Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Delivery Program Manager

Synthesia · UK Remote

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.

Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

Role Overview

The Delivery Program Manager is responsible for coordinating and ensuring the smooth

execution of design work across enterprise projects.

This role focuses on production planning, resource coordination, and workflow consistency. It

ensures that design work is well-organised, clearly tracked, and delivered according to agreed

timelines and standards. This is an individual contributor role focused on execution, coordination, and operational reliability.

What You Will Own

1. Production Planning & Project Coordination

  • Coordinate the day-to-day execution of design projects

  • Build and maintain production schedules and timelines

  • Break down project scope into clear tasks and milestones

  • Ensure all work is properly briefed and ready for production

  • Track progress across all active projects and follow up on delays

  • Ensure deadlines and milestones are met according to plan

  • Identify risks early and proactively manage scope, timelines, and expectations

2. Resource Allocation & Workload Management

  • Manage how design work is distributed across the team

  • Assign work based on availability, skillset, and project needs

  • Maintain visibility of individual and team workloads

  • Ensure workloads are balanced and deadlines are achievable

  • Adjust allocations as priorities or timelines shift

  • Highlight capacity constraints or risks to the Solutions Manager

3. Delivery Tracking & Reporting

  • Provide clear visibility into project status and performance

  • Track progress against timelines and milestones

  • Maintain accurate project and resource tracking systems

  • Report on delivery status, risks, and delays to Creative Design Leadership

  • Support utilisation and capacity reporting

  • Ensure data used for reporting is accurate and up to date

4. Cross-Functional & Customer Alignment

Support alignment across teams involved in delivery through:

  • Acting as the coordination point for project updates and timelines

  • Ensuring stakeholders have clear and consistent information

  • Follow up on dependencies and required inputs

  • Escalate issues or blockers when needed

Experience & Profile

  • 3+ years experience in project management, creative operations, or delivery within a SaaS, agency, or professional services environment

  • Comfortable with Automation Tooling an automation frameworks for streamlining and reporting processes ( Zapier, Workato, Notion)

  • Strong customer-facing communication skills with enterprise stakeholders

  • Demonstrated experience managing multiple concurrent workstreams

  • Familiar with the use of Salesforce, Omni for Tracking and reporting

  • High operational rigor with comfort using project management tools and reporting frameworks