Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Growth Operations Manager

Honkforhelp · Remote

HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. With the highest customer satisfaction scores in the industry and a continued commitment to digital innovation and excellence, HONK remains a trusted partner for some of the nation’s largest insurers, fleets, automotive original equipment manufacturers (OEMs), and retailers.

This is a new role on HONK's Growth team, built for someone who likes being in the middle of things. You will work equally across Sales and Customer Success, helping both sides of the go-to-market team show up prepared, stay organized, and move faster. On any given week that might mean pulling together a QBR deck, responding to an RFP, cleaning up the CRM, or finding a better way to run a recurring process. This role is not about managing a team or owning a revenue number. It is about being the person who makes everyone around you more effective.

This is a new role on HONK's Growth team, built for someone who likes being in the middle of things. You will work equally across Sales and Customer Success, helping both sides of the go-to-market team show up prepared, stay organized, and move faster. On any given week that might mean pulling together a QBR deck, responding to an RFP, cleaning up the CRM, or finding a better way to run a recurring process. This role is not about managing a team or owning a revenue number. It is about being the person who makes everyone around you more effective.

At HONK, we're a community of diverse and passionate individuals who believe in the power of remote work and the strength of inclusivity. As a remote-first company, we embrace the boundless possibilities of collaboration and flexibility, allowing our team members to thrive from anywhere in the US.
 
HONK is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions at HONK are based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by law.

Key Responsibilities

  • Support Account Directors, Strategic Account Managers, and Customer Success Managers with RFP responses, including writing content, gathering data, and coordinating input from across the business.
  • Prepare materials for client engagements including QBRs, sales presentations, and executive-level decks, making sure the team walks into every room with something they are proud to put in front of a client.
  • Handle ad hoc reporting and analysis requests from the Sales and Customer Success teams, turning data into something people can actually use in a client conversation or internal meeting.
  • Own CRM hygiene across the go-to-market team, keeping contact records, opportunity data, and account information accurate so the pipeline picture is always trustworthy.
  • Spot processes that are slow, manual, or inconsistent and take the lead on making them better, whether that means building a template, automating a step, or just getting the right people in a room.
  • Partner with Sales, Customer Success, Product, and Operations on cross-functional initiatives, acting as the connective tissue that keeps projects moving when multiple teams are involved.

    • Qualifications

  • Experience in a Sales Operations, Revenue Operations, or Go-to-Market Operations role.
  • Comfortable working across both Sales and Customer Success without having a strong preference for one over the other.
  • Strong with data and reporting, able to pull, organize, and present information clearly without a lot of direction.
  • Experience with CRM platforms, HubSpot preferred, and a habit of keeping things clean and up to date.
  • A clear, confident writer who can produce client-facing materials that do not need a lot of editing before they go out.
  • Someone who notices when something is not working and fixes it without being asked.
  • Able to juggle multiple requests at once and make good judgment calls about what needs attention first.
    • View full listing