Key Takeaways
- Reliance Inc. is the largest metals service center company in North America, with ~$14B revenue, ~14,000 employees, ~310 locations across six countries, and an S&P 500 listing under NYSE: RS. The parent renamed from Reliance Steel & Aluminum to Reliance Inc. in 2024 and relocated headquarters to Scottsdale, Arizona.
- Most hiring happens at the subsidiary service center level — Chapel Steel, Yarde Metals, PDM Steel, Metalweb, Valex, American Steel & Aluminum, and ~40 other family brands — not at the Scottsdale corporate office. Identify the subsidiary before applying.
- The career site runs on Jibe (IBM's talent acquisition platform) at careers.reliance.com. Apply directly, complete all screening questions, upload an ATS-clean resume, and use exact metals-industry keywords from the job description.
- Interview structure is typically two to three rounds: recruiter screen, hiring supervisor or operations manager, then general manager or regional VP. Corporate roles in Scottsdale may add a panel round and tend toward the more numerate, finance-led culture that Karla Lewis came up through.
- Reliance is an industrial distribution employer. The pace, culture, and compensation reflect a durable, federated, acquisition-heavy metals business — not a tech company. Candidates who understand and respect that business model get further than candidates who do not.
- For warehouse and production roles, certifications and shift availability near the top of the resume matter; for sales, book-of-business specifics and margin metrics matter; for corporate, metals-industry accounting and integration experience matter.
- Reliance has completed roughly 80 bolt-on acquisitions over the past decade. Any experience integrating an acquired company, converting an ERP, or standardizing shared services is directly relevant and should be highlighted.
About Reliance Steel and Aluminum
Application Process
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Start at reliance
Start at reliance.com/en/careers, which redirects to careers.reliance.com — the unified career site running on Jibe's career experience platform. From there you can search by keyword, location, service center subsidiary, and job category across every Reliance family company in every country.
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Identify which Reliance subsidiary runs the service center or office closest to
Identify which Reliance subsidiary runs the service center or office closest to you before applying. Postings list the operating company (for example, Chapel Steel, PDM Steel, Yarde Metals, American Steel & Aluminum, Valex, or Metalweb) alongside the Reliance Inc. parent. Apply directly to that listing rather than searching by Reliance at a large job board — local managers see the careers.reliance.com applications first.
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Create a candidate profile on careers
Create a candidate profile on careers.reliance.com. The Jibe system will ask you to upload a resume, answer screening questions about authorization to work, prior experience with forklifts or cranes for warehouse roles, specific software for corporate roles, and relocation preferences. Answer honestly — inconsistencies between your resume and screening answers are the fastest way to get filtered out.
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Expect a recruiter screen within one to three weeks for open requisitions at act
Expect a recruiter screen within one to three weeks for open requisitions at active service centers. Warehouse and material handler roles often move faster (sometimes a few days) because service centers frequently have standing openings. Corporate roles in Scottsdale, senior engineering roles, and finance positions can take longer because they involve more interview rounds and cross-location coordination.
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Bring proof of certifications to in-person interviews where relevant: forklift c
Bring proof of certifications to in-person interviews where relevant: forklift certification, OSHA 10 or 30, commercial driver's license, crane operator certification, welding credentials, and any metallurgy or quality system certifications (ISO 9001, AS9100, NADCAP). Service center GMs appreciate candidates who show up prepared and documented.
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Complete pre-employment steps promptly
Complete pre-employment steps promptly. For production and warehouse roles these typically include a background check, drug screen, and physical. For corporate and engineering roles, expect background, education, and employment verification. International roles in the UK, France, and Belgium follow local employment law and may include right-to-work verification specific to that country.
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Follow up through the Jibe candidate portal rather than cold-emailing executives
Follow up through the Jibe candidate portal rather than cold-emailing executives. The system tracks your application status and lets you message the recruiter assigned to the requisition. Silence for two or three weeks after an interview is not unusual at subsidiary service centers — the local GM and regional sales manager often need to align before an offer is extended.
