Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Global Communications Lead

Twitch · London, UK

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Team

The Twitch community is like no other - a passionate and engaged group of creators and active participants who are uniquely invested in what we’re all building together. The Marketing & Communications team at Twitch serves to authentically activate the Twitch community (and beyond) in ways that inform and inspire. Members of our team work across a range of areas including internal and external communications, content & partnerships, creative services, and marketing strategy.

About the Role

Twitch is where millions of people show up every day to watch, create, and build communities around the things they love—from sports and gaming to music, art, and everyday life. Creators and communities on Twitch are shaping culture, and we’re looking for a Global Communications Lead to help tell those stories around the world.

In this role, you’ll help define how Twitch shows up across key international markets—building understanding of what Twitch is, who it’s for, and why it matters. You’ll bring our global story to life locally, translating what’s happening on the service into narratives that resonate with regional audiences and media.

That might mean spotlighting a creator who’s built a thriving community, helping explain new product features, or sharing how livestreaming is influencing culture in real time. You’ll work closely with agencies, regional teams, and cross-functional partners to drive proactive storytelling, while helping ensure Twitch communicates clearly and responsibly across markets.

This role sits on the global communications team and reports to the Global Head of Communications.

You Will:

  • Lead communications across key international markets, helping shape how Twitch shows up globally
  • Identify and pitch stories that highlight the creators, communities, and cultural moments happening on Twitch
  • Partner with agencies to drive proactive media coverage across business, tech, and culture outlets
  • Support international issues and crisis communications alongside global comms leadership
  • Provide media counsel and preparation for Twitch leaders at global speaking moments

You Have:

  • 6+ years of experience in communications or public relations, preferably at a tech or media company with a global presence
  • Experience building international campaigns and tailoring storytelling to local markets
  • Strong background in issues management and crisis communications, especially in product- or community-sensitive spaces
  • Existing relationships with international media across business, tech, and culture beats
  • Excellent writing and editing skills, with the ability to quickly craft smart messaging and executive talking points
  • A track record of managing multiple agency partners across geographies and time zones
  • Strong judgement, calm under pressure, and comfortable managing complexity and ambiguity
  • Enthusiasm for Twitch’s creator culture, audience, and global mission

Bonus Points

  • Proficiency in a second language (especially German, Spanish, Portuguese, or Japanese)
  • Experience working with livestreaming, creator economy, or digital media platforms
  • Familiarity with international policy or regulatory environments relevant to online platforms

Perks

  • Private Medical Insurance
  • Dental, Vision & Life Insurance
  • Pension Plan
  • Maternity & Parental Leave
  • Paid Time Off & Holidays
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, etc.)
  • Free Snacks & Beverages

Job ID: TW8885

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.