What Do We Do?

Triple Whale is the complete intelligence platform for ecommerce, helping brands stop guessing and start knowing what’s actually driving growth, what’s wasting money, and what to do next — with total confidence. By pulling all of a company’s data into one place, delivering measurement tools teams can actually trust, and applying the smartest AI in the industry, Triple Whale turns fragmented data into clear insights and actionable recommendations. That intelligence can then be put to work through AI agents and automations that generate creative assets, take action across marketing channels, and make every tool in their stack smarter and more effective.

More than 50,000 ecommerce brands including Pressed Juicery, OUAI, and True Classic trust Triple Whale to grow faster and drive revenue with fewer resources by uncovering opportunities and acting on them at a scale that would be impossible manually.

Why Triple Whale Needs You:

We are seeking a Senior Product Designer to own the end-to-end experience for one of our core product streams. In this role, you’ll lead discovery, experience definition, and hands-on design execution- from problem framing and user research to UX/UI design, prototyping, and usability validation. This is a hybrid role with 2 days a week (Monday, and Wednesday) required from our Jerusalem office (located in the Central Bus Station, next to the train).

You’ll work closely with Product Management, Engineering, Data, and Customer Experience partners to deeply understand user needs, shape product strategy, and translate insights into elegant, high-impact product experiences. This role is ideal for someone who thrives in fast-paced environments, thinks systematically, and can balance strategic clarity with thoughtful craft.

What You’ll Do:

End-to-End Experience Design

• Lead the full UX design process for your product area—from research and concepts to high-fidelity UI and delivery.
• Create user flows, wireframes, interactive prototypes, and polished interfaces using Figma.
• Partner with Product and Engineering to define requirements, scope solutions, and ensure smooth implementation.

User Research Expertise

• Plan and conduct research to uncover user needs, motivations, and pain points (e.g., interviews, surveys, diary studies).
• Run usability testing and concept validation to inform iteration and improve product quality.
• Synthesize findings into insights that shape product strategy and prioritization.

Product & Strategy Influence

• Collaborate tightly with PMs to define problem spaces, frame opportunities, and evaluate trade-offs.
• Contribute to product direction by grounding roadmap decisions in user outcomes, experience quality, and data.
• Analyze product metrics and user feedback to identify experience gaps and guide continuous improvement.

Systems & Consistency

• Contribute to and expand our design system to ensure scalable and consistent UI patterns across the platform.
• Advocate for accessibility, usability, clarity, and simplicity in every interaction throughout the user journey.

Championship of Human-Centered Design

• Promote user-centered thinking across teams and stakeholders.
• Facilitate workshops and share insights to align teams around user needs.

What You’ll Bring:

• Ability to work in our Jerusalem office (located in the Central Bus Station, next to the train) 2 days a week (Monday, and Wednesday)
• 6+ years of experience in product/UX design, interaction design, or UX research—preferably in SaaS, analytics, AI, or e-commerce.
• A portfolio that demonstrates:
  • End-to-end product design work (from research → flow → UI)
  • Experience leading or conducting user research
  • Ability to translate insights into elegant design solutions
  • Proven experience designing for mobile platforms, with a deep understanding of mobile UX best practices and constraints.
• Strong skills in interaction design, visual design, prototyping, and information architecture.
• Experience designing and conducting research studies, synthesizing insights, and influencing product decisions.
• High proficiency in Figma and modern design and prototyping workflows.
• Excellent communication and collaboration skills; you can explain design rationale clearly and inspire buy-in.
• English (spoken and written) at a mother-tongue level is required.

Our Values

• We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.
• We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. 
• We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. 
• We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.
• We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

Join Us in Making Waves

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.