Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Order Management Supervisor

Hopin · Manila, Philippines

Order Management Supervisor


 

Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).

It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client, RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. RingCentral is fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. 

This is where you and your skills come in. We’re currently looking for an Order Management Supervisor: 

Responsibilities: 

Team Leadership & Management

  • Lead, mentor, and develop a team of Order Management Analysts, fostering a high-performance and collaborative environment.

  • Manage daily Order Management operations, including workload distribution, prioritization of requests, and adherence to service level agreements (SLAs).

  • Conduct regular performance reviews, provide constructive feedback, and identify training needs for the team.

  • Assist with onboarding of new Order Management Analysts, ensuring they are proficient in company policies, systems, and deal processes.
     

Process Improvement & Optimization

  • Identify opportunities to streamline Order Management processes, improve efficiency, and enhance the overall sales experience.

  • Develop and implement best practices for deal structuring, pricing, and contract management.

  • Work closely with IT and Sales Operations to optimize CRM, CPQ, and other relevant systems.

  • Contribute to the creation and maintenance of Order Management policies, playbooks, and training materials.
     

Reporting & Analytics

  • Monitor and analyze Order Management performance metrics (e.g., deal velocity, error rates, sales satisfaction) to identify trends and areas for improvement.

  • Provide regular reports to management on Order Management performance and key insights.

  • Utilize data to make informed decisions and drive strategic initiatives.
     

Sales Enablement & Collaboration

  • Partner with sales leadership to understand strategic priorities and provide proactive support.

  • Educate sales teams on Order Management processes, pricing policies, and compliance requirements.

  • Build strong, collaborative relationships with sales representatives and other internal stakeholders.

Qualifications: 

Education & Experience

  • Bachelor's degree in Business Administration, Finance, Economics, or a related field. (2 years undergraduate - is preferred but not required)

  • Minimum of 4 years of experience in a Order Management, Sales Operations, or Finance role, with at least 2 years in a supervisory or leadership capacity.

  • Proven experience working with CRM (e.g., Salesforce) and CPQ systems.

  • Strong understanding of contract management and order processing.

  • Experience with various pricing models (e.g., subscription, usage-based, tiered).

  • Knowledge of revenue recognition principles and their impact on deal structures.

Skills

  • Excellent analytical and problem-solving skills, with the ability to navigate complex deal scenarios.

  • Exceptional communication and interpersonal skills, with the ability to influence and negotiate effectively with diverse stakeholders.

  • Strong leadership and team management abilities.

  • High proficiency in Microsoft Excel for financial modeling and data analysis.

  • Detail-oriented with a strong focus on accuracy and compliance.

  • Ability to thrive in a fast-paced, high-pressure, sales-driven environment.

  • Strategic thinker with a strong business acumen.

RingCentral’s Global Ops team works collaboratively to provide cohesive support and strategy that build, nurture and lead all aspects of the business. RingCentral has become the leading global cloud-based communications provider because it is not just selling solutions; it is changing the nature of communications. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: RingCentral is committed to hiring and retaining great people because you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

 

About RingCentral/Acquire BPO

RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By completing your application for this role, you:

  • Agreed that the information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities

  • Have read and agreed to our Data Privacy Policy

RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its off-shore partner Acquire Asia Pacific Philippines, Inc. 

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