Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Delinquency & Recovery Manager

Aven · Campbell, CA

Job Description

We are looking for a Delinquency & Recovery Manager to lead the strategy and execution for delinquent account collections and post-default recoveries. You will manage a team of collections associates and a panel of local foreclosure attorneys, driving performance on roll rates, charge-off saves, and recoveries. This role requires a results-oriented leader who ensures collection effectiveness, regulatory compliance, and efficient execution of foreclosure and liquidation processes.

Responsibilities

  • Direct and coach collections associates to maximize borrower contact, repayment plans, and settlement outcomes.

  • Manage relationships with external foreclosure attorneys, ensuring timely, compliant, and effective collections or recovery actions on charged-off loans.

  • Monitor portfolio performance, set recovery targets, and implement strategies to improve liquidation timelines and net recoveries.

  • Ensure strict adherence to consumer protection, debt collection, and foreclosure laws, including federal, state, and investor/agency requirements.

  • Collaborate with Risk, Compliance, and Servicing partners to strengthen controls, mitigate litigation/reputational risk, and refine collections strategy.

  • Build transparent reporting and insights to senior leadership on DQ metrics, trends, and operational needs.

  • Optimize workflows, vendor oversight, and technology tools to improve efficiency and borrower outcomes.

Qualification

  • 7+ years’ experience in mortgage servicing, collections, or recoveries, with at least 3 years in a unit manager role.

  • Strong knowledge of foreclosure processes, debt collection regulations, and HELOC servicing

  • Proven success managing offshore teams and external vendors/attorneys.
    Analytical and process-driven, with the ability to translate portfolio insights into action.

  • Excellent communication, negotiation, and stakeholder management skills.