Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Account Manager, Commercial Real Estate

Signerscareers · Remote

Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes. Starting in 2008 as a small retail broker focused on nonprofit & human service organizations, Signers has since expanded its portfolio to include commercial real estate and transportation. Signers is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees.

 

Member Company: Commercial Real Estate Insurance Services 

The Account Manager is responsible for the retention and servicing needs of our clients. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.

Key Responsibilities:

  • Provides excellent customer service to a dedicated book of business and recommends potential enhancements and improvements to processes, products and/or policies.
  • Proactively understands the requirements and needs of a client account and ability to multitask in a fast-paced environment.
  • Responsible for renewing, servicing and retaining client business. Coordinates market selections for new and renewal business on designated accounts.
  • Responsible for driving the entire customer renewal process and experience on designated accounts.
  • Develops and maintains dependable working relationships with key carrier partners, underwriters, and wholesalers.
  • Gather competitive intelligence and rely to internal parties as requested.
  • Identify and pursue cross selling opportunities on existing accounts.
  • Responsible for completing routine service requests in a timely manner such as: cross selling new lines of business to existing customers; certificates of insurance; endorsement requests; audit questions and disputes; and billing plan changes and/or premium finance agreements.
  • Makes positive contribution to customer satisfaction and constantly strives to improve service to the customer.
  • Communicates in a positive manner to contribute to a cohesive, pleasant work environment.
  • Protects the confidentiality of information learned by performing the duties of the position.
  • Performs other responsibilities and duties as needed.

 

Qualifications:

  • Bachelor’s degree preferred or equivalent education and/or experience in insurance.
  • A minimum of 3-5 years of Working knowledge of commercial property/casualty coverages.
  • A minimum of 3-5 years of client services experience within the brokerage industry or equivalent.
  • Current P&C insurance license.
  • Excellent organization, communication, and negotiation skills.
  • Understanding of commercial rating concepts, compliance requirements and federal legislation.
  • Ability to work with computer technology with little instruction with proficiency at spreadsheet and word processing programs.
  • Ability to prioritize heavy workloads and meet all time sensitive deadlines.
  • Proficient in Microsoft Office software.
  • Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives.

 

Signers is a proud Equal Opportunity Employer. Signers is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Signers will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority

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