Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

People Operations Manager

Vapi · San Francisco

People Operations Manager

Vapi (/ˈVɑːpi/):

  • We’re creating the shift to voice as humanity’s default interface

  • We’re the most configurable platform for deploying voice agents

  • We’ve grown to over 600k developers in two years, adding 2,000+ every day

  • Try talking to Vapi now!

Why We’re Hiring This Role:

  • Vapi is building foundational systems across performance management, compensation, and career development

  • Today, too much senior People capacity is consumed by operational work instead of strategy and org design

  • This role creates separation between system design and system execution

  • The People Operations Manager becomes the execution engine of the People function, ensuring programs run reliably and employees have a consistent, high-quality experience

What You’ll Do:

  • 30 Day:

    • Ramp on People systems (Lattice, Sequoia One, payroll, benefits workflows)

    • Take ownership of onboarding and offboarding execution

    • Support ongoing performance cycle logistics and communications

    • Build baseline reporting for headcount, attrition, and core People metrics

  • 60 Day:

    • Fully own execution of performance cycles, including Lattice administration

    • Establish consistent onboarding and offboarding experience across teams

    • Audit People systems, data integrity, and workflows

    • Identify process gaps and begin implementing operational improvements

  • 90 Day:

    • Implement reporting dashboards for performance, promotions, and attrition

    • Drive process automation and scalability across People systems

    • Serve as a trusted, responsive first point of contact for employees

Who You Are:

  • 5+ years of HR Ops, People Ops, or similar experience in a high-growth environment

  • Strong hands-on experience with HRIS and performance tools (Lattice and Sequoia One preferred)

  • Deep understanding of payroll, benefits administration, and HR compliance

  • Highly detail-oriented with the ability to run multiple programs simultaneously

  • Clear, direct communicator who represents the People function with professionalism

  • Comfortable operating in ambiguity and building systems from the ground up

  • Strong service orientation with genuine care for employee experience

Why Vapi:

  • Generational impact: Build the human interface for every business

  • Ownership culture: 70% of the company are previous founders

  • Kind team: The founders, Jordan and Nikhil, are Canadians

  • Tier-1 Investors: YC, KP seed, Bessemer Series A

What We Offer:

  • Real stake: We offer a competitive salary and excellent equity ownership

  • Comprehensive health coverage: medical, dental, and vision plans

  • Team love: We love hanging out, and we do quarterly off-sites

  • Flexible time off: take what you need

  • More: catered meals, transportation, gym, and a $10k annual L&D budget

Pay Range: $150,000 - $170,000 plus equity and benefits.