Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Account Manager - Podcasters

Redcircle · Los Angeles, CA or Boston, MA

Account Manager - Podcasters

Los Angeles, CA or Boston, MA (Hybrid/In-Person)

RedCircle is a podcast monetization platform, providing a first-of-its-kind, fully-automated podcast advertising solution. With our ad platform, RAP, advertisers can execute high-scale / high-performance podcast media buys on hundreds of shows in just a few clicks. For podcast creators, RAP provides important revenue and a streamlined system for managing complex ad deals. In short, RedCircle is about getting podcasters paid — while helping advertisers grow through podcast ads.

We’re looking for a Podcast Account Manager to join our team, focusing on podcaster support, onboarding, and long-term success. In this role, you’ll work closely with creators to ensure they have a smooth onboarding experience, their information is up to date, and their campaigns run effectively. You’ll be the go-to point of contact for podcasters — answering questions, troubleshooting issues, and keeping them engaged with the RedCircle platform.

This position is based in Los Angeles or Boston and follows a hybrid schedule (2-3 days per week in the office).

Core Responsibilities

  • Guide new podcasters through the onboarding process, including initial account setup, billing connection, and introduction to RedCircle tools.
  • Conduct regular platform audits to ensure show eligibility and to keep creator information up to date..
  • Respond promptly and effectively to podcaster support needs, ensuring high satisfaction and retention.
  • Schedule calls with creators as needed to address delivery, inventory, or technical issues.
  • Manage the podcast application process and proactively review new submissions for quality and eligibility.
  • Conduct proactive outreach to creators when needed by the sales or account management team.
  • Send initial welcome communications with resources, FAQs, and next steps for new shows.
  • Conduct routine check-ins to review campaign performance, fill rates, and ensure continued platform alignment.
  • Collaborate cross-functionally to troubleshoot issues and improve podcaster experience.
  • Assist with the annual NPS survey to gather podcaster feedback and identify opportunities for platform and customer support improvement.

Who You Are

  • Has 3–5 years of experience in account management, customer success, or client-facing roles, ideally in digital media, podcasting, or advertising.
  • Is highly organized with exceptional attention to detail and the ability to manage multiple accounts at once.
  • Brings strong communication skills — via email, phone, and video calls — and can build rapport quickly.
  • Thrives in a fast-paced environment and is proactive in identifying and solving problems.
  • Is comfortable with technical tools and data, with the ability to interpret and explain campaign performance metrics.
  • Lives in Los Angeles or Boston (or is willing to relocate) and can work 2-3 days per week in-office.

About RedCircle

RedCircle is everything a podcaster needs to run their podcast as a business. With tools for analytics, growth, payments, and advertising revenue, podcast creators use RedCircle as their command center for their podcast. RedCircle also provides a first-of-its-kind podcast advertising platform, which helps brands scale ad campaigns across its thousands of podcasts in just a few clicks. As consumers, creators, and brands all flock to the podcasting medium, RedCircle is providing the picks and shovels to help all 3 groups transact.

The company is growing quickly, is backed by some of Silicon Valley's top VCs, and is growing its engineering and sales teams. If you want to help podcasters turn their art into income, this is the place for you.

RedCircle is an equal opportunity employer. The salary range for this role is $65,000 – $130,000, commensurate with experience.

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