Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Business Travel Consultant (Berlin-Hybrid)

Tripactions · Berlin, Germany

At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Global Operations and Service team is central to this mission!

As a member of our quickly growing Global Operations and Service team, you will be responsible for directly supporting our users’ travel needs. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler - all while providing a best-in-class customer experience. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development! 

What You’ll Do:

  • Assist our travelers with best-in-class travel support through multiple contact channels: chat, call and email. 
  • Maintain extensive supplier, destination and system knowledge. 
  • Make quick and accurate analyses of customer needs, persona and level of urgency.
  • Provide accurate information for hotel, flight, car and rail bookings, as required
  • Support users with self-service of the Navan platform and app where possible.
  • Respond to customers within SLA expectations and requirements.  
  • Follow company and customer travel and expense procedures and policies in addition to global compliance procedures.  
  • Provide regular feedback to stakeholders on the progress of goals and performance of key operating processes.
  • Participate in team meetings to stay up to date with new product launches, supplier updates, and industry changes.
  • Build upon your travel industry knowledge to continue to set the standard for best-in-class travel support. 
  • Adhere to attendance policy and complete all assigned training. 
  • Meet individual performance metrics in support of the organization and company business objectives. 

What We’re Looking For:

  • 5+ years managing bookings for corporate and leisure clients in a core Business Travel environment 
  • 3+ years of demonstrated advanced Sabre or Amadeus GDS experience (ticketing, reissues, voids, cancellations, EMD and MCO issuance/reissuance, PNR management, etc.) is mandatory
  • Experience of local market supplier content and booking practices in both ARC and BSP markets
  • In-depth knowledge of complex itineraries, air fares and fare construction calculations including the use of nett fares, IT fares, route deals and corporate negotiated fares (Fares & Ticketing VAII, formally BA2)
  • Experience of NDC , Low cost carriers and third party content aggregators and their booking management practices is a plus
  • Full understanding of travel industry regulations, along with worldwide compliance requirements
  • Skilled communicator, proficient in both verbal and written English language. Additional language skills (fluent speaker) outside of English is a bonus, but not a requirement
  • Language: Fluency in German (mandatory)