At Toast, we’re building innovative technology to help restaurants and food & beverage retailers operate more efficiently, connect with their customers in new ways, and grow their businesses. Our Product team is at the forefront of shaping the future of restaurant technology, working cross-functionally to design and deliver impactful solutions at scale:
- Serving over 148,000 restaurants globally
- Powering 2M+ employees clocking in on Toast every month
- Processing over $160 billion annually across 130+ million cards
As an MBA Product Manager Intern, you’ll work on high-impact initiatives from strategy through execution. You’ll partner with Product, Engineering, UX, Marketing, Sales, and Customer Success to solve complex business problems, build innovative solutions, and bring ideas to market. This is a hands-on opportunity to develop your product leadership skills in a fast-paced, customer-focused environment.
About this roll*
You’ll lead and contribute to projects that require both strategic thinking and strong execution. You’ll gather and analyze customer insights, evaluate market opportunities, and work closely with cross-functional teams to deliver products that help restaurants thrive. Along the way, you’ll learn to use AI tools to boost your own productivity—from accelerating analysis to drafting and testing ideas faster. You’ll apply AI within product experiences, exploring how new technologies can create smarter, more efficient solutions for restaurants. You’ll also have the chance to work directly with restaurant owners and operators to see the real-world impact of your work.
What you’ll do
You will work as part of a Product team for the summer, taking on a defined initiative that requires you to:
- Define and refine product strategy in collaboration with cross-functional partners, using market research, competitive analysis, and customer insights
- Identify business opportunities, evaluate tradeoffs, and develop data-driven recommendations
- Draft product requirements (e.g., user stories, specs) with the help of AI copilots, ensuring alignment across stakeholders.
- Help prioritize product roadmaps, manage development timelines, and track progress in an agile environment
- Collaborate with engineers, designers, and go-to-market teams to deliver high-quality, customer-focused solutions
- Monitor product performance and recommend improvements to drive adoption and customer satisfaction
- Support planning, positioning, and execution of product launches and enhancements
Do you have the right ingredients*? (Requirements)
- Currently enrolled in an MBA program with a focus in Strategy, Product Management, Marketing, Operations, or related field
- 3+ years of prior professional experience, ideally in product management, consulting, technology, or operations
- Strong business acumen with the ability to translate data and insights into actionable strategies
- Excellent problem-solving and analytical skills, with experience making data-informed decisions
- Strong communication and interpersonal skills, with the ability to collaborate across technical and non-technical teams
- Proven ability to manage multiple priorities in a fast-paced, evolving environment
- Familiarity with agile methodologies and tools like Jira is a plus, but not required
- Passion for technology and interest in the restaurant or hospitality industry
What you’ll gain
- Firsthand experience owning product initiatives from concept to delivery in a scaling tech company integrating AI into every facet of the work and product experience
- Exposure to multiple aspects of product management, from market sizing and opportunity assessment to launch execution
- Mentorship from experienced Product Managers and senior leaders
- The opportunity to make a meaningful impact on products used by thousands of restaurants every day
AI at Toast
At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
*Bread puns encouraged but not required
#LI-DNI
#BI-DNI
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
