Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Service Manager

Premiertruck · Howe, TX

Winners Work Here!
Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.

Who is Premier Truck Group?
Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America.  We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

Why Join Our Winning Team?
When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:
Employee Discounts
Medical, Dental, and Vision Insurance
Life Insurance
Employee Assistant Programs
Paid Holidays and Paid Time Off
401k Plan with Employer Match
Training
Work-Life Balance
 
Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!

Service Manager Responsibilities:
To provide direction to service personnel, delegate assignments according to business needs and answer questions concerning present and future jobs.
Manage the operation of the Service Department including training, recruiting, interviewing, employment appraisals and possible employee discipline and termination issues.
Prepare annual budget and monitor budgeted expenditures.
Maintain awareness of current and projected market conditions; develop and implement appropriate strategies and programs as necessary to attain the dealership’s Service Department customer, operating and profitability objectives.
 
Service Manager Requirements:
A minimum of five years’ experience in heavy-duty truck/engine repair and installation.
Five years’ experience in management is required.
Ability to troubleshoot and diagnose service issues and resolve complaints.
Skills in welding, electrical, and hydraulic systems.
Ability to listen, communicate effectively and resolve conflict with customers, employees and co-workers.
Experience in employee supervision and personnel administration preferably in a service technician environment.
Ability to develop written estimates and quote bids and schedule jobs.
Ability to read instructions, work orders, and specifications.
Must have excellent verbal and written communication skills.
Ability to operate personal computer and 10 key.
Strong problem solving skills.
Goal oriented, results focused.
Valid Driver License required
 
IND-SERVICE
Service Manager Responsibilities:
To provide direction to service personnel, delegate assignments according to business needs and answer questions concerning present and future jobs.
Manage the operation of the Service Department including training, recruiting, interviewing, employment appraisals and possible employee discipline and termination issues.
Prepare annual budget and monitor budgeted expenditures.
Maintain awareness of current and projected market conditions; develop and implement appropriate strategies and programs as necessary to attain the dealership’s Service Department customer, operating and profitability objectives.
 
Service Manager Requirements:
A minimum of five years’ experience in heavy-duty truck/engine repair and installation.
Five years’ experience in management is required.
Ability to troubleshoot and diagnose service issues and resolve complaints.
Skills in welding, electrical, and hydraulic systems.
Ability to listen, communicate effectively and resolve conflict with customers, employees and co-workers.
Experience in employee supervision and personnel administration preferably in a service technician environment.
Ability to develop written estimates and quote bids and schedule jobs.
Ability to read instructions, work orders, and specifications.
Must have excellent verbal and written communication skills.
Ability to operate personal computer and 10 key.
Strong problem solving skills.
Goal oriented, results focused.
Valid Driver License required
 
IND-SERVICE
Ready to Join?
Apply now to learn more about what Premier Truck Group has to offer!

Premier Truck Group is an equal opportunity employer.