Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Medical Operations - Italy

Tandem Health · Milan

Build something monumental for Healthcare!

At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care.

We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you!

About the Role

We’re building the clinical co-pilot of the future - empowering clinicians, enhancing care delivery, and scaling impact. As part of our Global Medical Operations team, you’ll play a pivotal role in rolling out Tandem’s AI clinical operating system to some of the most influential healthcare organisations worldwide.

This is a highly visible, global role where you’ll engage directly with executives, medical leaders, and end-users. You’ll bring clinical insight into how our tools are implemented on the ground - from onboarding new organisations and refining workflows to shaping the product through continuous feedback. You’ll be at the forefront of transforming healthcare delivery, ensuring Tandem becomes an indispensable part of daily patient care for clinicians across the globe.

What You Will Do

  • Lead live product demos for prospective clients and support global commercial efforts.

  • Design and adapt workflows and templates for diverse markets and large-scale customers.

  • Partner with product, engineering, and commercial teams to deliver smooth rollouts and seamless workflow integration.

  • Represent Tandem at international conferences, workshops, and customer events.

  • Guide clinicians through onboarding, training, and day-to-day support.

  • Troubleshoot and solve problems to ensure clinicians get maximum value from Tandem.

  • Build templates and prompts, contributing to the ongoing evolution of Tandem’s AI assistant.

  • Manage clinical safety incidents and optimise internal operations for safe scaling.


What You Bring

  • Clinical experience in healthcare (e.g. general practice, hospital, private practice).

  • Exposure to consulting, corporate, or startup environments.

  • A passion for technology, AI, and their potential to transform care.

  • Strong communication skills — equally comfortable with executives, engineers, and frontline clinicians.

  • Organisational strength and a process-driven mindset.

  • Ownership, curiosity, and initiative in a fast-paced environment.

  • Flexibility to travel up to 25% and step in during critical moments.

  • Ability to communicate fluently in Italian.

Bonus Points

  • Experience with prompting or large language models (LLMs).

  • Background in healthtech or SaaS.

  • Familiarity with EU clinical safety or digital health regulations.

  • Track record in implementation projects or customer rollouts.

Location

We believe great ideas thrive when we connect in person. This is a full-time remote role based in Italy with occasional travel to meet the core team in Stockholm and clinicians across the country as needed

How to Apply

We adopt a continuous selection process, so please make sure to apply with your CV in English.

Our interview process consists of 4 stages:

  1. Screening interview with Talent Acquisition

  2. First interview with our Director of Global Expansion

  3. Follow up interview with one of our Medical Operations team members

  4. Working Day - Join us in the Stockholm office for a day to experience our culture firsthand, collaborate with our team, and see how you work in action.

Culture at Tandem

At Tandem, we move fast, think big, and take ownership. We're a high-performing, diverse team with a shared drive to change the future of healthcare - and we’re just getting started.

Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together.

Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites - blending global reach with real human connection.

We hire for talent, potential, and attitude - valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change.

Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.

View full listing