Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

ServiceNow Developer/Application Programmer

Prosync · United States

*This position requires an Active Public Trust clearance or higher to be considered.*

ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community. If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible,” please apply today!

The Senior ServiceNow Developer / Application Programmer provides full lifecycle support, maintenance, and enhancement of ServiceNow solutions for a federal cybersecurity and IT program. This role serves as the primary technical resource for sustaining production ServiceNow environments, resolving issues, supporting upgrades, and implementing configuration changes. The position also supports Microsoft 365 and low‑code platforms, translating business needs into workflows, automations, and technical solutions. This is a fully remote role requiring a Public Trust clearance

Responsibilities:

ServiceNow Operations & Maintenance

  • Serve as the primary technical resource for sustaining and supporting ServiceNow applications and modules.
  • Troubleshoot and resolve incidents, defects, and user‑reported issues, performing root‑cause analysis and implementing corrective and preventive actions.
  • Support platform upgrades, patching, and configuration changes to maintain system stability, performance, and compliance.

ServiceNow Development & Configuration

  • Configure, enhance, and maintain workflows, forms, business rules, and platform components.
  • Support new development efforts within defined scope, ensuring solutions follow best practices for maintainability, scalability, and security.
  • Implement enhancements to meet evolving business and operational requirements.

Business Analysis & Workflow Design

  • Collaborate with analysts and stakeholders to understand operational needs, clarify requirements, and identify underlying process gaps.
  • Translate business requests into logical workflows, technical specifications, and implementation plans.
  • Recommend process improvements and automation opportunities; document workflows, configurations, and support procedures.

Microsoft 365 & Low‑Code Platform Support

  • Support administration and maintenance of Microsoft 365 environments across development, test, and production.
  • Maintain and enhance solutions built using Power Apps, Power Automate, Power BI, and SharePoint Online.
  • Assist with integrations between Microsoft 365 tools and ServiceNow; coordinate with internal development teams on shared solutions.

Technical Support & SME Guidance

  • Provide subject matter expertise and technical guidance to IT and cybersecurity staff on solutions built using ServiceNow, Microsoft 365, Archer, and related technologies.
  • Support knowledge transfer, documentation, and best‑practice adoption across the technical team.

Requirements

  • Hands‑on experience supporting and maintaining ServiceNow in a production environment.
  • Proficiency with Power Apps, Power Automate, Power BI, ServiceNow, and Archer.
  • Strong troubleshooting, problem‑solving, and ServiceNow scripting/configuration skills.
  • Knowledge of Microsoft 365 administration and low‑code platforms.
  • Ability to translate business needs into technical workflows and solutions.
  • Strong communication and documentation skills.
  • Experience with Section 508 compliance.
  • Proven experience with cybersecurity technologies.

Desired Skills

  • Experience with ServiceNow upgrades and platform maintenance.
  • Familiarity with ServiceNow GRC, Archer, or similar risk/compliance tools.
  • Experience in regulated or compliance‑driven environments.
  • Background in hybrid developer/business analyst roles.
  • Cybersecurity certifications (CISSP, CISM, etc.)

Education & Certifications

  • Bachelor’s degree in computer science or related field, or equivalent experience.
  • ServiceNow Certification

Benefits

Join PROSYNC and enjoy our great benefits!

Compensation:

  • We offer bonuses that are awarded quarterly to our employees and our compensation rates are highly competitive.

Health & Retirement:

  • We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health.

Education:

  • Individual growth is a priority at ProSync. Employees are encouraged to take advantage of our company-sponsored continuing education program so you can get your degree or that next certification you need to propel you to the next level.

Work/Life Balance:

  • A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it’s also necessary to allow you the room to pursue everything else you want to develop in your personal life.. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle.

Originally posted on Himalayas