Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Talent Network

Marcopolo · United States

Please join our Talent Network! 

Interested in Marco Polo, but don't see an open role that is a good fit? We would love to have you join our Talent Network so that we can  keep in touch, as we are constantly looking for great talent to join our team. 

Please join our Talent Network! 

Interested in Marco Polo, but don't see an open role that is a good fit? We would love to have you join our Talent Network so that we can  keep in touch, as we are constantly looking for great talent to join our team. 

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. 

If you’re on the fence about whether you’re a fit, go ahead and join our Talent Network! You can always request to be removed down the road.

A bit about us:

Marco Polo is a private video chat for your real relationships - not the entire world. Our video chat app allows you to send a video message at your convenience, and your friend or family member can send one back whenever convenient for them. With millions of people already benefiting from using Marco Polo to nurture their relationships, we’re proving that we can reject harmful business practices and build products that are good for you.

In June 2020, we launched Marco Polo Plus, a subscription plan that offers a premium experience. Plus delivers on our promise to monetize without ads or selling user data. We continue to have a free product as well to best serve our entire community.

Though our backgrounds are diverse, we share a belief—lives flourish when people feel close. That common inspiration keeps us aligned with our purpose as a team, which is spread across the US and Canada.

The distance doesn't slow us down. We keep the engine humming from our homes, co-working spaces, and coffee shops—connecting with regular Zoom calls. Whether collaborating through Slack, video calls, or of course Marco Polo, our team knows how to keep connected—it’s what we do best!

We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We can add teammates from anywhere in the US.

Authenticity, not AI:
We’re all for using AI to boost productivity in our roles at Marco Polo, but ask that you keep it out of your application and interview process. We want to get to know you—your skills, experiences, and ideas—without AI in the mix.


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