Check Your Resume Before You Apply

Most employers use software (an ATS) to read and rank resumes. See your score and fix it. Free, no signup to check.

Prove
Customer Success Manager, Enterprise
United States

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How it works

Key Takeaways

  • Automated hiring systems can screen or route resumes before human review; ResumeGeni treats ATS scoring as parser-readiness triage, not a hiring prediction (Harvard Business School & Accenture).
  • The most common ATS-readiness problems are missing keywords, incompatible formatting, incomplete fields, and incorrect file types
  • ResumeGeni scores parseability, structure, contact fields, content completeness, skills, and keyword signals, then explains the evidence behind the score

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then use that data in search, review, and matching workflows. Parsing gaps can make a qualified candidate harder to evaluate.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword signalsJob-specific terms, skills, certificationsKeyword overlap can affect recruiter search visibility and resume-review workflows
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence extraction means important fields may need manual review

What ResumeGeni Checks Before Keyword Matching

Keyword matching only helps after the resume can be read cleanly. ResumeGeni starts with parser-readiness signals before it evaluates wording, skills, and role fit.

  • Readable text: whether the uploaded file exposes selectable text instead of only a scanned image.
  • Standard resume structure: whether contact, summary, work experience, education, and skills sections are easy to identify.
  • Field extraction: whether names, email addresses, phone numbers, employers, titles, dates, degrees, and skills can be mapped into stable fields.
  • Format risk: whether tables, columns, text boxes, decorative icons, headers, footers, or unusual bullets could interrupt parsing.
  • Evidence quality: whether experience bullets include scope, tools, metrics, and outcomes rather than generic duty lists.
  • Keyword coverage: whether relevant tools, certifications, industry terms, and role-specific phrases appear naturally in the resume.

What Your ATS Score Means

The score is a diagnostic signal, not a hiring guarantee. A high score means ResumeGeni can extract and evaluate the resume with fewer warnings. A low score means the resume likely needs structural fixes before keyword tuning matters.

Score RangeReadBest Next Action
90-100Strong parser readiness with few visible gapsTailor keywords and achievements to the target role
75-89Generally readable, but some sections or evidence may be weakFix warnings, add measurable achievements, and tighten skills
60-74Important content may be missing, vague, or hard to mapRepair structure before rewriting bullets
Below 60Parsing or completeness issues are likely holding the resume backMove to a cleaner format and rebuild core sections first

What To Fix First

Start with problems that prevent a system or recruiter from reading the resume. Save small wording changes for after the structure is clean.

PriorityFixReason
1Use a text-based PDF, DOCX, or plain text resumeImage-only files and corrupted exports cannot be reliably parsed
2Use one column and standard headingsPredictable structure improves section and field detection
3Put contact information in the body, not only the headerSome parsers ignore header and footer regions
4Replace vague duties with quantified achievementsSpecific outcomes help both recruiter review and scoring evidence
5Mirror role language truthfullyRelevant keywords help search and review without keyword stuffing

How To Use the Score Without Overfitting

The best use of an ATS score is triage. Fix problems that make the resume hard to parse or hard to evaluate, then stop when the document is clear. Do not chase a perfect score by adding keywords you cannot defend in an interview or by turning every bullet into a list of tools.

Checker signalGood correctionCorrection to avoid
Low parse confidenceMove to a single-column layout, standard headings, and selectable text.Adding more keywords before the resume can be read cleanly.
Weak evidence bulletsRewrite duties into scope, action, tool, and measurable outcome.Inflating impact numbers or copying sample bullets that do not match your work.
Missing role termsAdd truthful tools, certifications, patient loads, stack details, or workflows from your experience.Keyword stuffing a skills section with technologies you have not used.
Thin company fitCompare the resume with the target role and company application guide before applying.Submitting the same generic version to every employer.

Methodology And Limits

ResumeGeni checks format, extraction, content completeness, and keyword signals from the uploaded resume. It does not certify that every employer ATS will parse the file the same way, and it does not predict whether a recruiter will interview you.

