Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Director of Indirect Tax – Americas

eBay · Austin

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Role:

eBay is looking for a highly experienced and strategic Director of Indirect Tax to lead indirect tax operations, governance, and innovation across the U.S. and the Americas! In this senior leadership role, you’ll shape tax strategy for one of the world’s largest global marketplaces—ensuring compliance, reducing risk, enabling product innovation, and supporting seamless buyer/seller experiences.

You will report directly to the Global Head of Indirect Taxes in Switzerland and serve as the primary U.S. indirect tax leader, guiding a high-performing team and partnering closely with Product, Engineering, Finance, Legal, and executive stakeholders!

What You will Accomplish:

  • Lead U.S. indirect tax strategy, including sales & use tax compliance, nexus management, taxability, and audit/controversy.
  • Oversee VAT/GST compliance and audit readiness across LATAM, partnering with global teams for alignment.
  • Own marketplace facilitator obligations, frameworks, and compliance architecture.
  • Advise on tax implications for new products, pricing, promotions, and global expansion.
  • Support with tax technology transformation, including Vertex/Avalara optimization and ERP/e-commerce integrations
  • Build and develop a high-performing, diverse tax team.
  • Lead audits, maintain documentation, and create internal and seller-facing tax guidance.

What You will Bring:

  • Dedication to working our Hybrid Model with 3+ days per week onsite in our Austin, TX office.
  • 15+ years of U.S. indirect tax experience with deep multi-state sales & use tax expertise.
  • CPA and/or CMI required; bachelor’s in Accounting/Tax/Finance (advanced degree a plus).
  • Hands-on global VAT/GST experience and strong knowledge of marketplace facilitator rules.
  • Proven success optimizing Vertex, Avalara, and tax automation solutions.
  • Experience in technology, marketplaces, e-commerce, or digital platforms strongly preferred.
  • Strong leadership presence, communication skills, and ability to navigate sophisticated cross-functional initiatives.

Why Join Us

  • Lead indirect tax U.S for a global brand with enormous scale and impact.
  • Partner with senior leaders and influence major product and business decisions.
  • Tackle sophisticated, forward-looking tax challenges in a high-volume digital environment.
  • Grow your career within a collaborative, innovative, global organization 

Additional Details

The base pay range for this position is expected in the range below:

$162,800 - $244,000

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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