Key Takeaways
- Fisher & Paykel Healthcare (NZX:FPH, ASX:FPH) is an Auckland-headquartered medical device manufacturer with roughly 7,000 employees, dual-listed on the New Zealand and Australian stock exchanges, and one of the largest companies on the NZX by market capitalization.
- FPH is not the same company as Fisher & Paykel Appliances — the two demerged in 2001 and the appliances business was sold to Haier in 2012. Be precise about which company you are applying to.
- The Optiflow nasal high flow franchise is the global category leader in heated humidified high-flow oxygen therapy. The F&P 950 ICU humidifier and the AIRVO home and ward platform anchor the hospital and home care portfolios. F&P Vitera (with the Vitera NXT generation launched in 2025) competes head-to-head with ResMed in obstructive sleep apnea masks.
- CEO Lewis Gradon has led the company since April 2016 and is an FPH lifer, having joined as a design engineer in 1983.
- Manufacturing is split between Auckland (East Tamaki and Highbrook), Tijuana Mexico, and finishing and distribution in the United States and the United Kingdom (Cambridge).
- Applications run through SAP SuccessFactors at careers.fphcare.com — submit a tailored CV and cover letter as PDFs, and complete the candidate profile fully on first submission.
- Interview culture is recognizably New Zealand: direct, substantive, technically honest, low on theatrics. The bar for medical device quality literacy is high in every role.
- FPH hires for tenure and develops internally. Two-year-mercenary patterns and self-promotion-heavy CVs read poorly. Long-term intent and demonstrable craft win.
- COVID-19 boosted Optiflow demand sharply through 2020-2022 and the business has been normalizing through 2023-2024. Recent hiring is again focused on long-cycle product development, sleep apnea growth, and Tijuana manufacturing scale-up rather than emergency-demand response.
About Fisher & Paykel Healthcare
Application Process
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1
Visit the Fisher & Paykel Healthcare careers portal at careers
Visit the Fisher & Paykel Healthcare careers portal at careers.fphcare.com and browse open roles by category (Clinical, Engineering, Finance, Manufacturing, Quality Safety and Regulatory, Sales, Supply Chain, and others) or by region (New Zealand, Australia, Americas, EMEA, Asia).
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2
Read the role description carefully
Read the role description carefully — FPH job postings are usually written by the hiring manager, not by a recruiter, and they signal what the team actually cares about. Pay attention to the Quality, Safety and Regulatory expectations stated in every manufacturing and engineering posting; medical device employers screen hard on this.
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3
Create a candidate profile in the SuccessFactors career portal hosted at careers
Create a candidate profile in the SuccessFactors career portal hosted at careers.fphcare.com. You will need a single CV document, a cover letter (strongly recommended in New Zealand market norms), and your right-to-work status for the country of the role.
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4
Submit your application through the SuccessFactors apply form
Submit your application through the SuccessFactors apply form. You will receive an automated acknowledgment immediately and a substantive recruiter response within 5 to 15 business days. Engineering and senior commercial roles can take longer due to panel review and global hiring committee involvement.
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5
Complete the document screen
Complete the document screen. FPH talent acquisition reads CVs in detail and looks for evidence of medical device, regulated industry, or relevant transferable engineering experience. Generic CVs that have not been tailored to the role rarely make it through.
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6
Move through 2 to 4 interview stages: a recruiter screen by phone or video, one
Move through 2 to 4 interview stages: a recruiter screen by phone or video, one or two functional interviews with the hiring manager and team, and a final panel that often includes a senior leader, a quality or regulatory representative, and an HR business partner.
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7
Some engineering, manufacturing, and clinical roles include a technical assessme
Some engineering, manufacturing, and clinical roles include a technical assessment, a presentation, or a site visit to the East Tamaki or Highbrook campus. Tijuana hires are typically expected to interview on-site at the Mexico plant after initial video screens.
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8
If selected, you will receive a verbal offer followed by a written offer letter
If selected, you will receive a verbal offer followed by a written offer letter detailing base salary in local currency, short-term incentive eligibility, health and wellness benefits, and start date. New Zealand offers commonly reference KiwiSaver, parental leave, and the FPH share scheme.
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9
Sign the offer and complete the SuccessFactors onboarding workflow
Sign the offer and complete the SuccessFactors onboarding workflow. Pre-employment checks include reference checks, right-to-work verification, and for some roles a medical assessment given the manufacturing and clean-room environment.
Resume Tips for Fisher & Paykel Healthcare
Tailor every CV to the specific role family
Tailor every CV to the specific role family. FPH is large enough that the manufacturing engineering team in Tijuana, the clinical research team in Auckland, and the EMEA sales team in Cambridge all have very different evaluation rubrics, even when the SuccessFactors form looks identical.
For engineering and R&D candidates, list the specific design controls, ISO stand
For engineering and R&D candidates, list the specific design controls, ISO standards, and regulatory frameworks you have worked under: ISO 13485, ISO 14971 risk management, IEC 60601 electrical safety, IEC 62304 medical device software, FDA 21 CFR Part 820, EU MDR. Generic 'medical device experience' phrasing is invisible at screening.
Quantify product impact in clinically meaningful terms: 'Reduced humidifier fail
Quantify product impact in clinically meaningful terms: 'Reduced humidifier failure mode rate from 0.4 percent to 0.08 percent across 60,000 deployed units,' 'Led design transfer of a new flow generator subassembly from R&D into the Tijuana line at full takt time within 14 weeks.' FPH's culture is engineering-honest and respects measurable craft.