For the scoring rubric, privacy notes, and limitations, read the ATS Resume Checker Methodology. For the broader source map behind ResumeGeni guidance, use the research hub and dated research data dashboard. For application context, use the exact company application guide or role guide that matches the job.

What the Checker Can Diagnose

Treat the ATS resume checker as a document-readiness diagnostic, not a hiring prediction. A useful check should tell you whether the resume text can be extracted, whether the major sections are recognizable, whether contact fields are present, whether bullets contain evidence, and whether role language appears naturally enough for a reviewer to understand the match.

Diagnostic areaWhat ResumeGeni looks forBest correction
Text extractionSelectable text, readable file structure, and parser confidence.Use a text-based PDF, DOCX, or pasted text version before changing wording.
Section recognitionStandard headings for contact, summary, experience, education, skills, projects, and certifications.Rename creative headings to conventional resume sections and keep content in the document body.
Evidence qualityBullets with scope, action, tools, and measurable outcomes rather than generic duties.Rewrite the most recent role first, then work backward through older experience.
Role alignmentTruthful keywords, credentials, systems, technologies, and responsibilities that match the target role.Compare the resume with a role guide and a real posting before adding or removing terms.

Pair the Score With a Role Guide

An ATS score is the starting point. After the resume is readable, compare it with the role you are targeting so your skills, bullets, and keywords match the actual posting without keyword stuffing.

Resume pathUse this guide when the checker flagsBest next page
ClinicalMissing license, certification, patient-load, unit, EHR, or care-outcome evidenceRN resume guide
TechnicalThin stack detail, unclear shipped features, missing testing, deployment, or performance evidenceFull-stack developer resume guide or Android developer resume guide
PortfolioCase studies, client scope, shipped work, project outcomes, or collaboration signals are too vagueProduct designer resume guide or Freelancer resume guide
People operationsHRIS, compliance, hiring, retention, employee-relations, or policy examples are missingHuman resources manager resume guide

Where This Checker Fits in the Application Path

Use the checker as a diagnostic gate between drafting and applying. It is strongest when the next action is specific: fix parsing risks, rewrite vague bullets, add missing role evidence, or compare the resume against a real posting. It is weaker when treated as a hiring predictor or a substitute for role judgment.

Signal from the checkerBest next pageReason
Formatting or parsing warningsATS compatibility methodologyReview the scoring categories and limits before changing the file structure.
Weak or generic experience bulletsResume guides by job titleFind role-specific examples and replace duties with evidence, scope, and outcomes.
Missing tools, systems, or certificationsSkills guides by job titleCheck which skills belong in the resume and which should appear only when truthful.
Company-specific application concernsCompany application guidesCompare employer context, ATS signals, and open-role language before final tailoring.

Sources Used For This Checker

ResumeGeni's checker combines product analysis with public resume-writing, occupational, and structured-data references. These sources inform parser-readiness guidance; they do not certify that any employer or ATS vendor will score a resume the same way.

Frequently Asked Questions

Is ResumeGeni free?
Yes. ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is parsed into structured fields such as contact information, experience, education, and skills. The score reflects how cleanly ResumeGeni can extract those fields plus format, content, and keyword signals.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

Preferred ATS Checker Resource Spine

Built by ResumeGeni. Methodology, sources, and limitations are documented above. Last updated .

Customer Success Manager, Enterprise

Prove · United States

About Prove 

As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn.

Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.   

Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team! 

Customer Success Manager, Enterprise

FLSA Status Exempt

Location: US, West Coast

Job Summary: 

The Customer Success Manager oversees the customer retention process by acting as a customer advocate within the organization and streamlining the customer experience.

The Customer Success Manager will be client focused and Prove product savvy. You are someone who wants to blend people and technology to drive and exceed successful outcomes for our clients. You are naturally curious and thrive on learning how technology works to solve problems. You pair your knowledge and experience to partner with and advise clients, ultimately acquiring deep knowledge of the client’s organization and business objectives. You are passionate about building strong customer relationships, delivering value, identifying growth potential, and ultimately turning customers into raving Prove fans! 

