Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Account Management Intern

Kensington Tours · Toronto

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime!

We achieve this because of our extraordinary people, passionate experts with deep knowledge of their destinations. They are what enables us to deliver remarkable experiences in over 120 countries worldwide, and across each of our businesses – Private Touring, Cruises, Villas, Yachts, Expeditions, Ultraluxe Land, Private Jets, and Air. 

To learn more about Kensington, visit kensingtontours.com

We are seeking a dynamic and enthusiastic individual to join our team as an Account Management Intern on a part time basis. This internship offers a unique opportunity to gain hands-on experience in the travel industry, specifically focusing on partner analytics, reporting, performance metrics and account management support . As an Account Management intern you will be immersed in various aspects of partner relations and Net Promoter Score (NPS – client feedback programs).this role provides an opportunity to learn about Account Management and Commercial Partner Relations

Responsibilities

  • Assist with NPS program & reporting
  • Assist with partner performance analytics
  • Assist with slide development for business reviews
  • Assist with partner database hygiene
  • Assist with partner processes (deposits, urgent payment requests tracking and more)
  • Additional Ad Hoc account management support based on interest level and performance

Qualifications

  • Currently enrolled in a relevant academic program (e.g., Hospitality Management, Tourism, Business Administration, etc.).
  • Strong communication and interpersonal skills.
  • Detail-oriented with excellent organizational abilities.
  • Ability to multitask and prioritize tasks effectively.
  • Exhibits a positive attitude and outlook in all situations
  • A proactive self-starter who isn’t afraid to improvise or make independent decisions when needed
  • Excellent time management skills and ability to meet deadlines
  • Computer and technically savvy – proficient with Windows & Microsoft Office (Word, Excel, Outlook)

Some of the learning opportunities we offer include:

  • Exposure to how a high-level tour operator works with their travel agency partner network
  • Destination-specific FAM presentations: Get to learn about a country from a Destination Expert’s perspective
  • Self-guided “Tips from the Top” training: Develop or further improve your skills such as e-mail etiquette, persuasive communication, how to succeed as a sales specialist, and many more
  • Learn about the world of NPS: How do companies within industries beyond just travel track and measure their client satisfaction – and what to do with this information?
  • Shadowing sessions: Discover the world of FAMs and how they contribute to our business and customer experience, step into the shoes of our Support Teams and Destination Experts to follow their day and learn from the best

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

The Range Group may use artificial intelligence throughout the recruitment process to screen, assess or select applicants for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by the hiring team.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.