Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

A Business Development Representative (BDR) will be responsible for creating new business sales opportunities for Toast. BDRs will research restaurants in their assigned territory, create an outreach plan and determine how restaurants can benefit from leveraging Toast’s all-in-one digital platform. Daily outreach consists primarily of cold calls but also includes emails and social media touch points. After the consistently high performance in the role, BDRs have the opportunity to pursue more advanced sales roles at Toast.

This is a Hybrid role with days in our Toronto office

A day in the life (Responsibilities) 

• Cold, outbound prospecting leads to set up product demonstrations for Field Account Executives.
• Collaborate with Field Account Executive Teams as well as the marketing team to develop creative outreach strategies.
• Leverage prospecting skills and relationships to build partnerships with restaurants.
• Be the voice of the customer and share valuable feedback cross-functionally.
• Understand the competitive landscape and determine how to best position Toast in the market.

What you'll need to thrive (Requirements)

• Excellent written and verbal communication skills.
• Passion for sales and a desire to work in a results-driven environment.
• High customer empathy and ability to handle objections.
• Experience in an outbound prospecting role is a must
• Attention to detail and strong organizational skills to be able to keep track of many opportunities at one time.
• Ability to work in a fast-paced, entrepreneurial environment.
• Previous phone experience
• Self-motivated, creative, and flexible with the ability to perform well under pressure.
• Experience canvassing and cold-calling into various types of local businesses, with evidence of success preferred.

What will help you stand out (Nonessential Skills/Nice to Haves)

• Collegiate Sales Competitors wanted! 
• Restaurant Experience a plus
• Experience working in a start-up environment
• Up to date on the latest restaurant industry trends; knowledge of restaurant operations is a plus.

 

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

 

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.