Resume Tips for Reliance Steel and Aluminum
Lead with the Reliance business model in mind
Lead with the Reliance business model in mind. For a service center role, a hiring manager is scanning for metals experience, process experience (saw cutting, plasma cutting, laser cutting, shearing, burning, blanking, slitting, leveling), and distribution experience. If you have worked at a competitor — Ryerson, Metals USA (now Reliance), Olympic Steel, Russel Metals, Klöckner, Kloeckner Metals, thyssenkrupp Materials Services, Samuel Son — put that company name early and prominently.
Quantify your distribution and operations impact
Quantify your distribution and operations impact. Reliance evaluates inside sales reps on gross margin and revenue, outside sales on territory growth, operations managers on on-time shipment percentage and safety metrics, and material handlers on units processed per shift and incident-free days. Put the numbers in. 'Managed book of 120 accounts generating $14M annual revenue at 28% gross margin' reads very differently than 'Handled sales duties.'
Mirror Reliance's metal-family vocabulary exactly
Mirror Reliance's metal-family vocabulary exactly. Carbon steel, stainless steel, aluminum, alloy, specialty steel, titanium, copper, and brass are the product categories. Plate, sheet, coil, bar, tube, pipe, structural, and extrusion are the forms. If you have worked with a specific alloy series (6061, 7075, 304, 316, 4140, A36), list it — recruiters using Jibe keyword search will match on those identifiers.
Show that you have worked in a union or non-union environment truthfully, depend
Show that you have worked in a union or non-union environment truthfully, depending on the specific service center. Some Reliance subsidiaries have Teamsters, USW, or other labor agreements; others are non-union. If you have experience managing or working under a collective bargaining agreement, flag it — it is a hiring plus for leadership roles at unionized locations.
For corporate Scottsdale or subsidiary finance roles, emphasize acquisitions int
For corporate Scottsdale or subsidiary finance roles, emphasize acquisitions integration, multi-entity consolidation, ERP (SAP, Oracle, Microsoft Dynamics, Infor), Sarbanes-Oxley controls, and metals-industry inventory accounting (LIFO reserves, lower-of-cost-or-market, standard costing). Reliance integrates multiple acquired companies every year — finance teams live in that work.
For IT, systems, and engineering roles, name the platforms and ERPs you have tou
For IT, systems, and engineering roles, name the platforms and ERPs you have touched. SAP S/4HANA, Oracle JD Edwards EnterpriseOne, Invera (a metals-specific ERP used across the industry), Metalware, Enmark, and Metal Exchange systems are all common at metals service centers. Mentioning any of them signals you understand metals distribution technology.
Keep the resume formatting ATS-clean
Keep the resume formatting ATS-clean. Jibe parses standard Word and PDF files well, but choking points include multi-column layouts, text embedded in images, skills expressed only as rating bars, and unusual fonts. Use a single column, traditional reverse-chronological structure, standard section headings (Experience, Education, Skills, Certifications), and a parseable date format such as 'Jan 2022 – Present.'
For warehouse, material handler, and production roles, put certifications, equip
For warehouse, material handler, and production roles, put certifications, equipment operated, and shift availability near the top of the resume. A hiring GM scanning thirty resumes in an afternoon wants to see 'Forklift certified, 12 years overhead crane, OSHA 10, willing to work second shift' in the first third of the page, not buried under a generic objective.
ATS System: Jibe (IBM Talent Acquisition)
Reliance Inc. uses Jibe, IBM's career site and applicant tracking platform, across careers.reliance.com for all North American and European postings. The site is built as an Angular single-page application (ng-app="jibeapply") with server-rendered job listing pages indexed under careers.reliance.com/jobs. Jibe integrates recruiter workflow, candidate relationship management, and structured screening questions, and it supports multiple operating companies under one parent careers domain — which is how Reliance aggregates Chapel Steel, Yarde Metals, PDM Steel, Metalweb, and the rest of its subsidiary brands into a single candidate experience. Analytics and tracking hooks in the page indicate Reliance actively measures where applicants come from and how far they get in the funnel, so recruiters have visibility into drop-off and response times.
- Apply directly on careers.reliance.com rather than through a third-party aggregator when you can. Jibe tags direct applicants versus redirected applicants, and direct applications sit in the primary candidate pool that recruiters review first.
