Key Takeaways
- ATS verified live: Greenhouse at https://job-boards.greenhouse.io/kickstarter (slug: kickstarter). Apply directly through Greenhouse.
- Small company, deliberate hiring: ~80 employees post-2023 layoffs, usually under 3+ open roles at once. Patience and fit matter more than volume.
- Public Benefit Corporation since 2015: the legal charter matters — commit to understanding and respecting the creator-first mission.
- Unionized workplace since 2019 (OPEIU Local 153): most non-managerial roles are bargaining-unit. The CBA governs pay bands, hours, severance, and more.
- Post-crypto, post-layoff, Taylor-era reset: framing matters. Do not pitch hypergrowth. Pitch creator outcomes and mission fidelity.
- Remote-first with Brooklyn Greenpoint anchor: bring async communication skills and document-first instincts.
- Creator empathy is a hard filter: back a project, know the platform, be specific about creators and campaigns you care about.
- NYC pay transparency means ranges are published: use them honestly — do not sandbag or lowball in screens.
- Competitive alternatives are real: candidates often weigh Patreon, Substack, Etsy, Indiegogo — come in knowing why Kickstarter specifically.
About Kickstarter
Application Process
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1
Go to https://www
Go to https://www.kickstarter.com/jobs or directly to https://job-boards.greenhouse.io/kickstarter — Kickstarter uses Greenhouse as its applicant tracking system (verified live; legacy boards.greenhouse.io/kickstarter 301-redirects to the current job-boards.greenhouse.io host).
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2
Review the open requisitions carefully
Review the open requisitions carefully — Kickstarter posts a small number of roles at any given time (often under 10) because the company is ~80 people and hiring is deliberate. Each posting includes location, salary range (NYC pay transparency law applies), and whether the role is eligible for the union bargaining unit.
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3
Submit via the Greenhouse form: resume (PDF strongly preferred for ATS parsing),
Submit via the Greenhouse form: resume (PDF strongly preferred for ATS parsing), a short cover letter or application questions, LinkedIn URL, and demographic EEO self-identification. Kickstarter's Greenhouse instance asks several mission-fit questions — answer them substantively; recruiters read them.
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4
Expect a recruiter screen within 1–3 weeks
Expect a recruiter screen within 1–3 weeks. Given the small team, timelines are measured in weeks not days, and some requisitions stay open while the team calibrates. Silence past 4 weeks typically means "not moving forward" — follow up politely once.
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5
Hiring manager interview follows the recruiter screen, usually a 45–60 minute co
Hiring manager interview follows the recruiter screen, usually a 45–60 minute conversation focused on your interest in Kickstarter specifically, creator empathy, and role-relevant craft. Do not generic-pitch — name projects you have backed or creators you admire.
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6
Panel loop (typically 3–5 interviews for IC roles, 5–7 for leadership) covering
Panel loop (typically 3–5 interviews for IC roles, 5–7 for leadership) covering technical/functional skill, collaboration, values alignment (PBC mission, union environment), and a work sample, case study, or portfolio walkthrough depending on role. Engineering roles use take-home or pair-programming exercises; design roles require portfolio review; trust & safety/community roles often include a scenario exercise.
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7
References and offer
References and offer. NYC compensation transparency means the range is disclosed in the posting. Offers include union-negotiated benefits for bargaining-unit roles (see FAQ on union coverage) and equity; non-union roles (executives, some managers) negotiate individually. Background check via standard third-party vendor before start date.
Resume Tips for Kickstarter
Lead with creator empathy, not just "user" framing
Lead with creator empathy, not just "user" framing. Kickstarter lives or dies on whether creators trust it with their campaigns. If you have backed projects, launched a campaign, managed a creative community, or shipped creator-facing features elsewhere (Etsy, Patreon, Bandcamp, Substack, itch.io, Gumroad, Ko-fi), say so explicitly.
Name the PBC mission in your cover letter, not just the product
Name the PBC mission in your cover letter, not just the product. Kickstarter's charter mandate to "help bring creative projects to life" is load-bearing — generic SaaS framing will land flat. Show you understand the Public Benefit Corporation structure and its implications for how tradeoffs get made.
Frame remote-first work honestly
Frame remote-first work honestly. Kickstarter is remote-first post-COVID with a Brooklyn anchor. Quantify async collaboration experience, document-first communication (written decision memos, RFCs), and any experience working across timezones. If you're NYC-based, say so — in-person gatherings happen.
