How to Apply to El Corte Inglés Viajes

6 min read Last updated April 20, 2026
Blake Crosley
Blake Crosley Researched using publicly available information, hiring data, and ATS analysis.

Key Takeaways

  • Apply through empleo.elcorteingles.es — it is the only legitimate Grupo ECI portal.
  • Write your CV in Castilian Spanish; English alone will not move forward.
  • Be honest with yourself about base + commission compensation in branches.
  • Name your GDS systems explicitly (Amadeus, Sabre, Travelport).
  • Branch roles and HQ/Logitravel roles are different jobs — apply to the right one.
  • Treat the interview as formal; dress and language register matter.
  • Signal long-term commitment and openness to internal mobility across ECI Group.
  • Expect a slow, multi-stage process; do not chase HR every week.
  • If you don't already have travel experience, lead with consultative customer service.

About El Corte Inglés Viajes

Viajes El Corte Inglés is the travel arm of Grupo El Corte Inglés, Spain's largest department store group and one of the most recognizable family-controlled retailers in Europe. To understand Viajes ECI you have to understand the parent. Grupo El Corte Inglés was founded in Madrid on June 28, 1940 by Ramón Areces Rodríguez, an Asturian who had emigrated to Cuba as a teenager and learned the department store trade at El Encanto in Havana before returning to Spain and acquiring a small tailor shop on Calle Preciados that already carried the name 'El Corte Inglés.' Backed by his uncle and partner César Rodríguez, Areces grew the single Madrid store into a vertically integrated retail empire that today operates the largest department store network in Europe and the third largest in the world, with roughly 80,000 employees across the group. The company remains privately held and is controlled through family-linked foundations, which gives the entire organization a distinctive long-horizon, stewardship culture rather than a quarterly-earnings culture. The travel division was launched in 1969 to capitalize on Spain's emerging mass tourism market and on the captive customer base inside the department stores themselves. For decades a Viajes ECI counter inside an El Corte Inglés flagship was where Spanish families booked their summer trip to the Canaries, their cruise, or their honeymoon. That branch-network DNA still defines the business. After absorbing competitor Marsans assets in earlier years and then completing a transformative 2021 merger with the Mallorca-based digital travel group Logitravel, Viajes ECI now operates as Grupo Viajes El Corte Inglés, the largest travel group in Spain and one of the largest in Latin America. Per the most recent reported figures, the group runs more than 1,500 agencies in Spain and roughly 1,171 international agencies (owned and associated) and employs around 6,500 professionals across its constituent companies, with a presence in Spain, Portugal, and a long list of Latin American and other international markets. Fiscal year 2024 (closed February 28, 2025) revenue reached €3.449 billion, up 4.3% year over year, with EBITDA of €101 million (+8.8%), the best results in the company's history. The portfolio includes the retail branch network, the wholesaler Tourmundial, the corporate-travel unit (Viajes El Corte Inglés Empresas / InBusiness), an MICE division for conferences, conventions and incentives, and the Logitravel online and packages business. The post-COVID rebound has been emphatic; the digital push since the Logitravel integration drove web traffic up by triple digits and reshaped what had historically been a counter-and-phone business into an omnichannel operator.

Application Process

  1. 1
    Create an account at empleo

    Create an account at empleo.elcorteingles.es (the unified Grupo El Corte Inglés careers portal that covers Viajes ECI, the department stores, Hipercor, Sfera, Bricor, Supercor and corporate functions). Upload an up-to-date Spanish-language CV and complete the candidate profile, including languages, GDS systems, and travel-industry experience.

  2. 2
    Search and apply to Viajes-specific openings

    Search and apply to Viajes-specific openings — typical roles include Agente de Viajes (vacacional and empresas), Gestor/a de Cuentas Corporativas, Especialista en Grupos / MICE, and HQ functions such as product, technology, finance, marketing, and Logitravel digital roles in Madrid and Palma de Mallorca.

