Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Franchise Compliance Supervisor

Takealotcom · Cape Town

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Franchise Compliance Controller to join our team in Cape Town.

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us.  We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Your responsibilities will include:

  • Monitor and report on franchise and driver performance and operational compliance in the field
  • Gain contextual understanding of the operational levers involved in driving performance, both regionally and branch-specific
  • Train and inform SOP’s at a franchise level (Managers, Drivers), and identify non-compliance as necessary to senior management
  • Assist in the continued improvement of SOP’s for across the delivery network
  • Maintain service levels of franchises according Service Level Agreements and able to implement corrective measures operationally within service hubs, as related to further business strategies aligned with the Head Office and operational teams
  • Monitor and report on branch adherence to franchise agreements and key performance indicators (KPI’s)
  • Manage and work to improve weekly KPI’s at franchise level
  • Conduct regular audits to assess & measure performance and compliance
  • Travel locally in and around an allocated region, as well as to allocated regional branches as required as part of your weekly deliverables
  • Address key branch tracking metrics in regional driver growth with the franchise management teams and compiling weekly reports to feedback and address
  • Address key branch tracking metrics in regional performance management with the franchise management teams and compiling weekly reports to feedback and address
  • Address key branch tracking metrics in regional complaints and branch-customer satisfaction with the franchise management teams and compiling weekly reports to feedback and address

Attributes required:

  • High energy, self-starter, high level of initiative, creativity and adaptability
  • Project management and ability to prioritise focus according to set deliverables is critical
  • Auditing SOP compliance
  • Execution oriented and operationally pragmatic
  • Understand how technology works for business
  • Hands-on field and operational experience
  • System and process-orientated
  • Attention to detail while still seeing the bigger picture
  • Understand convenience and customer service
  • Comfortable with change and able to engage with colleagues to assess and refine approach
  • Low on ego, high on delivery and execution; but able to network effectively and garner cooperation and collective buy-in from key clients and business owners
  • Organization & sound communication will be key success factors of a Compliance supervisor (Franchise)

Qualifications & Experience:

  • 3 yrs experience in a client-facing role in an operational environment or similar required
  • A degree or equivalent work experience in process analysis and management
  • Ability to analyse data and create reports
  • Proficient in Microsoft Office (word, excel & powerpoint) required
  • Proven track record in operational delivery and execution
  • Operational experience managing an outlet, hub or a restaurant will be advantageous
  • Previous hospitality/retail franchise working experience will be advantageous
  • Training experience in an operational setting will be advantageous
  • IT or tech savvy will be advantageous
  • Field-based work experience
  • Previous experience in the logistics industry is not required
  • Excellent communication and interpersonal skills
  • Keen attention to detail
  • Able to coordinate across functional teams to promote efficient operations
  • Analyse and report on eCommerce performance metrics to identify areas for improvement and growth opportunities

Be part of the extraordinary. Be part of TFS. 

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

 

More than just a job, we offer: 

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.