Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Data Services Representative

HireRight · Nashville, TN, US

About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview

The Document Control Specialist aka Data Services Representative will identify, aggregate, process and distribute compliance-related reports to fulfill consumer report requests in accordance with FCRA regulations.

 

This position requires Federal Security Clearance after hire.

Responsibilities

  • Will identify, aggregate, process and distribute compliance-related reports to fulfill consumer report requests in accordance with FCRA regulations.
  • Records relative activities within Sales Force, ensures all personal sensitive information is masked, compiles reports with appropriate federal regulatory disclosures and prepares report pack for mailing.
  • Responsible for communicating with the consumer via telephone or email to verify identity and report specifics as necessary.
  • May be responsible for conducting quality assurance reviews and/or processing of returned mail.
  • Accesses multiple current and legacy platforms (NextGen, OpTool, BAI, Tracker, DAC Edition) to assimilate reports and documents responsive to the specific type of consumer request.
  • Verifies and authenticates consumer personal (PSI) sensitive information with existing database    
  • Communicates with consumer via email and/or phone to evaluate specific report requests to ensure accurate fulfillment.
  • Manually reviews every report/document to be provided to consumer to identify and mask 27 different types of consumer PSI
  • Determine the appropriate federal and/or state regulatory disclosures required to meet compliance regulations
  • Assimilate all required reports/documents into a single response packet for mailing or emailing. For emailed packets, documents are compiled using Adobe Pro 11 and Primo Converter
  • Completes Sales Force cases to record search results and note documents provided in response to the consumer's request.
  • Print reports and prepare for mailing
  • Conduct quality check of the response packet to ensure correct documents are provided, all pertinent PSI is masked and appropriate disclosures are enclosed.
  • Log and track other department related activities for quality and reporting purposes
  • Review and route internal and external requests (customers, consumers, AMs)
  • May assist with other assignments or projects
  • Adhere to FCRA regulations and internal SLA guidelines.

Required work hours: M-F 7am to 3:30 in office

Qualifications

High School Diploma or equivilant required

What do we offer

In exchange for your expertise, HireRight offers an excellent employee benefit package which includes:

  • Medical
  • Dental
  • Vision
  • Paid Life/AD&D Insurance
  • Voluntary Life Insurance
  • Short & Long Term Disability
  • Flexible Spending Accounts
  • 401K
  • Generous Vacation and Sick Program
  • 10 Paid Holidays
  • Education Assistance Program
  • Business Casual Attire
  • Generous Referral Program
  • Employee Discounts and Rewards
  • And much more!

*All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight, LLC is an Equal Opportunity Employer

Minorities / Females / Veterans / Disabilities

 

HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.