- Answer every Jibe screening question, even the optional ones. The system uses answers to rank candidates for the recruiter queue, and leaving optional questions blank (authorization to work, relocation, shift preference, certifications) lowers your relative score.
- Upload a resume file — do not rely only on LinkedIn profile import. Jibe parses uploaded files into its structured schema, and a cleanly formatted .docx or text-based PDF gives the parser the best chance to extract work history, titles, and dates accurately.
- Use exact keywords from the job description for metals, equipment, and certifications. Jibe's internal search weighs keyword matches when recruiters filter the candidate list. 'Forklift,' 'overhead crane,' 'saw cutting,' '6061 aluminum,' and 'inside sales metals' are the kinds of literal phrases that surface candidates.
- Keep the candidate profile updated between applications. If you apply to three Reliance subsidiaries, the profile follows you — outdated contact information or an old resume will attach to all of them.
- Set up job alerts in the Jibe portal for the specific subsidiary, location, and category you want. Service center openings come and go quickly, and a same-day alert that lands in your inbox can get your application in before the requisition is saturated.
Interview Culture
Reliance interviews are traditional, regional, and shaped by which subsidiary is hiring.
What Reliance Steel and Aluminum Looks For
- Direct metals distribution experience — time at Reliance competitors or suppliers (Ryerson, Olympic Steel, Russel Metals, Klöckner, Samuel Son, O'Neal Industries, Steel Technologies), at a mill (Nucor, Steel Dynamics, Cleveland-Cliffs, ArcelorMittal), or at a fabricator or OEM that buys from service centers.
- Quantitative comfort and commercial judgment. Reliance measures almost everything — gross margin per order, inventory turns, freight cost per pound, on-time shipment, safety incident rate, days sales outstanding. Candidates who can talk about their own work in those terms stand out.
- Operational reliability over flash. A supervisor who has run a safe shift for five years, a credit manager who has not written off a bad account in three years, an inside sales rep who hits their number every quarter — these are the profiles that get promoted at Reliance.
- Adaptability to acquisitions and integrations. Reliance has closed roughly 80 acquisitions over the last decade. If you have lived through an ERP conversion, a rebrand, a shared services migration, or a post-merger integration, that experience is directly valuable.
- Safety orientation for any plant, warehouse, or operations role. Reliance is a heavy-industry employer with cranes, forklifts, saws, and processing equipment, and leadership takes recordable incident rates and near-miss reporting seriously. Candidates who lead with safety culture — not as a cliché, but with specific examples — earn trust.
- Longevity signals on the resume. The metals distribution industry rewards tenure. Two-year stints stacked back to back can raise questions at some subsidiaries; five to ten years at a previous service center, mill, or related company is generally viewed as a positive signal.
- For corporate Scottsdale roles: experience with multi-entity consolidation, metals-specific accounting (LIFO, inventory reserves), SOX controls, ERP implementations, treasury and capital allocation, or M&A diligence and integration — roles that map directly to running a holding company that absorbs several new entities per year.
- For engineering roles: metallurgy, materials science, mechanical engineering, quality systems (ISO, AS9100, NADCAP), lean manufacturing, Six Sigma, and experience with metals processing equipment such as plasma and laser cutting systems, shears, plate saws, slitters, and cut-to-length lines.
- Humility and respect for the people who actually move the metal. Reliance's culture — at the subsidiary level and at corporate — tends to value candidates who treat crane operators, loaders, and warehouse teams with the same respect as VPs. Candidates who come across as above the work of a working service center do not advance.
Frequently Asked Questions
Is Reliance Inc. the same company as Reliance Steel & Aluminum?
What ATS does Reliance use, and is my application tracked?
Do I apply to Reliance Inc. or to the individual subsidiary brand?
Does Reliance hire for remote roles?
What is the interview process typically like for a service center role?
What should I highlight on my resume for an inside sales role at a Reliance service center?
What is the culture like at corporate headquarters in Scottsdale?
Does Reliance acquire a lot of companies, and does that affect job security?
How should I prepare for the physical parts of a warehouse or operations interview?
Is Reliance a good long-term employer?
Open Positions
Reliance Steel and Aluminum currently has 370 open positions.