Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Customer Success Partner

Ingenious · Nashville

At INGENIOUS.BUILD, we have developed a top-notch platform for companies in the real estate and construction industries worldwide. Our platform enables companies to easily manage all aspects of their projects from start to finish, both internally and with other project participants. 

Joining INGENIOUS.BUILD means embarking on an incredible journey to create the first cloud application for managing the entire lifecycle of a real estate construction project. You'll be building what some consider the holy grail of construction project management. It's a big, bold, and audacious endeavor, and if you have what it takes, you'll play a direct role in its development. 

And if you’ve got what it takes, you’ll be directly involved in its development. The rest, as they say, will be history...

About the role: 

As a Customer Success Partner at INGENIOUS.BUILD, you will play a crucial role in managing accounts, improving our products, implementing solutions, building client relationships, upselling, and conducting technical demos for our innovative products within the Architecture, Engineering, and Construction (AEC) industry. We are seeking a dynamic individual who is passionate about technology, has a deep understanding of the AEC industry, and possesses excellent communication and technical skills.

In this position, you will: 

  • Partner with our clients to deliver predictable outcomes and experiences for their clients and predictable growth for their business by
  • Collaborate with both new and current INGENIOUS.BUILD customers, offering guidance, configuration assistance, educational support, and comprehensive documentation to ensure sustained success with INGENIOUS.BUILD
  • Build and maintain strong relationships with our clients in the AEC industry, serving as their primary point of contact for product-related queries, concerns, and support
  • Following internal processes to improve Customer's Health, Increase retention, Risk Mitigation
  • Conducting periodic business reviews to ensure customers are getting value from INGENIOUS.BUILD
  • Gain a deep understanding of INGENIOUS.BUILD products, including their features and functions, and discern how they can effectively address challenges and generate solutions for your customers
  • Identifying opportunities to expand product adoption and revenue growth within existing client accounts, and develop strategies to upsell additional features, modules, or services
  • Bridging the gap between sales, product, and customer support, collaboratively focusing on building customer loyalty to reduce churn
  • Act as a Project Manager to coordinate amongst clients and INGENIOUS BUILD's teams

Skills and Experience:

  • 2+ years of experience in a startup environment
  • Practical Knowledge of Construction or Engineering
  • Experience working with complex, multi-divisional, multi-geographical customers
  • Strong leadership, organizational & communication skills
  • Ability to create structure in ambiguous situations and design effective processes
  • Passion for technology and for being a part of a fast-growing SaaS company
  • Experience working with cross-functional teams (e.g. Sales, Product, Marketing)

As we are willing to consider a wide range of experience levels for this position—and are considering a rather wide-ranging spectrum of factors in our evaluation (including, but not limited to, specific skills, prior experience (both in the position and otherwise), location, fit, and aptitude, and are willing to hire based upon a broad mix of the foregoing)—the compensation range for this position is quite broad, and we in good faith believe it to be anywhere between $90,000 and $115,000; provided, however, that we may ultimately pay more or less than this range depending upon circumstances we did not reasonably foresee when making this posting.

We're fired up to learn more about you to see how you can help us on our mission! 

We genuinely look forward to receiving your application after submitting your information a member from the Recruitment Team will reach out accordingly. 

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