Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Senior Relationship Manager

Iress · Sydney

See yourself being part of a large, transformational change? This could be the role for you!


At Iress, we make things happen

We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people use our software, from the world’s most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers. Iress is one of Australia’s largest technology companies and employs more than 1,100 people across Australia, The United Kingdom, Africa, Canada, New Zealand and Asia.

Build your career at Iress! 

We’re looking for a Senior Relationship Manager to join our Commercial team, where you’ll play a key role in managing and growing relationships with some of our most strategic clients.

This is a highly visible, commercial role focused on building trusted partnerships, driving client success, and identifying opportunities to grow revenue through upsell and cross-sell. You’ll act as a strategic advisor to your clients, helping them maximise value from Iress’ solutions while contributing to broader business outcomes.

Some of the amazing things you’ll be involved in

  • Building and maintaining strong, long term relationships with key strategic clients

  • Acting as a trusted advisor to senior stakeholders, understanding their business strategy and priorities

  • Driving client retention and revenue growth through increased usage and additional solution sales

  • Developing and executing tailored client management and account plans

  • Leading commercial discussions, negotiations and ongoing revenue forecasting

  • Partnering with Product, Support and broader Commercial teams to deliver outstanding client outcomes

  • Supporting the successful rollout and adoption of new products, features and propositions

  • Advocating for clients internally and acting as an escalation point to ensure an exceptional client experience

  • Building your industry network and representing Iress at events and client engagements

What you will bring

  • Proven experience in a relationship management, account management or client facing commercial role

  • Strong track record of achieving and exceeding revenue and retention targets

  • Ability to build credibility and influence senior stakeholders, acting as a trusted advisor

  • Commercial acumen with experience in negotiations and forecasting

  • Experience working cross functionally to deliver outcomes for clients

  • Understanding of how technology solutions drive value for client businesses

  • Strong communication and presentation skills, with the ability to simplify complex ideas

  • Experience using CRM systems and working within structured sales frameworks

Why work with us?

  • 8 additional paid days per year to extend your weekends

  • Hybrid working

  • Generous cash bonus for every successful referral

  • Starting school leave - 8.5 days of leave to assist your children with the transition to school

  • Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work

  • 3 days’ paid leave per year to participate in charity initiatives

  • Discounted health insurance premiums

  • Access to learning and development programs through LinkedIn Learning

Iress is committed to fostering a welcoming and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed. Our people have different experiences, skills, perspectives and beliefs and everyone’s uniqueness is valued and celebrated.

Our hiring decisions are never based on sexual orientation, race, gender identity, religion, disability, citizenship, marital or family status and age. Even if you feel you don’t meet all of the requirements of the role, we would still like to hear from you!

We’re also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace.

For more information about what we do, our people and values, please visit our website - https://www.iress.com/join-us/careers/

#LI-Hybrid


Employment Type

Employee

Time Type

Full time
View full listing