Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Service Administrator

Sandvik · Mongolia, Ulaanbaatar

At Sandvik, we are committed to teamwork and believe in the power of developing ideas and solutions together. We leverage our shared passion, diversity, open-mindedness, and cooperative spirit to shape the future of our industry and, with it, the path of your career. Now we are looking for someone with a passion for their trade and a strong focus on customer satisfaction to take this role forward.

We are seeking a Service Administrator x 1 based in UB Workshop (CSC):

JOB PURPOSE:

Responsible for work in progress, data entry, accounts and general typing and administrative tasks for the team. Act as the first point of contact for internal service-related administrative queries.

KEY RESPONSIBILITIES

Raise and process purchase requisitions and purchase orders.

Generate service quotes, invoices, and work orders.

Collect, maintain, and process time sheets, rosters, and leave requests for the Parts and Service Department, including the workshop.

Act as the local warranty handler for all parts and service warranty claims.

Arrange local air travel for all personnel (excluding OT service contract staff) and visitors.

Coordinate field service job scheduling in collaboration with Service Supervisors and Customer Support.

Manage the work-in-progress (WIP) process efficiently for field service operations.

Monitor service technicians’ job progress and follow up on outstanding field service tasks.

Ensure all field service documentation (job cards, service reports, customer signoffs) is complete, accurate, and correctly filed.

Perform general data entry, typing, and administrative duties.

Generate monthly, quarterly, and other reports as requested.

Support the ongoing development, maintenance, and improvement of parts and service databases.

Prepare monthly and quarterly contract review presentations.

Generate and maintain procedural documentation for all parts and service contract-related processes.

Support Manager in monitoring service contract profitability and cost recovery.

Follow up on outstanding invoices, service billing queries, and warranty credit notes.

Ensure correct application of labor rates, travel costs, and consumables in service orders.

Liaise with the Parts Department to ensure required parts are ordered, allocated, and available for field service jobs.

Track consignment stock, returns, and warranty parts movements related to service activities.

Assist with reconciliation of service-related parts usage and stock discrepancies.

Provide administrative backup and take on additional workload during sick leave or annual leave of other team members.

Support the Workshop Manager as required

JOB REQUIREMENTS:

  • Bachelor’s degree in International relations, English translator or Business Administration.
  • Previous experience working in an administrative role.
  • High level of computer skills including Microsoft programs
  • Ability to speak and write in both English and Mongolian.
  • Possess good time management, enthusiasm to meet set targets, time frames and KPI's
  • Able to work unsupervised and be self-motivated
  • Ability to learn new skills and concepts quickly
  • High attention to detail and accuracy.
  • Excellent communication skills, and a good team player.

Only shortlisted candidates will be contacted for interview

View full listing