  3. 3
    Initial screening by HR

    Initial screening by HR. If your profile is preselected you will be contacted by email or phone within a few days to a few weeks; expect long silences between stages, this is normal at ECI Group.

  4. 4
    First-round group interview plus assessment

    First-round group interview plus assessment. Candidates typically attend a group session where they complete a personal-data and experience form and a psicotécnico (cognitive/psychometric test). Sales-aptitude and language assessments may be added for branch and corporate-travel roles.

  5. 5
    Second-round individual interview with HR and the hiring manager (branch directo

    Second-round individual interview with HR and the hiring manager (branch director for retail roles, area manager or department head for HQ and Empresas roles). Expect competency questions in Spanish about customer service, conflict handling, sales orientation, and motivations for joining ECI Group.

  6. 6
    Final interview and reference / background checks

    Final interview and reference / background checks. For Empresas (B2B corporate) roles a third conversation with the regional director is common; for Logitravel tech roles expect a technical assessment.

  7. 7
    Offer and onboarding

    Offer and onboarding. Branch contracts often start as 6- or 12-month fixed terms (sometimes through ECI's internal staffing channel) before converting to indefinido. HQ and Logitravel roles more commonly start as indefinido. Expect onboarding to include a structured product, systems, and policy training, often at a regional training center or HQ in Madrid.

Resume Tips for El Corte Inglés Viajes

recommended

Spanish fluency is mandatory for client-facing branch and corporate roles — writ

Spanish fluency is mandatory for client-facing branch and corporate roles — write the CV in Castilian Spanish and use European date and phone formats; include DNI/NIE only if requested.

recommended

Lead with travel-industry experience: prior agency work, tour operator, airline,

Lead with travel-industry experience: prior agency work, tour operator, airline, hotel, or cruise line. If you have none, foreground transferable customer-service and consultative-sales experience (retail, banking, hospitality).

recommended

Name the GDS and reservation systems you've used (Amadeus, Sabre, Galileo/Travel

Name the GDS and reservation systems you've used (Amadeus, Sabre, Galileo/Travelport, plus tour operator booking engines like TravelCompositor) — Amadeus is dominant in the Spanish market and Viajes ECI's branches.

recommended

For Empresas / InBusiness roles, lead with B2B corporate-travel and account-mana

For Empresas / InBusiness roles, lead with B2B corporate-travel and account-management evidence: portfolio size, GMV/savings managed, SLA performance, RFP wins, expense-tool integrations (Concur, Egencia comparisons).

recommended

Quantify retail wins in euros and conversion: average ticket, attach-rate of ins

Quantify retail wins in euros and conversion: average ticket, attach-rate of insurance and ancillaries, repeat-customer ratio, cross-sell into ECI gift cards or financing.

recommended

List languages with CEFR level

List languages with CEFR level. English is a strong differentiator (especially for cruise, long-haul, and incoming-tourism desks); Portuguese helps for the Portugal network and Brazil-bound clients; French, German, Italian help in coastal and tourist-heavy locations.

recommended

For Logitravel and HQ tech roles, treat it like a product company: stack, scale

For Logitravel and HQ tech roles, treat it like a product company: stack, scale (web traffic grew 416% post-integration), and product impact matter more than retail-style KPIs.

recommended

Mention willingness for movilidad geográfica (geographic mobility) if you have i

Mention willingness for movilidad geográfica (geographic mobility) if you have it — it visibly accelerates branch-network promotion paths.

ATS System: Custom Grupo El Corte Inglés careers portal (empleo.elcorteingles.es)

Grupo El Corte Inglés operates a proprietary, in-house careers portal at empleo.elcorteingles.es ('Portal de Empleo · El Corte Inglés'), built as an Angular single-page application served from its own infrastructure rather than a third-party ATS like Workday, SuccessFactors, or Greenhouse. The portal aggregates openings across all group businesses — Viajes El Corte Inglés, the department stores, Hipercor, Sfera, Supercor, Bricor, Seguros, IECISA / corporate technology, and HQ functions — into a single application flow. Candidates create one profile and reuse it across the entire group.

