Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

ServiceNow Technical Lead

Latitudeinc · Melbourne, FL

Who we are...
Latitude is a growing Service-Disabled Veteran Owned (SDVOSB) Company within the Federal Sector. We have experience in working with various federal clients across multiple different agencies. We believe in adopting and growing a remote work-from-home culture wherever possible to ensure a healthy work-to-life balance. We believe in automating the mundane and investing in our employees helping them grow their careers over time. We strive for innovation and want to develop solutions that we can take pride in and help break through some of the barriers that exist in technology and the government sectors today.

What you'll be doing...

  • Serve as the ServiceNow Technical Lead, overseeing the design, development, and implementation of ServiceNow solutions across multiple modules, including CMDB, ITSM, SPM, and HRSD.

  • Lead technical teams in configuring and customizing the ServiceNow platform to meet client requirements and business objectives.

  • Collaborate with stakeholders to gather and analyze requirements, translating them into technical solutions and implementation plans.

  • Ensure the successful deployment and integration of ServiceNow modules, maintaining alignment with best practices and organizational standards.

  • Provide technical expertise in the implementation and optimization of the Configuration Management Database (CMDB) to ensure accurate and reliable data.

  • Drive the adoption and implementation of IT Service Management (ITSM) processes and tools to enhance service delivery.

  • Support the implementation of Strategic Portfolio Management (SPM) and Human Resources Service Delivery (HRSD) modules to streamline operations and improve user experience.

  • Develop and maintain technical documentation, including design specifications, configuration guides, and operational procedures.

  • Mentor and guide junior developers and administrators, fostering a culture of technical excellence and collaboration.

  • Stay up to date with ServiceNow platform updates, new features, and industry trends to drive continuous improvement and innovation.

Must Have...

  • 10+ years of hands-on experience in implementing and managing ServiceNow solutions, with expertise in CMDB, ITSM, SPM, and HRSD.

  • Proven experience in designing and deploying Configuration Management Database (CMDB) solutions, including data modeling and integration.

  • Strong knowledge of IT Service Management (ITSM) processes and tools, with a focus on incident, problem, change, and request management.

  • Experience implementing Strategic Portfolio Management (SPM) solutions to support project and portfolio management.

  • Expertise in Human Resources Service Delivery (HRSD) module implementation and optimization.

  • Strong understanding of ServiceNow platform capabilities, including workflows, scripting, and integrations.

  • Excellent problem-solving and analytical skills, with the ability to design innovative solutions to complex challenges.

  • Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels.

  • Experience leading technical teams and managing large-scale ServiceNow implementations.

  • Existing Public Trust Clearance or Ability to Obtain an NIH Badge.

Nice to Have...

  • ServiceNow certifications, such as Certified Implementation Specialist (CIS) for ITSM, HRSD, or SPM.

  • Experience with federal government clients or public sector environments.

  • Familiarity with ITIL best practices and frameworks.

  • Experience with Agile or DevOps methodologies.

Clearance...

  • Applicants selected will be subject to a Security Investigation and May need to Meet Requirements for Access to Protected and/or Classified Information


Citizenship..

  • Applicants need to be a US Citizen to be considered for the position and have physically resided in the United States for a minimum of 3 years due to background investigation requirements.

Employee Benefits...

  • Medical, Vision, Dental

  • Paid Vacation & Sick Time

  • Paid Federal Holidays

  • 401k Retirement Plan with 100% Company Matching

  • Employer Paid Life Insurance

  • Continued Education Assistance

  • Employee Assistance Program (EAP)

  • Commuter Benefits Program

  • Health Savings Account (HSA)

  • Caregiver Support Program

  • Adoption Assistance Program