Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Lead - Account Services

Onrunning · Mexico City

Permanent Operations As a Lead, Account Services - Mexico, you will lead a team focused on servicing our most crucial ret - Establish the Account Services function in Mexico, a new direct market for ON in partnership with - 5+ years of progressive experience in customer support, logistics, or operations roles, with incre . On is a place that is centered around growth and progress. We offer an environment designed to give Mexico City Mexico LATAM

At A Glance:

As a Lead, Account Services - Mexico, you will lead a team focused on servicing our most crucial retailer partners. Your focus will be on cultivating a high-performing team and implementing strategies that support our goal of becoming the leading sportswear company and furthering our mission to ignite the human spirit through movement. Your experience will be instrumental in building deep partnerships with Sales and accounts, strategically overseeing purchase order management, and collaborating with warehousing and logistics to ensure efficient and timely product delivery, directly supporting sales initiatives and maximizing account potential. A key element of this role is establishing strong working relationships with the operational leaders for our Key Accounts, acting as an operational liaison between Key Accounts and On internal teams. 

Your Mission:

  • Establish the Account Services function in Mexico, a new direct market for ON in partnership with the Americas Supply Chain leadership and commercial partners.
  • As a key strategic partner in sales strategy, proactively drive overall success by leveraging data-driven insights to shape strategic decisions in close collaboration with the Head of Mexico Supply Chain and Director of Americas Account Services, emphasizing the importance of cross-functional work with sales, marketing, and global teams.
  • Hire, coach and develop your team of specialists and coordinators, providing strategic direction and fostering a high-performing and collaborative environment.
  • Challenge current processes and practices by providing creative solutions to drive continued enhancements, strengthening the relationship between On and our accounts.  
  • Identify and mitigate risks to achieve on-time deliveries, sales targets, and/or strategic objectives.
  • Establish a framework and drive frequent, authentic, and transparent communication between Account Service and Sales, discussing On’s orderbook actions, issues and improvements that support wholesale partner growth.
  • Manage any escalations from the Warehouse regarding larger account movements, business critical issues, or future shifts in operation that could have building wide implications, either through the Pillar meetings or directly with leaders of those meetings.

Your Story:

  • 5+ years of progressive experience in customer support, logistics, or operations roles, with increasing levels of responsibility.
  • Experience and Knowledge of policies and processes of Key Accounts in Mexico including Liverpool, Palacio de Hierro, Innovasport and Innvictus.
  • Proven experience directly managing and developing a team of direct reports.
  • Exceptional interpersonal skills with a strong focus on relationship building, active listening, and effective questioning, with the ability to communicate strategically and persuasively across multiple levels and functions.
  • Intermediate to advanced Excel skills, including proficiency in formulas, formatting, and pivot tables.
  • Strong knowledge of ERP systems and business intelligence reporting, with Microsoft D365 experience being a significant plus.
  • Highly analytical with a demonstrated ability to make strategic, data-based decisions.
  • Proven ability to conduct thorough root cause analysis and implement effective problem-solving strategies.
  • Travel Required: up to 20% 
  • English & Spanish fluency
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