Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Customer Logistics Coordinator

Kao · London

Consumer Care

Founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.  As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 16 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation, and treating each other with trust and respect.

The Role:

As Customer Logistics Coordinator (Consumer Care – France & Benelux, UK & Export), you will manage customer orders end-to-end—from receipt to delivery and billing—ensuring on-time, in-full service to company standards. You’ll act as a key point of contact across commercial, finance, customers, and logistics partners, while overseeing EDI processes and maintaining accurate data to support seamless operations.

What You’ll Do:

Manage the full order lifecycle, working closely with 3PL providers and customers to deliver strong service performance. Build effective relationships with internal teams (Commercial, Finance) and external stakeholders to optimise supply chain efficiency, reduce costs, and improve lead times.

  • Resolve order issues including shortages, delivery failures, and returns using internal claims processes; produce and review monthly service level reports with key stakeholders.
  • Coordinate order prioritisation with commercial teams and 3PL partners, particularly during peak periods (e.g. month/year-end, promotions, product launches), and proactively manage stock allocation and shortages.
  • Oversee EDI processes (orders, invoices, DESADV), ensuring accuracy and continuity in collaboration with the central EDI team. Maintain EDI and material master data, support new EDI setups, and manage SAP customer and pricing data.
  • Support continuous improvement of logistics processes and costs, including budget cycles. Provide cover for European colleagues as required.

What You’ll Need:

  • Degree (or equivalent) in a relevant field.
  • 3+ years’ experience in order management/logistics, with proven stakeholder engagement (internal and external).
  • FMCG and major retail customer experience preferred.
  • Fluent English. French and/or Dutch is a plus.
  • Working knowledge of SAP preferred.
  • Proficient Excel skills (e.g. formulas, pivot tables, data analysis) and good command of MS Office.
  • Detail-oriented, organised, and proactive, with strong problem-solving and decision-making skills.
  • Confident communicator and collaborative team player, able to operate effectively in a matrix environment.

How we work: Having been selected among the World´s Most Ethical Companies for 16 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community. 

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/) or EMEA website (https://www.kao.com/emea/en/)

https://www.kao.com/emea/en/privacy/

#LI-DT1 #Hybrid

View full listing