Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Account Executive

Highlightta · United States

About Neon One

At Neon One, we believe that technology is the key to building vibrant communities of generosity. As a leader in nonprofit software since 2004, we create intuitive solutions that help small and mid-sized nonprofits connect with people, build trust, and make good happen every day.

Our culture is powered by empathy, innovation, and a shared mission to empower organizations making a difference. We operate with a customer-first mindset, take pride in extraordinary results, and grow together by supporting each other and embracing bold new ideas. If you’re passionate about using your skills to drive real impact and want to thrive in a collaborative, fully remote environment, Neon One is the place for you.

About the Role

As an Account Executive at Neon One, you live and breathe Neon One’s Core Values and play a pivotal role in expanding our reach and enhancing our customer success by driving sales within the small to mid-sized nonprofit market. You are responsible for the full sales cycle, from converting qualified meetings into wins to contributing to customer retention. This role requires a proactive individual with a strong understanding of the nonprofit landscape, excellent relationship-building and negotiation skills, and a passion for enabling nonprofits to succeed.

Key Responsibilities

  • Opportunity Conversion: Convert qualified meetings generated by the SDR team and strategic alliances into new customer wins, effectively positioning Neon One's solutions

  • Sales Cycle Management: Manage the entire sales cycle, from initial discovery and demonstration to negotiation and closing, ensuring a seamless experience for prospective customers

  • Pipeline Generation: Collaborate with SDRs and strategic partners to understand lead sources and contribute to strategies for generating new pipelines

  • Solution Positioning: Effectively articulate the value proposition of Neon One's platform and tailor solutions to address the specific needs and challenges of small to mid-sized nonprofits

  • Successful Onboarding & Handoff: Collaborate cross-functionally to ensure a seamless transition for new customers from sales to their dedicated account manager, contributing to increased customer satisfaction and retention

  • Market Awareness: Stay informed about industry trends, competitive landscape, and the evolving needs of small to mid-sized nonprofits to effectively position Neon One's solutions

  • Performance Tracking and Reporting: Monitor and analyze key performance indicators (KPIs) related to sales activity, including conversion rates from qualified meetings, sales won, and pipeline contribution

  • Relationship Management: Cultivate strong relationships with prospective customers and collaborate effectively with internal teams and external partners

Key Qualifications

  • A degree in Business Administration, Marketing, Nonprofit Management, or related

  • Minimum of 3-5 years of experience in direct software sales, account management, or a related role, with a proven track record of converting qualified leads into wins

  • Strong understanding of the needs and challenges faced by small nonprofit orgs

  • Proven ability to manage a sales pipeline and achieve sales objectives

  • Excellent presentation, communication, and interpersonal skills

  • Strong negotiation and closing skills

  • Strong analytical skills and the ability to track and report on key performance metrics

  • Ability to work independently and collaboratively within a fast-paced environment

  • Proficiency in CRM software is a must

  • Willingness to travel occasionally for client meetings and events

Why Join Neon One?

At Neon One, our values are how we show up every day. We make good happen by putting empathy and passion at the center of our work, using technology to uplift mission-driven organizations. We stand for our customers, act with care and intention in every decision, own the solution, and grow together. We innovate fearlessly, always exploring new ways to support our community and each other.


How We Hire

We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews.

This posting is for a current, open position within Neon One.

This opportunity is offered through HighlightTA, the on-demand talent team supporting Neon One’s growth.

Connect with us and learn more:
Neon One on LinkedIn

HighlightTA on LinkedIn