Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Business Systems Analyst - ServiceNow

Lvs1 · Denver

Long View. A career that helps you get more out of life.
 
A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!

Are you excited about aligning the IT service management with business goals and value client success?
 
We are looking for a Business Systems Analyst for our Denver branch located in any of the following cities, including Denver, Dallas or Houston to deliver consultative services directly to our client projects and build relationships with client stakeholders. 
Are you excited about aligning the IT service management with business goals and value client success?
 
We are looking for a Business Systems Analyst for our Denver branch located in any of the following cities, including Denver, Dallas or Houston to deliver consultative services directly to our client projects and build relationships with client stakeholders. 
Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know

A Day in the Life:

  • Perform needs analysis, gather, and analyze business and technical requirements, and provide recommendations for solutions and business process modifications
  • Work with technical teams to turn end-user and business requirements into solution design and implementation plans
  • Develop test plans for business applications/users and locations, act as the interface between the program and technical teams
  • Consider change management implications for implementation of new processes and strategize
  • Work with the business to understand and outline the impacted processes and business requirements
  • Provide detailed documentation including business requirements documents and plans to organizational and adoption plans including communications and training materials to guide the deployment of the solution to the end-users
  • Collect and manage test case documentation
  • Manage stakeholder needs, especially when conflicting, to drive stakeholders to a consensus
  • Manage and verify the fulfillment of requirements through testing, quality assurance, and pilots
  • Analyze data and provide reports as required
  • What You Bring:

  • 8+ years of experience as a business systems analyst with understanding of ITSM platforms
  • Experience with testing and providing technical guidance with ServiceNow
  • Identify and clarify business outcomes to be solved through the use of ServiceNow application features
  • Strong customer service focus with the proven ability to develop and maintain effective working relationships with team members, stakeholders, and management
  • Demonstrated ability to build strong partnerships with all levels of the organization through intuitive business insight and personal credibility; this includes the ability to make recommendations and influence outcomes
  • IT methodology and/or process implementation background
  • What Makes You Extra Awesome:

  • ITSM and Organizational Change Management experience 
  • ITILv4 Foundation; ITIL v4 Specialist; CSA; PMI-PBA
  • ServiceNow certifications - CSA, CIS, CMA
  • Why Work at Long View?

  • Great people and culture 
  • 401K Plan
  • Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
  • Interesting work – Be part of exciting projects while accessing all the latest technologies
  • Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness