Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Peer Specialist

Criminaljusticeagency · Queens

PEER SPECIALIST

QUEENS SUPERVISED RELEASE PROGRAM 

Posted: 12/29/2025

CJA's work seeks to reduce jail overcrowding and unnecessary detention in New York City. 

Are you a certified Peer Specialist who is interested in assisting program participants in your community? 

Are you interested in helping us implement a more person-centered, recovery-oriented, trauma-informed approach? 

Would you like to help change the way arrested individuals view the criminal justice system? 

Join our team of multi-disciplined professionals!  

ABOUT CJA 

The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor’s Office of Criminal Justice.  CJA is the City’s main pretrial services agency, combining operations, pilot projects, and research under one roof.  CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency’s internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA’s programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 300 employees, citywide. 

PROGRAM SUMMARY

CJA operates a Supervised Release Program in Queens Criminal Court. The program, which operates during the day and night court in Queens, screens targeted court-involved individuals for release at criminal court arraignment, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in an assessment process to identify needs such as substance use and mental health, and agreeing to program monitoring of court appearances and re-arrests.

This is a great opportunity for a dynamic, knowledgeable individual, experienced in dealing with high-needs populations such as those with mental health diagnoses, at-risk youth, and others with social, emotional, or developmental challenges, who have criminal court involvement.

POSITION SUMMARY

Under the supervision of a Peer Supervisor, the Peer Support Specialist (PSS) provides non-clinical, trauma-informed, and person-centered support to individuals mandated to participate in the Queens Supervised Release program. Drawing upon their own experiences with the justice system, recovery, or reentry, the PSS builds authentic relationships that foster trust, engagement, and personal growth. The PSS serves as a role model for recovery, resilience, and reintegration, and works collaboratively with case managers, clinicians, and/or behavioral health specialists, housing specialists, and legal system partners to reduce recidivism and support client success.

PRIMARY RESPONSIBILITIES

  • As part of an interdisciplinary team the Peer Specialist will be responsible for supporting a caseload of 15–20 high-needs (serious mental illness, substance use, homelessness) participants at a time, providing face-to-face, telephonic, and community Peer recovery support and advocacy.
  • Establish supportive, peer-based relationships grounded in trust, mutual respect, and shared experience
  • Provide one-on-one peer mentoring, advocacy, and emotional support to program participants
  • Assist participants in identifying goals related to housing, employment, wellness, sobriety, and social connection
  • Accompany participants to court appearances, community appointments, or service referrals as needed
  • Support participants in navigating court requirements, probation/parole expectations, and community service obligations
  • Provide court-based Peer support to participants upon completion of arraignment, identifying immediate needs or concerns, and facilitating immediate connections to community-based services 
  • Facilitate or co-facilitate peer-led groups focused on recovery, emotional regulation, life skills, and reentry planning
  • Collaborate with case managers and legal advocates to ensure participant needs and preferences are understood and honored
  • Participate in regular supervision, peer development meetings, and trainings related to harm reduction, trauma-informed care, and justice-system navigation
  • Document participant engagement and progress in a timely manner in an electronic case management system in accordance with program guidelines and confidentiality requirements
  • Uphold ethical guidelines, competencies, and boundaries appropriate to peer support roles

REQUIRED QUALIFICATIONS:

  • HS Diploma or equivalency required 
  • NYS Peer Specialist certification (CPS) OR Recovery Peer Advocate certification (CRPA) required. Certification must be maintained and kept current while employed in this position.
  • 2 years of professional experience as a Peer Specialist, Peer Advocate, Peer Navigator, or Peer Counselor in a Behavioral Health or Criminal Justice setting required
  • Personal lived experience with the criminal legal system and/or recovery from substance use, mental health, or homelessness
  • Ability to model recovery-oriented practices
  • Strong communication and interpersonal skills
  • Ability to maintain boundaries and practice cultural humility
  • Familiarity with community-based resources including housing, treatment, employment services, and legal supports
  • Proficiency in using computer software applications such as Microsoft Office suite (Word, Excel, PowerPoint, Outlook), email, web browser and database/file management systems required 
  • Reliable transportation and ability to travel locally as needed

PREFERRED QUALIFICATIONS:

  • Experience working or volunteering in peer support, reentry programs, harm reduction, or behavioral health settings
  • Knowledge of trauma-informed and restorative justice principles
  • Bilingual or multilingual (especially Spanish, if applicable to your region)

WORKING CONDITIONS:

  • This role involves a combination of office, community, and courtroom settings
  • Occasional evening or weekend hours may be required
  • Peer Support Specialists must be able to model wellness and uphold recovery principles in challenging environments

COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND BELONGING

The New York City Criminal Justice Agency is committed to building a team that reflects the communities we serve. We strongly encourage applications from people who have been impacted by the justice system, are in recovery, or identify as part of historically marginalized communities

The successful candidate will possess a combination of the following knowledge, skills, and experiences: 

  • Familiarity with Pretrial/Supervised Release, Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models 
  • Working knowledge of community-based treatment programs (substance use, mental health, etc.) and other support services and resources (housing, education, employment, vocational, etc.) 
  • Ability to maintain professional boundaries and confidentiality in compliance with agency and state guidelines 
  • Must be willing to work evening and weekend hours, as operations expand 
  • Willingness to travel via public transportation to conduct community visits with participants

CJA VALUES 

Each employee should embody the following core values in their work at CJA: 

  • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluate different methods and strategies for alternatives to detention. 
  • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. 
  • Innovation: We value curiosity as a driving force to lead the way in pretrial services. We use innovative techniques in research, pilot programs, and engaging justice-involved communities to execute our mission of reducing unnecessary pretrial detention. 

 Note: This position is expected to operate on a hybrid schedule with in-person work 4 days per week and one remote day. The successful hire must be able to assume responsibilities that are both remote and on-site, in accordance with CJA policy at the time of hire. Terms and conditions are subject to change based on business needs and prevailing public health guidelines. 

*Internal applicants must be at least 1 year in their current role and in good standing (no disciplinary action within the last 90 days) to be eligible for this role.

SALARY: $53,053

BENEFITS: CJA offers a very generous benefits plan including health, dental, and vision insurance, a comprehensive mental health, and wellness (EAP) plan, four weeks’ vacation, paid holidays, and a retirement plan with employer matching contributions.  CJA is also strongly committed to professional learning and development for its staff members and offers staff varied opportunities for learning and development through partnerships and vendor services for web based, in-person professional development training, as well as in-house job training and development. 

 

Only those candidates being considered will be contacted. 

CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks