Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Administrative Assistant - Office Professional

Tomjames · Boise, ID

At the Tom James Company, an Office Professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An Office Professional is a valued member of the Tom James support team.
 
We currently have a part-time opening in our Boise, ID office. Our position is for 12 hours per week at $19.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.
 
 
 
RESPONSIBILITIES
Order Entry
Entering Order Tickets, Customer Order Forms, and customer payments daily 
Receiving & Shipping
Unpacking received shipments daily 
Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack
Processing returns, remakes and alterations
Prepares all clothing for delivery by sales professional
Picks up and delivers client items as needed
Alterations 
Entering all alteration instructions into the proprietary system
Delivering/picking up garments to/from outside (contract) tailors 
Compiling Alteration Expense Summary for in-house tailors and sending to Accounting
Telephones/E-Mail/Mail
Answering incoming phone calls and giving messages to Sales Professional
Checking store e-mail daily and giving all information to the proper person(s) 
Bank Deposits/Errands
Makes follow-up calls to factories, customers, and corporate office
Performing other duties as assigned.
 
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Experience with social media platforms for marketing and research purposes
Extensive knowledge of computer, Microsoft Office software and Google Docs
Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
Strong organizational skills
Ability to bend and lift 20 lbs.
Valid Driver’s License (Exception: larger metropolitan areas)
At the Tom James Company, an Office Professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An Office Professional is a valued member of the Tom James support team.
 
We currently have a part-time opening in our Boise, ID office. Our position is for 12 hours per week at $19.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.
 
 
 
RESPONSIBILITIES
Order Entry
Entering Order Tickets, Customer Order Forms, and customer payments daily 
Receiving & Shipping
Unpacking received shipments daily 
Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack
Processing returns, remakes and alterations
Prepares all clothing for delivery by sales professional
Picks up and delivers client items as needed
Alterations 
Entering all alteration instructions into the proprietary system
Delivering/picking up garments to/from outside (contract) tailors 
Compiling Alteration Expense Summary for in-house tailors and sending to Accounting
Telephones/E-Mail/Mail
Answering incoming phone calls and giving messages to Sales Professional
Checking store e-mail daily and giving all information to the proper person(s) 
Bank Deposits/Errands
Makes follow-up calls to factories, customers, and corporate office
Performing other duties as assigned.
 
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Experience with social media platforms for marketing and research purposes
Extensive knowledge of computer, Microsoft Office software and Google Docs
Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
Strong organizational skills
Ability to bend and lift 20 lbs.
Valid Driver’s License (Exception: larger metropolitan areas)