Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Medical Assistant (Charlotte, NC)

Oulahealth · Charlotte, North Carolina

Oula delivers maternity care built around our patients—offering comprehensive support before, during, and after pregnancy. With fewer C-sections and higher VBAC success rates, our research-backed approach is delivering better outcomes. Our team of trusted midwives, OBGYNs, and dedicated care navigators ensure our patients get the type of care they need in the moments that matter most.

Since launching in 2021, we’ve expanded to include Preconception and Miscarriage Care, Pregnancy Care, Postpartum Support, and Gynecology. We currently have 4 clinics in the tri-state area, with three new clinics opening in 2026! Come join our team of clinicians, innovators, operators, and technologists passionate about setting a new standard in maternity care.

About The Role:

We are seeking a Medical Assistant to join our collaborative maternity practice. We’re looking for someone who is thoughtful, passionate about patient-centered care, and eager to be part of a dynamic, innovative team.

In this role, you will help shape Oula patients’ overall clinical experience while performing routine clinical and administrative tasks to ensure our clinics run smoothly and patients are roomed efficiently. This is an exciting opportunity for someone motivated to contribute to a new, best-in-class maternity care experience.

This is a full-time, position at our Charlotte, North Carolina Clinic. 

Here's What You'll Do: 

  • Patient Rooming & Clinical Support
  • Administrative Support, Paperwork & Forms
  • Follow-Up & Care Coordination
  • Clinic Flow & Team-Based Operations
  • Communication & Patient Experience
  • Perform responsibilities within MA scope of practice
  • Maintain proficiency with equipment; report issues promptly
  • Follow universal precautions and safely dispose of medical waste
  • Anticipate and complete tasks that need attention even if unassigned
  • Support cross-site coverage as required
  • Perform other duties as assigned

About You:

  • Committed to enhancing maternity care by integrating clinical expertise, technology, patient education, and empowerment
  • An attentive listener and effective communicator, able to connect with diverse audiences and respond to varied needs
  • A champion of Oula’s culture, fully aligned with our mission to deliver exceptional patient-centered care
  • Highly organized, managing daily tasks efficiently while also progressing toward long-term goals and projects
  • Adaptable and flexible, able to adjust seamlessly to changing circumstances

We would love to hear from you if you have the following or equivalent experience: 

  • Bachelor’s degree preferred, or High School Diploma/GED required with 3+ years of relevant healthcare experience
  • Proficient and comfortable in phlebotomy (required)
  • Solid knowledge of medical terminology
  • Experience in pregnancy or maternity care (preferred)
  • Flexible schedule, able to work from clinic opening until the last patient departs
  • Strong computer skills and familiarity with EMRs
  • Spanish language proficiency is a plus

Oula offers a competitive total rewards package which includes base salary, and  comprehensive benefits. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location, and qualifications which are assessed during the interview process. Oula is committed to fostering an inclusive workplace where everyone's contributions are valued.

Salary Range
$22$24.28 USD

Oula's Commitment as an Equal Opportunity Employer:

We want you to know: You can be a great candidate even if you don't fit everything we've described above. You can also have important skills we haven't thought of. If that's you, don't hesitate to apply and tell us about yourself (especially in your cover letter – this is where you can really state your case for *why you*). We are committed to fostering diversity in our organization and building an equitable and inclusive environment for people of all backgrounds and experiences. We're taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ people, veterans, and people with disabilities.