Key Responsibilities

  • Establish reputation as trusted partner via regular business reviews presenting the status of the Prove relationship, reviewing active and future project(s) and demonstrating the value Prove delivers to the clients business objectives
  • Quickly become a subject matter expert of clients business objectives and use cases while striking a healthy balance between customer satisfaction and delivering business value.
  • Primarily responsible to achieve our corporate objectives measured by a client Net Promoter Score (NPS).
  • Forecasting & Accuracy: Responsible for forecasting  live revenue and having a deep understanding of your clients business and any seasonality that comes with it.
  • Renewals: Monitor account renewals and work proactively to secure renewals on time.  Work closely with account managers to strategize on price increases, added AGV, and up-selling additional products/services at time of renewal
  • QBRs: Organizes and hosts onsite QBRs with client executive team to align to customer goals and derive long term partnership plans
  • Pass rate optimization & recommendations : Present areas of optimization to clients via partnership with AM’s (new opportunities) or SCs (pass rate improvements) to drive client success and value of Prove solution
  • Ticket monitoring and escalation coordination: Responsible for creation and monitoring client’s internal ticketing needs (support ticket, SC ticket, product ticket, Data Science Tickets, Fraud tickets
  • Product Expertise: Develop a deep understanding of our products and services. Stay updated on the latest features and updates, and effectively communicate their value to clients.
  • Travel requirement roughly 20%

Qualifications and Experience

  • 3 to 5 years in a customer facing role such as account management or sales Excellent project management and long-term account planning skills
  • Strong written and verbal communication, documentation, presentation, interpersonal, and customer service skills
  • Possess experience within a highly regulated market (i.e. Fintech, Insurance, Retail)Knowledge of digital identity and Authentication strongly preferred
  • Prefer selling strategies and negotiations skills  Aptitude and passion for technology, KPIs, data, business cases
  • Excellent ambition and desire to grow and expand your career
  • Track record of building and maintaining successful client relationships
  • Experience in cybersecurity, fintech, or fast-growing startup is required
  • Experience with technical data platforms such as Splunk, Looker etc and investigating API transactions is preferred.  
  • Promote, maintain and enhance our cultural values of humility, passion, inclusion, and leadership.
  • Strong passion for learning about our products and markets through in-house and external training.
  • Experience in high-growth /pre-IPO Technology companies

The anticipated salary pay range for Metro 2 areas for this role is $100,000-$110,000 plus sales incentive plan.
The anticipated salary pay range for Metro 3 areas for this role is  $90,000-$100,000 plus sales incentive plan. Offered salary will be determined by the applicant's experience, knowledge, skills, geo-location and abilities as well as internal equity and alignment with market data.

Prove follows a market driven compensation philosophy based on geographic location and respective market rates. Job offers will be aligned to location. Please speak with your recruiter if you have questions. Prove defines:

  • Metro 2 - NYC metro area, Seattle metro area, Los Angeles metro area, and the Miami metro area.
  • Metro 3 - all other cities across the domestic United States, with the exception of the San Francisco Bay Area.
Benefits & Perks for FTE Provers:
  • Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan
  • Modern Health for financial, mental, and physical wellness
  • 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices)
  • Unlimited Vacation and Flexible hours
  • Comprehensive medical benefits for you and your family ❤️
  • Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement)
  • Bottomless snacks & beverages for certain office locations
  • Daily GrubHub stipend for lunch if coming into the office (US Offices)
  • A great place to work and connect with other talented Provers like yourself!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prove we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Equal Opportunity Employment:

Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics 

Privacy & Data Protection:

When you are applying for a job at Prove, we collect and use your personal information in the job application process. To understand more about how Prove uses your personal information, please see our Recruitment Privacy Policy on our website.