Engineering candidates: emphasize platform scale plus payments, trust & safety,
Engineering candidates: emphasize platform scale plus payments, trust & safety, and anti-fraud experience. Kickstarter runs a two-sided marketplace with pledge authorization via Stripe, chargeback exposure, and policy-driven moderation. Ruby on Rails, PostgreSQL, React, and AWS show up in historical job posts — include the stack where relevant, and highlight production experience with idempotent payment flows, Stripe Connect, or financial reconciliation.
Content, community, and trust & safety candidates: show policy writing, creator
Content, community, and trust & safety candidates: show policy writing, creator communication at scale, crisis response, and comfort making judgment calls on ambiguous cases. Kickstarter's Community Guidelines and Rules have real teeth and real tradeoffs — demonstrate you can write a defensible decision and explain it to an angry creator without escalating.
Union-friendly framing: Kickstarter has a collective bargaining agreement
Union-friendly framing: Kickstarter has a collective bargaining agreement. You do not need to advocate for unions in your resume, but avoid anti-labor or "crush the culture" framing common in hypergrowth playbooks. If you have experience with works councils, CBAs, or worker-organized environments, note it — it's differentiating.
Quantify creator outcomes over vanity metrics
Quantify creator outcomes over vanity metrics. "Increased GMV 30%" matters less than "shipped feature that raised campaign success rate from X% to Y%" or "reduced creator time-to-launch from 14 days to 9." Kickstarter measures success in projects funded and creators served.
For senior/leadership roles, acknowledge the reset
For senior/leadership roles, acknowledge the reset. Taylor took over in December 2022 to stabilize the company after the crypto-pivot backlash and a declining core funnel. If you are applying to a director or VP role, your cover letter should show you understand you are joining a focused, post-layoff, mission-centered company — not a hypergrowth rocket ship.
ATS System: Greenhouse
Interview Culture
What Kickstarter Looks For
- Genuine creator empathy — you have backed projects, launched campaigns, or participated in creative communities, and can talk about specific ones with specificity.
- Alignment with the Public Benefit Corporation mission — you understand the dual-mandate structure and can articulate why it changes product and business decisions.
- Comfort in a unionized workplace — you see a CBA as a feature, not a friction, and can work effectively in a collaborative rather than command-and-control culture.
- Written-first, async-friendly communication — you default to RFC docs, decision memos, and considered written arguments rather than relying on meetings and hallway decisions.
- Craft and taste in your domain — engineering, design, writing, policy, community — Kickstarter hires artisans, not assembly-line operators, and portfolio or work-sample quality is a real gate.
- Judgment under ambiguity — creator-facing decisions are rarely clean. Trust & safety, policy, and community roles especially require making defensible calls on contested cases.
- Humility about the 2022–2023 reset — you understand the crypto-pivot backlash and the layoffs without either dismissing them or catastrophizing them, and you are joining to help the next chapter.
- Two-sided marketplace and payments fluency for eng/product — Stripe, chargebacks, identity verification, anti-fraud, and GMV economics are table stakes for senior platform roles.
Frequently Asked Questions
What ATS does Kickstarter use and where do I apply?
How much does Kickstarter pay for mid-level roles in NYC?
Are Kickstarter roles covered by the union?
Why do candidates sometimes reject Kickstarter offers for Patreon, Substack, Etsy, or Indiegogo?
Is Kickstarter still doing the crypto thing?
Is Kickstarter remote? Do I need to be in NYC?
How should I prepare for the Kickstarter interview?
How long is the hiring process?
What's the culture honestly like after the layoffs?
Does Kickstarter hire internationally?
Open Positions
Kickstarter currently has 3 open positions.
Related Resources
Similar Companies
Sources
- Kickstarter Careers (Greenhouse ATS, verified live 2026-04-17) —
- Kickstarter Public Benefit Corporation charter —
- Kickstarter About — company history, founding, mission —
- Kickstarter United — OPEIU Local 153 union —
- Kickstarter Community Guidelines (policy context for T&S roles) —
- Kickstarter Rules (funding and project rules) —
- Kickstarter Stats — pledges, backers, funded projects —
- Kickstarter Jobs landing page —