If you are applying to a manufacturing, supply chain, or operations role, name t
If you are applying to a manufacturing, supply chain, or operations role, name the production methodologies you have used: lean, Kaizen, SPC, Six Sigma Green or Black Belt, Toyota Production System, OEE improvement programs. FPH runs a sophisticated lean operation.
For clinical, medical affairs, or scientific affairs candidates, list the journa
For clinical, medical affairs, or scientific affairs candidates, list the journals you have published in, the conferences you have presented at (ATS, ERS, AARC, World Sleep, AusBiotech), and any clinical trial protocols you have authored or co-authored. FPH funds significant investigator-led and company-sponsored clinical research.
Cover letters are still the norm in New Zealand applications
Cover letters are still the norm in New Zealand applications. Use the cover letter to explain why FPH specifically — not just 'a medical device company' — and to address any non-obvious career transitions or location moves. New Zealand hiring managers read these.
If you are applying from outside New Zealand for an Auckland role, address reloc
If you are applying from outside New Zealand for an Auckland role, address relocation and visa status directly. FPH sponsors Skilled Migrant Category and Accredited Employer Work Visas for hard-to-fill technical roles, but the recruiter will want to see that you have thought through the logistics before they invest in the conversation.
Keep the CV to 2 to 3 pages
Keep the CV to 2 to 3 pages. New Zealand norms penalize the 8-page US-academic-style CV, but they also expect more detail than the 1-page US-startup style. Reverse-chronological with explicit start and end dates in MM/YYYY format is standard.
List your right-to-work status explicitly: New Zealand citizen, Australian citiz
List your right-to-work status explicitly: New Zealand citizen, Australian citizen with NZ rights, NZ permanent resident, work visa holder, or requires sponsorship. FPH posts roles globally and recruiters need this signal early to route correctly.
ATS System: SAP SuccessFactors
Fisher & Paykel Healthcare runs its global applicant tracking on SAP SuccessFactors, hosted at careers.fphcare.com under the company's own subdomain rather than a generic SuccessFactors URL. SuccessFactors is the dominant ATS for large multinational employers and is fully integrated with FPH's broader SAP HR stack, which means your application data flows directly into the recruiter dashboard and, if you are hired, into the employee record. The platform supports multi-language and multi-region application flows, which matters for a company hiring concurrently in New Zealand English, Mexican Spanish, US English, UK English, and several Asian and European languages. Profiles persist across applications, so you can apply to multiple roles without re-entering core data.
- Create your profile completely on first submission, including the optional fields for education, certifications, languages, and work eligibility. Recruiter dashboards surface profile completeness as a signal, and partially completed profiles get deprioritized in queue review.
- Upload your CV and cover letter as PDFs. SuccessFactors preserves PDF formatting reliably across regional recruiter views; .docx files can render inconsistently between New Zealand, Mexico, and US recruiter screens.
- Use the 'jobs alerts' subscription feature inside the SuccessFactors portal to track new postings in your category and region. FPH posts roles continuously and the alert system is the most reliable way to catch new openings before they accumulate large applicant pools.
- When the system asks for salary expectations, give a specific number or range in local currency rather than 'negotiable.' FPH compensation bands are structured and recruiters use the stated range to route applications to the right band.
- Use the SuccessFactors candidate messaging thread for all scheduling and clarification rather than emailing the recruiter directly. FPH talent acquisition tracks all candidate communication inside the ATS for compliance and audit purposes.
- If you have applied previously and are reapplying, log in to your existing profile rather than creating a new one. Duplicate profiles confuse the recruiter view and can cause your application to be screened against an outdated version of your background.
Interview Culture
FPH interviews are courteous, structured, and substantive.
What Fisher & Paykel Healthcare Looks For
- Genuine, demonstrated commitment to medical device quality — every role carries a piece of the regulatory and patient-safety burden, and candidates are screened for whether they understand and embrace this
- Engineering depth rooted in shipping real products under design controls, not just prototyping or research without production transfer
- Familiarity with ISO 13485, ISO 14971, IEC 60601, IEC 62304, FDA 21 CFR Part 820, and EU MDR for engineering and quality candidates
- Lean manufacturing fluency for production, supply chain, and operations roles — Auckland and Tijuana both run mature lean systems
- Clinical credibility for medical affairs and scientific affairs roles — published peer-reviewed work, conference presentations, or recognized clinical practice in respiratory medicine, intensive care, or sleep medicine
- Cultural literacy for the New Zealand workplace — willingness to engage with Te Tiriti o Waitangi obligations, comfort with the relatively flat Kiwi management style, and a low tolerance for self-promotion
- Long-term career intent — FPH invests heavily in onboarding and develops careers internally; short-tenure-mercenary patterns work against candidates
- Curiosity about respiratory physiology, sleep medicine, and acute care medicine — even non-clinical hires are expected to learn the clinical context their products operate in
- Right-to-work in the country of the role, or a clear and credible plan to obtain it through the FPH-sponsored visa process
Frequently Asked Questions
Is Fisher & Paykel Healthcare the same company as Fisher & Paykel Appliances?
Where is Fisher & Paykel Healthcare headquartered and where does the company manufacture?
What ATS does FPH use and how do I apply?
Do I need to speak Maori or have cultural training to work at FPH in Auckland?
What is the working language at FPH globally?
Does FPH sponsor work visas for overseas candidates?
What is the interview process like for an engineering role?
What does FPH actually make and who uses it?
How did COVID-19 affect FPH and is the company still growing?
Who are FPH's main competitors in the markets it serves?
Does FPH offer remote or hybrid work?
Open Positions
Fisher & Paykel Healthcare currently has 1 open positions.
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