Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Legal Counsel

Gorgias · Toronto

We believe conversations will become the #1 way to shop.

At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.

Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before.

To win, we focus relentlessly on:

  • Quality: conversations that feel authentic and on-brand.

  • Experience: effortless shopping from chat to checkout.

  • Re-engagement: personal, 1-1 dialogue instead of noisy marketing.

The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.

Join us to make Conversational Commerce real.

About the Team

Gorgias's Legal team is a 2-person AI-first function built for the pace of a scaling SaaS company. Our team mission is to empower our teams by providing legal guidance on topics including contracts, security, and privacy to better support business growth. We’re here to help protect Gorgias and give pro-active legal advices on legal issues and risks

About the Role

Most legal teams in SaaS are still built for a world that no longer exists — one where value comes from volume, and speed is the bottleneck. We're building something different.

As Legal Counsel at Gorgias, you'll be the legal brain behind our commercial engine: part deal expert, part coach to sales and finance, part architect of the systems that make it all scale. This is an L3 role based in Toronto (hybrid), supporting our commercial motion and procurement process.

You'll work directly with our Head of Legal, owning the commercial legal function end-to-end as we scale.

What You'll Do

  • Own end-to-end negotiation of commercial agreements: SaaS subscription agreements, MSAs, order forms, DPAs.

  • Be the primary legal point of contact for the sales team — coaching reps on deal risks, unblocking negotiations, and setting clear fallback positions

  • Build, maintain, and continuously improve our contract playbook and standard template suite

  • Manage and improve AI-assisted contract workflows (Claude, ChatGpt)

  • Partner with Finance and RevOps on deal structuring, billing terms, and revenue recognition edge cases

  • Handle vendor and inbound technology agreements, including SaaS and data processor relationships

  • Identify patterns across the deal portfolio and translate them into policy, training, or product input

  • Support general commercial legal work as the team scales

Who You Are

Must Haves

  • 3-4 years of commercial legal experience, in-house at a SaaS or tech company, or in tech-focused private practice

  • Startup or scale-up experience: you've built or improved a process, not just executed within one

  • Exposure to US market commercial deals — you understand how US enterprise procurement works

  • Comfortable with ambiguity; you close deals, you don't just flag risk

  • Strong written communication — your redlines are tight, your emails move things forward

  • Genuine curiosity about AI tools and a willingness to work with AI.

Nice to Haves

  • Licensed in both Canada and a US state (dual bar is a strong plus)

  • Experience with AI-assisted contract review tools

What Good Looks Like at 6 Months

  • Contract turnaround time: < 2 business days for standard MSAs

  • Playbook coverage: 90%+ of common commercial scenarios documented

  • Escalations to outside counsel: < 10% of matters

  • AI routing accuracy: < 5% rerouting rate on AI-handled contracts

Perks & Benefits

🏖️ 5-week vacation (We follow each country's appropriate PTO Laws)

🤕 Paid sick leave

🧸 Paid parental leave (16 weeks)

💻 MacBook Pro

🏥 Private health insurance and retirement pension (RRSP with Gorgias matching up to 4%)

✈️ For a smooth onboarding, we invite you to our Toronto office for one week (flights and accommodation handled by Gorgias)

💆🏻‍♀️ Get up to $900 CAD to set up your workstation at home

📚 Get up to $2,600 CAD of learning material per year (books, courses, training, and individual coaching)

🥰 Every quarter, we organize a company-wide summit to discuss where we're going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!

AI at Gorgias
At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones.

The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions.

We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better.

AI use in Recruiting at Gorgias
By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our Applicant Privacy Policy.

Diversity & Inclusion at Gorgias
We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making.

If you need accommodations during the application or interview process, please contact us at [email protected].