  • Register once and keep your profile current — internal mobility uses the same portal, so a polished profile keeps you visible for openings across all ECI businesses.
  • Filter by 'Viajes El Corte Inglés' or by city to surface travel-specific roles among the larger ECI Group volume.
  • Upload a Spanish-language CV as the primary attachment; you can add an English version as secondary.
  • Set email alerts — listings rotate seasonally, especially before summer and Christmas hiring waves.
  • Cross-check InfoJobs (grupo-elcorteingles.ofertas-trabajo.infojobs.net) as a secondary listing source; Grupo ECI mirrors many openings there.
  • Avoid third-party 'envíar currículum' aggregator sites — applications must land in the official portal to enter the screening pipeline.

Complete Custom Grupo El Corte Inglés careers portal (empleo.elcorteingles.es) Resume Guide →

Interview Culture

The interview culture at Viajes ECI is recognizably Spanish, recognizably family-business, and recognizably old-school retail — and you should not mistake any of that for casual.

The Areces foundation that controls the parent group has, since the founder's death, deliberately preserved a culture that values long tenure, internal promotion, discretion, and institutional loyalty. People who have spent twenty or thirty years inside ECI are common, and they sit on every interview panel you will encounter. Treat the conversation as formal, but warm; usted is no longer mandatory in most rooms but a respectful register is. Dress conservatively (closer to bank-branch than tech-startup), arrive early, bring printed CVs, and shake hands with everyone in the room. Expect interviewers to test fit before skill. ECI Group looks for people who will represent the brand in front of a customer the way an ECI employee has represented it for eighty-five years: courteous, knowledgeable, patient, and not in a hurry to push the customer out the door. Branch interviews lean heavily on consultative-sales scenarios ('a family of four wants a Caribbean trip in August on a tight budget — walk me through how you'd advise them'), conflict resolution ('a client returns from a trip unhappy with the hotel — what do you do?'), and the candidate's tolerance for the realities of branch life: Saturday shifts, footfall seasonality, and a base salary that is intentionally low and topped up by sales incentives and commissions. Be honest about that — feigning enthusiasm for variable comp you don't actually want is a red flag they detect quickly. Madrid HQ and Logitravel (Palma de Mallorca) interviews are different in tempo. Corporate functions, product, marketing, and tech roles run a more contemporary process with structured competency interviews and, for technical roles, a take-home or live exercise. Even at HQ, however, the cultural test persists: ECI Group is famously private (it does not market itself as a 'cool place to work,' and it does not need to), and interviewers respond well to candidates who treat the institution with respect rather than as a stepping stone. Mention of cross-mobility within the group — moving from Viajes to retail, to Sfera, to Supercor, to Bricor, to Seguros — is a feature, not a bug; long careers inside ECI typically span multiple business units. Aggressive negotiation on day one and visible job-hopping in your CV both work against you. Curiosity about the post-Logitravel digital transformation, the InBusiness corporate-travel platform, and the post-COVID rebound is read as engagement.

What El Corte Inglés Viajes Looks For

  • Native or near-native Spanish, professional written and spoken.
  • Customer-orientation and patience — measurable evidence of handling demanding clients well.
  • Sales instinct without aggressiveness — consultative selling, not high-pressure closing.
  • GDS literacy (Amadeus first, Sabre second) and comfort with multiple booking systems in parallel.
  • Comfort with variable compensation (commissions and incentives on top of a low base) for branch roles, or B2B account stewardship for Empresas roles.
  • Geographic mobility within Spain (and Portugal/LatAm for senior roles) — explicitly an accelerator.
  • Long-term orientation; people who plan to stay 5+ years are visibly preferred over short-term tactical hires.
  • For HQ/Logitravel: product depth, digital fluency, and the ability to operate inside a traditional retail group without political friction.

Frequently Asked Questions

Check Your Resume Before Applying → View open positions at El Corte Inglés Viajes

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