Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Engagement Coordinator

Gassouth · Atlanta, Georgia

Do you love developing partnerships? Are you always thinking of creative ways to influence others? Are you organized, detail-oriented and self-motivated? Do you enjoy interacting with different people in a variety of settings? Then the Engagement Coordinator role may be for you! As the Engagement Coordinator, you will be responsible for the development, implementation and optimization of Gas South’s strategic channel partnerships. This role will engage with partners in a variety of markets and industries to drive customer engagement and increase enrollments. This role will also drive programs and process improvements to improve the customer experience, increase sales conversion and referral enrollment opportunities. This role will represent Gas South at partner visits, festivals, trade shows and a variety of other strategic partner hospitality events.

Are you a fit?

A successful candidate for this role is proactive, goal-oriented, and an effective communicator. You have well-developed communication (written and verbal) and interpersonal skills, and possess the ability to communicate effectively with colleagues, stakeholders, and partners at all levels. You value diversity and build / maintain relationships based on honesty and trust. 

Additional Responsibilities

  • Manage, monitor and report sales channel performance.
  • Develop and track business performance metrics.
  • Support implementation of new sales channel partners processes and technologies.
  • Regularly communicates program results both internally and to partners.
  • Support the creation and distribution of partner communications about Gas South rates, program changes and highlights.
  • Monitor customer experience through engagement efforts to ensure the customer experience alligns with Gas South standards and expectations.
  • Supports planning and organizing events to promote and showcase Gas South to partner groups.
  • Develop and execute program and process improvements.
  • This position does require about 25% local travel to customer properties and some non-business hours events.

Experience

  • Bachelor’s degree in Management, Business Administration, or related field.
  • Minimum of 1-2 years relevant work or internship experience in Marketing, Sales or related field.
  • Ability to build strong relationships both internally and externally.

Preferred Experience

  • Ability to drive results through others, and hold others accountable
  • Strong communication and presentation skills.
  • Strong focus on the metrics that drive the business.
  • Bilingual English-Spanish skills preferred

Location Requirements

Atlanta, GA; Hybrid

Physical Requirements

Sitting: Ability to sit for extended periods at a desk or workstation while performing computer-based tasks, conducting meetings, and collaborating with colleagues.

Standing and Walking: Ability to stand and walk within the office environment, such as when attending meetings, interacting with colleagues or external stakeholders, or visiting different departments.

Lifting and Carrying: Ability to lift and carry material, files, or equipment weighing up to 20 pounds, such as when organizing documents or setting up for meetings.

Driving: Ability to drive to the office 2-3 days per week and to offsite meetings as needed.

Pay range is commensurate with education, experience, specialized skills or certifications, etc.

Gas South Pay Range
$60,007—$67,066 USD

Our Purpose and Culture

At Gas South, we approach each day knowing we have an opportunity to make a difference in people’s lives. That means helping our customers save money with everyday low rates and treating them with dignity, honesty and respect. It means supporting our employees in their personal and professional lives, and it means we want to make sure our success directly benefits the communities we serve by giving back 5% of profits to support children in need. Through partnerships with non-profits like United Way, Salvation Army, Junior Achievement, Bert’s Big Adventure and many others, we’re proud to help make a difference.  At Gas South our employees bring their boldest ideas and most authentic selves to work, no matter their title, position or background.  We understand that our people are our most valuable assets. So, we treat them that way, with competitive benefits, flexible schedule options, and a fun, casual atmosphere.

Gas South affirms that it is an Equal Opportunity Employer whose actions and practices are consistent with fair employment.  In this regard, Gas South will not discriminate against any employee or applicant with regard to race, color, religion, sex, age, national origin, disability, pregnancy, childbirth or related medical conditions, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment including recruiting, hiring, placement, training, promotion, lay-offs, transfers, leave of absence, compensation and termination.

Benefits for full-time employees include:

  • Full medical, dental, and vision coverage
  • Employer-paid life and disability coverage
  • Annual employer contributions of up to 12.5% to your 401k
  • Remote work options available based on business needs
  • Annual performance incentive is a % of annual benchmark based on position level
  • Paid four-week sabbatical every five years
  • Opportunities to volunteer in the community
  • Education assistance up to $5250 per year
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