Do I need healthcare industry experience to work at Sword Health?

While healthcare or digital health experience is certainly valued and may be required for certain roles, it's not universally necessary for all positions. Many tech companies in the digital health space hire talented professionals from adjacent industries—SaaS, enterprise software, consumer technology—who bring transferable skills. The key is demonstrating how your experience applies to Sword Health's challenges and showing genuine interest in their healthcare mission. For clinical or highly specialized roles, relevant domain expertise is more likely to be required.

Should I write a cover letter when applying to Sword Health?

While not always explicitly required, including a thoughtful cover letter can help differentiate your application, particularly for competitive or senior roles. A strong cover letter for Sword Health should articulate why you're passionate about digital health and MSK care, how your specific experience aligns with the role's requirements, and what unique perspective you'd bring to the team. Keep it concise (250-400 words) and avoid simply restating your resume. If the Lever application form includes a cover letter upload field, it's generally advisable to take advantage of it.

Can I apply to multiple roles at Sword Health simultaneously?

Lever tracks all applications from a single candidate, so the recruiting team will be able to see if you've applied to multiple positions. While it's not inherently disqualifying, applying to many unrelated roles can signal a lack of focus. If you're genuinely qualified for two or three related positions, it's generally acceptable to apply to each with a tailored resume. However, avoid mass-applying to every open role. If you're unsure which position is the best fit, consider reaching out to Sword Health's recruiting team or applying to your strongest-fit role first.

What should I research before interviewing at Sword Health?

Before interviewing, thoroughly research Sword Health's product offerings (their AI-powered physical therapy platform), their clinical evidence and published outcomes data, recent funding rounds or company milestones, key leadership team members, and their competitive positioning in the digital MSK market. Review their blog, press releases, and any published case studies. Understanding how Sword Health differentiates from competitors like Hinge Health or Omada Health demonstrates genuine interest and strategic awareness. Also familiarize yourself with broader trends in digital health, employer benefits, and value-based care.

What is the company culture like at Sword Health?

Based on publicly available information and common patterns in employee reviews, Sword Health's culture typically emphasizes innovation, clinical rigor, and a strong sense of mission. The company appears to value ownership, speed of execution, and data-driven decision-making. As a high-growth startup, employees commonly report a fast-paced environment with significant autonomy and the opportunity to make meaningful impact. The distributed nature of the workforce suggests a culture that values trust, asynchronous communication, and results over presenteeism. During interviews, asking about team dynamics and cultural values can help you assess fit firsthand.

Sample Open Positions

Sources

Sword Health Careers Page — Sword Health
Sword Health Official Website — Sword Health
Lever ATS - How It Works — Lever
Sword Health Company Profile - Crunchbase — Crunchbase
Sword Health LinkedIn Company Page — LinkedIn