Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Digital Sales Operations Analyst

Visa · Dubai, UNITED ARAB EMIRATES, ae

We are seeking a highly organized and proactive Digital Sales Operations Analyst to support the operational backbone and Deal Modeling & Structuring function of our Digital Sales department in CEMEA. This role will serve as the central point of coordination across internal teams, ensuring seamless deal related interactions, contract resolution, interdepartmental collaboration, and data integrity. The ideal candidate will also act as the liaison between Digital Sales and Client Success/Implementation teams, helping resolve customer service issues and ensuring a consistent client experience.

Key Responsibilities:

Deal Modeling and Structuring

  • Understanding and having expertise in internal Visa Deal Modeling frameworks especially those for small to medium sized clients

  • Partner with key stakeholders involved in the end to end deal approval process 

  • Facilitate training and enablement sessions on deal frameworks and any updates to the process

Contract Processes & Compliance

  • Partner with Legal, Finance, Deals and Sales to streamline contract workflows and maintain audit-ready documentation.

  • Liaise with Product partners to develop standardized agreements and processes for VAS/CMS sales plays

  • Track and manage waiver requests and incentive exceptions in coordination with compliance teams 

Interdepartmental Coordination

  • Serve as the operational bridge between Digital Sales, Marketing, Finance, Sales Excellence, Client Success, Implementation, Deals and Product teams.

  • Facilitate cross-functional alignment on sales motions, onboarding processes, and product readiness 

  • Support escalation management and ensure timely resolution of internal blockers.

Data Collection & Reporting

  • Own the process for aggregating and validating call data from internal systems (e.g., CRM, call tracking tools).

  • Collaborate with analytics and IT teams to ensure data accuracy and availability for performance reporting.

  • Support the development of dashboards and insights for leadership reviews.

Client Services & Customer Issue Resolution

  • Act as the primary point of contact for Client Success, Implementation on operational matters.

  • Triage and resolve customer service issues in partnership with account executives and support teams.

  • Monitor SLA adherence and escalate breaches as needed

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.