Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Agency Director

SOSi · Los Angeles, CA, us

Overview

**This position is contingent upon contract award**

SOSi is seeking an Operations Manager to join our Management Team to support our DOJ customer.

Essential Job Duties

  • Manage contract execution for a single customer agency (e.g., a specific DOJ component or participating federal law enforcement agency) across all locations throughout the United States.
  • Directly supervise subordinate supervisors, Office Managers, Project Directors, and Operations Supervisors supporting that agency nationwide.
  • Oversee and/or directly perform all recruiting and hiring activities for the customer agency, ensuring qualified personnel are placed in accordance with task order requirements.
  • Execute the Contractor’s quality control and training programs across all sites supporting the agency, maintaining consistent performance standards.
  • Recruit and hire supervisors in close coordination with the Agency Contracting Officer’s Representative (ACOR) and the Contractor’s Program Manager.
  • Approve hiring of all personnel within the agency’s area of responsibility.
  • Serve as the primary Contractor point of contact for the agency’s ACOR, QAEs, and Government stakeholders on contract performance, staffing, and technical matters.
  • Monitor agency-specific performance metrics, ensure compliance with task orders, and facilitate seamless transitions or phase-ins at agency sites.
  • Report agency performance, staffing status, and operational issues to the Program Manager.

 

Minimum Requirements

  • Bachelor’s degree from an accredited institution OR equivalent professional experience in contract management, law enforcement support, or legal/administrative services.
  • At least five (5) years of progressive supervisory experience managing distributed teams supporting law enforcement or legal operations.
  • Minimum of two (2) years of recent experience in analytical processes, legal assistance, or related administrative support services.
  • Demonstrated ability to direct multiple concurrent tasks/projects across geographically dispersed locations.
  • Proven experience overseeing recruitment, hiring, training, and quality control processes in a contract environment.
  • Strong oral and written communication skills sufficient to interact effectively with Government representatives (COR, ACOR, QAE), attorneys, special agents, and contractor staff.
  • Ability to obtain and maintain security clearance for assigned agency
  • U.S. citizenship required.

Preferred Qualifications

  • Master’s degree in business administration, public administration, criminal justice, or a related field.
  • Direct experience supporting asset forfeiture programs or similar law enforcement administrative services for federal agencies.
  • Prior experience managing federal government service contracts, particularly IDIQ or labor-hour contracts for DOJ or other law enforcement entities.
  • Familiarity with DOJ Consolidated Asset Tracking System (CATS), seized/forfeited asset processes, and relevant federal acquisition regulations.
  • Experience with database management, automated office procedures, and performance reporting in a regulated, high-volume environment.

 

Work Environment

  • Work is on-site. 
  • Requires periods of non-traditional hours including consecutive nights or weekends when necessary.
  • Frequent travel between program operating locations.
  • Ability to work efficiently under deadlines and pressure.
  • Ability to keep up in a fast-paced environment.

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.

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