Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Gender equity

NBN Co · United States

Gender equity

Building an inclusive and equitable workforce

Building an inclusive and equitable workforce

Our Gender Equality ambition

nbn offers fair, equitable and inclusive opportunities for our people to thrive and succeed professionally, regardless of gender.

Reaching gender parity within our workforce will allow nbn and the services we offer to excel even further.

Our goal is to bring more gender diverse voices into our company and industry through mentoring, graduate programs, traineeships, leadership and career opportunities focused on science, technology, engineering and mathematics (STEM).

Targets and initiatives

We have set gender equity goals through company-wide targets and initiatives including:

  • working towards 40 per cent female representation in senior management roles
  • continuing our focus on achieving and maintaining gender pay equity
  • building gender-balanced recruitment shortlists and interview panels when hiring new employees
  • establishing employee reference groups to support everyone's professional development, career progression and access to the best support at nbn
  • empowering our employee network, 'nbn® Equals', in leading various programs and events to support our Gender Equity approach
  • providing inclusive flexible work options, training, practices and support for all our people at nbn

Partnerships

We are the first Government Business Enterprise listed in the Australian Academy of Science's Women in STEM Decadal Plan Champions, which encourages organisations to work towards gender equity through leadership and cohesion, evaluation, workplace culture, visibility, education and industry action.

We collaborate with WORK180, an international jobs network that connects businesses with talented women. WORK180 aligns with nbn's commitment to a fair and equal workplace for everyone by using pre-screening criteria and diversity initiatives focused on age, ability, ethnicity and sexual orientation.

Connecting Women to Telco

At nbn, we're helping more women to build their careers in the telecommunications industry and Australia's digital future.

We often recruit for nbn's Customer Field Technician Traineeship Program, where we offer national qualifications and expert support to help you make a difference for communities and customers across Australia.

Check back for future opportunities in nbn’s Customer Field Technician Traineeship.

We welcome all community members to join nbn. If you need support or have questions, our Talent Acquisition team can help at [email protected].

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