Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Join Our Talent Community

Patientpoint · Remote, US

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Join our Talent Community 

We’re looking for skilled individuals to help lead PatientPoint into the future.

Receive career resources, potential job opportunities, and insights through our "PatientPoint of View". Our recruiters may also contact you when they have an interesting opportunity that may be a fit for you.
 
We have talent networks in the following areas:

Data & Tech

Engineering - Our Engineering & Product teams work to surprise and delight customers, drive operational efficiency, and problem solve. We implement products and systems, unlock new opportunities and serve as the connective tissue of the company.

Data & Analytics - As data sets come online, our DnA team harmonizes data to assure consistent meaning internally and externally. Capabilities include improving quantifying patient education impact on medical outcomes, improving sponsor ads through quality scoring, and predicting positive lift of ROI before a campaign runs.

Infrastructure & IT - Our infrastructure team consists of 3 main areas, IT Security, DevOps, and TechOps. These teams make sure the equipment and tools necessary to do any job well are always running smoothly and securely. We manage, secure, operate and optimize servers, networks, storage, databases and more. 

Sales

Account Management - Our team provides the highest level of service, communication, best practices and support execution of program deliverables. Come with a results-oriented, creative and analytical mind to develop and maintain positive relationships.

Field Services & Customer Support - Provide over-the-phone or hands-on assistance, technical expertise, and exceptional customer service to resolve issues promptly and  combine technical skills with strong interpersonal abilities, to foster positive relationships.

Inside Sales - Use a dynamic and adaptable approach to selling, leveraging technology and effective communication skills to engage with customers, build relationships, and drive sales growth.

Outside Sales - Bring your entrepreneurial, "own the business" work ethic to market to sell in various patient engagement and education digital programs with a selected territory to current clients and new ones.

& More

Creative & Marketing - Our team is recognized as the industry’s most awarded point-of-care education provider. Team members work on life changing content spanning a variety of specialties including oncology, primary care, rheumatology, dermatology, OB/GYN and pediatrics. 

Product - Identify ways to digitally enhance current and road-mapped products in an environment of entrepreneurship and opportunity by keeping a "can-do" attitude with changing priorities. 

What are the Benefits of Joining a PatientPoint Talent Community?

By becoming a member of our talent community, you'll join our monthly newsletter - PatientPoint Possibilities. This email is filled with valuable content such as recruitment advice, profiles of our professionals, industry updates, and chances to apply for our job openings. Additionally, if you are eager to find a career at PatientPoint, but don't see your ideal fit in our current openings, your profile will be accessible to our recruiting team, allowing us to contact you if there is a potential opportunity that matches your skills and qualifications.

We look forward to hearing from you and hopefully getting in touch soon! In the meantime, here's a little more about PatientPoint and what we offer.


About PatientPoint: 
PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com

Latest News & Innovations: 

  1. Named A Best Place to Work! Read More
  2. Mike Walsh, COO answers "What Makes a Great Leader". Read More
  3. Recognized on Vault’s Top Internship List. Read More

What We Offer: 
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V