Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Operations Manager, PaymentsEMEA

Sportygroup · United States

Operations Manager, Payments

EMEA
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About the role

As the Manager of Payment Operations at Sporty, you’ll be responsible for owning the payment operations strategies whilst providing leadership and expertise in the field of payments for our products used by millions of daily global users. You'll collaborate with talented stakeholders across our remote-working organisation to work on improvements, optimisation initiatives, and integrations to ensure the best payment experience for our customers. We are passionate about caring for our customers and we ensure we are up to date with our latest product development in the Sporty ecosystem so we are able to offer the best experience.

What you'll be doing

  • Define, own, and manage core payment operations, core metrics including our KPIs in the area of payment acceptance rates, payment performance, conversion, compliance, cost, and more
  • Oversee the development and implementation of comprehensive fraud prevention and risk management strategies, policies, and procedures to safeguard the organisation's assets and minimise financial losses
  • Continuously analysing market trends across the payment space in order to increase the quality and efficiency of our customers experience
  • Monitor business and process metrics in order to identify solutions and deliver improvements related to core metrics and KPIs
  • Oversee the investigations of suspected fraudulent activities, ensuring timely and thorough analysis of data, documentation, and evidence
  • Collaborate with cross-functional teams including product and engineering to solve local challenges and deliver enhanced CX
  • Recruit, manage, lead, and motivate a team of professionals, ensuring the team builds and maintains a deep understanding of our technology and customers
  • Assess and manage changing payment landscapes and evolving industry trends whilst remaining current on all changes to regulations and systems
  • Ensuring the payments team are remaining current on industry trends
  • Establish and revise policy, enforcing and implementing compliance directives, reviewing system enhancements, and assessing operational needs
  • Ensure end user issues are resolved in a timely manner
  • Manage, recruit and train a team of payment specialists across different geographies
  • Act as a primary POC with network partners to resolve ongoing production issues

What you'll bring

  • Fluency in both written and spoken English
  • Bachelor’s or Master’s degree in Finance or a related field
  • Advance knowledge of global payment systems, region specific rules and regulations
  • Payment operations experience across tech / fintech / gaming industry is an advantage
  • Proven experience in fraud, risk, KYC, investigation, and risk management
  • Expert experience managing, leading and building a wider team
  • Strong analytical and decision-making skills, with the ability to use data and metrics to drive improvements in payment operations
  • Experienced owning and and solving complex payment issues
  • Understanding of Compliance and Risk Awareness 

What’s in it for you

  • Sporty is a remote first company in pursuit of sustainability
  • A competitive salary + individual performance based bonuses every quarter
  • 20 days annual leave + public holidays
  • Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
  • South African employment contract
  • Referral bonuses & flash bonuses
  • Top of the line equipment
  • Annual company retreats to provide great internal networking opportunities

If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.

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